Dulux Decorator Centre image

Dulux Decorator Centre

Home improvement store Paint store

Retailer of own-brand paints, tools & home-improvement products, plus wallpaper & accessories. People often mention Glen, helpful, staff, friendly, service, decorating,


Address

Unit 4, Chiltonian Industrial Estate, London SE12 0TX, United Kingdom

Website

www.duluxdecoratorcentre.co.uk

Contact

+44 20 8852 9845

Rating on Google Maps

4.80 (32 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 4 pm
  • Sunday: Closed
  • Monday: 6 am to 5 pm
  • Tuesday: 6 am to 5 pm
  • Wednesday: 6 am to 5 pm
  • Thursday: 6 am to 5 pm
  • Friday: 6 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Glen (10) helpful (9) staff (9) friendly (8) service (8) decorating (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 terry b. 3 years ago on Google
    Glen, who assisted me today with my order and collect was extremely professional, friendly and helpful. Service was first class, goods were ready on time to collect. I can highly recommend them. .
    4 people found this review helpful 👍

  • 5/5 Poppy B. 3 years ago on Google
    I could not praise the staff at catford branch enough. I am a young woman with zero decorating knowledge or experience and was really dreading the whole ordeal of picking out and buying supplies. My worries were quickly settled upon visiting the store, where as soon as I entered, I was greeted with the warmest welcome by Glen. He put me at ease by talking me through the basics of everything I needed to know. He made me feel comfortable by reassuring me to take my time viewing different products and to give him a shout if there was anything further I needed help with. He was assisted that day with a lovely young lady called Paige who likewise, had a very warming and welcoming presence. I am so glad that out of all of the decorating centres I could have picked, I happened to have chosen this one. They go above and beyond, I can't remember the last time Ive experienced customer service this good. Ive never left a google review before but they have left such a lasting impression on me that I just had to. I am touched by the patience, care and support that they both provided me with. If I am ever in need of supplies again, you can be sure that this will be the place I am coming to! P.S. Headquarters give them a payrise, bonus or make them management of a staff training programme. You will not be left disappointed! Thanks Glen and Paige for being my calm, in quite a stressful moving experience! :)
    3 people found this review helpful 👍

  • 5/5 Rob W. 1 year ago on Google
    Just popped in. What a fantastic place and Glen was incredibly helpful, knowledgeable and all round brilliant. Can’t wait to go back!
    3 people found this review helpful 👍

  • 5/5 Deep D. 2 years ago on Google
    Went into the decorator centre with no knowledge on what I needed but left the centre feeling like an expert thanks to Glen (with one n). Staff was super friendly and Glen was able to help me get everything I needed and made what can be stressful process super easy - Thank you Glen! :) Highly recommend.
    2 people found this review helpful 👍

  • 5/5 Shaks 3 years ago on Google
    Visited the Catford Branch (Lee SE12), we was assisted by Glenn, he was really knowledgeable and friendly. Nothing was too much trouble he looked after us and answered all our questions. Would recommend this branch and the staff here.
    2 people found this review helpful 👍

  • 5/5 P P. 2 years ago on Google
    Very good customer service from all staff. Visited twice and both times they were diligent, polite and very helpful. Will purchase from here again.
    2 people found this review helpful 👍

  • 5/5 Ayelen C. 2 years ago on Google
    Knowledgeable, friendly and very helpful staff. Great product, very happy with the result of our front door.
    2 people found this review helpful 👍

  • 5/5 Sydney m. 3 years ago on Google
    Paul and Glen (with one n, not two) gave a top notch service. They were friendly and gave good professional opinions when it came to choosing paint colours, and why. The place had a lovely atmosphere! Would recommend :)
    2 people found this review helpful 👍

  • 5/5 Ria A. 3 years ago on Google
    Excellent service at Dulux decorator centre in Hither green! Very friendly and helpful people, they patiently helped me choose the type and colour of paint I needed and offered useful advice. Highly recommended!
    2 people found this review helpful 👍

  • 5/5 M “M&S” S. 2 years ago on Google
    Very Good, Shop!!! 🤞👌🙂
    1 person found this review helpful 👍

  • 5/5 Amy-May H. 2 years ago on Google
    So helpful, super friendly staff. Glen and Joe were wicked awesome. Thank you
    1 person found this review helpful 👍

  • 4/5 Oliver 2 years ago on Google
    These guys are enormously helpful Highly recommended However the accuracy of the Dulux colour matching is not all that good in my opinion
    1 person found this review helpful 👍

  • 5/5 Ruth M. 3 years ago on Google
    We have visited on a few occasions and have received exceptional customer service each time. We got great advice on all our decorating needs which was gratefully appreciated as we haven't done much before. We have now finished decorating our bedroom and are really happy with the results. Highly recommended visiting if you want great friendly advice and supplies.
    1 person found this review helpful 👍

  • 5/5 Mrdrummerman64 2 years ago on Google
    Great staff, there to help you in any way they can.
    1 person found this review helpful 👍

  • 5/5 kasia k. 1 year ago on Google
    Great decorating centre. Whenever we visit the shop, we have the best service and sound advice from the staff. I don't know the guy's name (tall, blond ), but he is exceptional and always helps us to choose the best product for our projects. Thank you for your patience and knowledge. Kasia & Rafal

  • 5/5 Hillary W. 3 years ago on Google
    Thank goodness for Ian! Having just bought a house in the area I was on a mission for a particular paint colour to get rooms painted before moving in in a few days. Unfortunately due to global shortages on the base for the colour it wasn't possible to get it. In a bit of a panic, Ian took his time to help me find a good alternative - making a stressful situation actually really fun! Thanks so much for your help and humour! We'll be loyal customers from now on (and given all we need to do on this house.... that's not an empty promise! 🤣)

  • 5/5 Sean D. 1 year ago on Google
    Was very well looked after by knowledgeable and helpful staff.

  • 5/5 Esta W. 4 months ago on Google
    First Class 😊⭐️ Used this company twice so far and the service, advice and expertise is exceptional. Paul and Glen are super helpful and knowledgeable. Where customer service has sadly declined in this country these guys are a rare breed. I would highly recommend going to this branch for all your decorating needs !!


Call +44 20 8852 9845 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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