Pets Paradise Store and Grooming Parlour image

Pets Paradise Store and Grooming Parlour

Pet store Pet supply store

👍👍 Brought my dog Teddie here amazing groomer and the staff were absolutely amazing with my dog and caring, he came out with a amazing haircut and he was fresh and fluffy, Was a-bit worried bringing him to another groomer due to a bad experience but he was so happy coming out thanks you very much will... People often mention happy, shop, great, helpful, grooming, service, friendly, love,


Address

11 Market Sq, London E14 6AQ, United Kingdom

Website

facebook.com

Contact

+44 20 7515 4646

Rating on Google Maps

4.20 (110 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: Closed
  • Wednesday: 9 am to 5:30 pm
  • Thursday: Closed
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: happy (13) shop (13) great (10) helpful (9) grooming (8) service (8) friendly (8) love (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lilly 7 months ago on Google
    Brought my dog Teddie here amazing groomer and the staff were absolutely amazing with my dog and caring, he came out with a amazing haircut and he was fresh and fluffy, Was a-bit worried bringing him to another groomer due to a bad experience but he was so happy coming out thanks you very much will be back soon!
    2 people found this review helpful 👍

  • 5/5 Lauren H. 2 years ago on Google
    Best pet shop , the lady that owns it is so helpful she goes out of her way to help as much as she can proper animal lovers defo recommend 👌
    2 people found this review helpful 👍

  • 1/5 Enrique A. 2 years ago on Google
    Hello there! Unhappy experience of grooming in Pets Paradise Unhappy experience... I v been in many groomers, but this is by far the worst, not because of the groom, that was a completely trim (this was done as expected, not the best one I v seen, but that was fine) but for the way they treated my dog... it seemed all good until I v got home (I was happy that everything went so smooth), he was liking his paw and he was crying a lot (and had a really sad face)... so after checking it looked like he couldn't move much the leg (whenever I touch it he was biting me), also they cut the ear a bit (it was bloody) and few bits more. Never ever ever going there again, for £50 the minimum thing I was expecting was a bit of love towards their job. Very unhappy, just to make sure everybody gets the exact idea of this situation, he is an 11-month Maltese bichon (a really, tiny breed) so yeah... I will check a veterinary tomorrow if it seems like the leg is broken I will put a complaint... man... I feel like a horrible person taken him there... Edit to answer: It is true that the state of the coat was completly my fault, it's been a bussy month as I just moved here and I am not just to the weather here in london I was not expecting to get this bad in a month, that was completly my fault, but do not say it as it was done for the love of the animal, I was charge extra for that (and I was really happy to pay because I wanted him to be in perfect healthy conditions), I do not know if you remember this, unfortunetly I am still trying to get a vet, as currently most of them are full, I have added the photos of the injures (I tried my best, but he starts crazy crying and biting me, so is not easy to take photos of it) to show that the comment is not untrue, also you can see in one photo that he puts his leg to a side as is hurting for him and also you can see is wet as he keeps licking the paw! The minimum is appologies and to try to see what was the issue, not putting the issue away and just say "you are liar" like an unmature business owner. And no, I am not removing it, and after the comment, I am probably making sure the dogs owners from the area knows where not to go for the groom, the shop is okay, you have many thing, but the grooming is horrible and reading the reviews a lot of people says that, I should of check it before...
    2 people found this review helpful 👍

  • 5/5 David Glot jean Marie C. 8 months ago on Google
    It's where Herbie got is hair cut. An excellent place with a very good service and a lot of stuff for dogs and cats and any other pets toys food beds cages etc
    2 people found this review helpful 👍

  • 5/5 Valerie P. 8 months ago on Google
    Hi love this shop the ladies are so lovely and very helpful my little Ollie goes there for his groom and am always happy he comes out looking and smelling gorgeous they always take great care of him and took extra care of him after he had an op. Thank you so much for taking care of Ollie x🐕
    1 person found this review helpful 👍

  • 5/5 Robert W. 3 years ago on Google
    Lovely ladies who run the store. Have absolutely everything. Extremely friendly and helpful. All animals look so happy . :)
    1 person found this review helpful 👍

  • 5/5 Katarzyna K. 1 year ago on Google
    I found out about this shop and groomers few months ago when walking with my puppy. When the grooming became more challenging for me, I took my dog in. We had a chat, I got an advice on how to make his coat better for his first grooming. He has had his pamper session today and we are very happy. He looks so fully and his coat looks great, and we already booked the next session. Thank you for your wisdom and patience.
    1 person found this review helpful 👍

