1/5 Hanna E. 6 months ago on Google
I
recently
purchased
two
packets
of
homestyle
chips
frozen
from
Aldi
and
took
them
home
the
following
week.
I
made
the
chips
in
a
air
fryer
for
my
kids
and
the
chips
tasted
as
if
they
had
some
sort
of
solution
in
them
soapy
solution
and
tasted
gone
off.
I
packaged
the
chips
and
took
them
back
to
the
Audi
branch
which
I
purchased
them
from,
but
unfortunately
I
did
not
have
my
receipt
as
I
assumed
that
food
items
would
not
need
to
be
returned.
When
I
spoke
to
the
customer
service
advisors,
two
of
them
to
be
specific
about
returning
the
Aldi
branded
chips.
They
said
that
it
would
not
be
possible
even
though
the
item
was
faulty
without
a
receipt.
I
asked
whether
I
could
return
due
to
quality
control
as
the
chips
were
being
returned
because
they
had
not
been
properly
made
and
again
was
told
that
they
could
only
be
returned
with
receipt
even
though
the
chips
were
Aldi
branded
and
can
only
be
bought
from
Aldi.
I
actually
did
not
want
a
monetary
return
but
an
exchange
but
that
was
also
not
possible.
I
think
this
is
really
bad
especially
because
the
error
was
on
the
part
of
Aldi
and
could
have
affected
my
kids
when
they
ate
them.
Also
the
statement
on
the
back
of
the
chips
that
states
if
you
are
not
100%
happy
with
the
product
you
can
return
to
your
local
store
is
incorrect
as
this
was
not
possible.
Really
disappointed.
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