  • 5/5 Denis G. 5 years ago on Google
    My fella Rumsfeld 18 yrs old still finds time to visit and all ways leaves with a smile. Good people.
    1 person found this review helpful 👍

  • 5/5 Kaaay I. 1 year ago on Google
    Got my baby budgie from here Lovely friendly ladies
    1 person found this review helpful 👍

  • 5/5 Mum K. 4 months ago on Google
    Popular pet shop is the best in East London I wish that they can be open every day I get my cockatiel food from them and it love it so much
    1 person found this review helpful 👍

  • 5/5 kim w. 7 months ago on Google
    Fantastic shop, very helpful and knowledgeable, always happy to help and give me advice on my dog. Grooming service is fantastic, always does an excellent job on my bear,even though he can be somewhat difficult

  • 1/5 Monica A. 1 year ago on Google
    Too many animals caged at the back. No natural light. No human interaction. Extremely sad

  • 5/5 Jane S. 7 months ago on Google
    Have been using this shop for 5 years now. Customer service is great. They have a wealth of knowledge that they know about all pets. They provide a personalised grooming service for my dog and listen to what I require for her. Kara is friendly and helpful. Her care for your pets is outstanding. She has a unique ability to make your dog feel relaxed and loved. Finally a local business rather than a cooperate company.

  • 5/5 nat d. 7 months ago on Google
    My Frenchie Blue absolutely loves his bath / grooming @ Pets Paradise, the staff are very warm and welcoming which he loves. The owner is very knowledgeable and has answered all my queries I've had about all my pets. I would definitely recommend this pet shop to all.

  • 4/5 Aster 0. 2 years ago on Google
    I don't regularly go to the store but I went to buy a mineral stick for my new budgies, the item I bought I think its old as its abit rusted, I'm trying to open up the screw but its hard due to the rust. So my take way is just make sure you double check the items before yoy purchase. But other then that I don't really have any bad experience from the store, I occasionally go there and leave satisfactory.

  • 5/5 Troll d. 5 months ago on Google
    great owners my mom knows them both great stock always get what i need when i come down one very happy quinea pig with 5 bags of food last a long while

  • 5/5 Furry Flowers R. 3 months ago on Google New
    Great customer service, friendly and knowledgeable. Shop is filled to the brim with everything one needs for all types of pets.

  • 5/5 Aeryn K. 1 year ago on Google
    Always super friendly and VERY helpful/knowledgeable about the birds. Great prices.

  • 5/5 Jacquie B. 2 years ago on Google
    I have been using this place for years, great products, fantastic, polite and helpful staff, I highly recommend it

  • 5/5 Tatiana 2 years ago on Google
    It's the second time I brought my Yorkie in for a trim and I'm very happy with the service! Lovely ladies working there, I recommend. I was worried at first because I had horrible experiences elsewhere in the past but here my doggy always comes back happy and with a nice haircut.

  • 5/5 Amelia M. 1 year ago on Google
    I absolutely love this shop so helpful when I took my clients dog there to gey her nails cut and picked up so treats for the dog

  • 5/5 Christina B. 2 years ago on Google
    What a great local pet shop and grooming service. We visited both today with our staffy puppy (3 months old) and was extremely happy with the grooming (ears were cleaned properly and smelled like mint☺️, teeth were brushed, nails were clipped, puppy was washed and brushed of course). We waited about 40 mins, and received a happy clean puppy! Members of staff are very friendly, communicative, and were very helpful in choice of new treats and wet food. We are very pleased with our experience and will come back for sure! Thank you again for making our day, and our puppy happy 😊

  • 5/5 James G. 1 year ago on Google
    Affordable and great service. My dog loves the wide variety of treats. They trim his claws quickly as well. I wish they were open every day.

  • 4/5 Dave A. 3 years ago on Google
    Great little pet shop for everything my bearded dragon needs.

  • 5/5 Jemima H. 2 years ago on Google
    Absolutely love this shop. We ho here for everything we can. Very friendly and knowledgeable owners and a great selection of dog treats

  • 1/5 Denise P. 2 years ago on Google
    Dog groomers were great, best cut my dog has had

  • 5/5 Perry Q. 2 years ago on Google
    A very nice pet shop. Went in to pick up some stuff for my kitten and was greeted by friendly staff and a nice selection of pet supplies. Will definitely be a regular.


Call +44 20 7515 4646 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ In-store shopping

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