Creature Company UK image

Creature Company UK

Pet store Pet groomer

Shop with a range of animals including rabbits & hamsters as well accessories for dogs & cats. People often mention store, great, groomer, puppy, manager,


Address

54 The Broadway, London SW19 1RQ, United Kingdom

Website

www.creaturecompany.co.uk

Contact

+44 20 8296 0600

Rating on Google Maps

4.00 (125 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 5 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: store (10) great (9) groomer (8) puppy (7) manager (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Grace C. 1 year ago on Google
    I came into the store to buy some toys for my family’s dogs. Unfortunately the assistant was abrupt and unfriendly, serving me without a smile. As I don’t own a dog myself I asked for some advice, which was a mistake, as it’s clear that was a clue that I’m not a valued customer. The toys were also vastly overpriced for what they were.
    3 people found this review helpful 👍

  • 5/5 Sophie G. 1 year ago on Google
    Best pet shop in Wimbledon by far. The owner/manager is extremely knowledgeable about nutrition and wellness of dogs, kind and always has time for a chat. Just had my dog groomed there for the first time and the cut was wonderful and only took an hour. Don’t go anywhere else for your pets needs!!
    3 people found this review helpful 👍

  • 4/5 crazy m. 2 years ago on Google
    I came in on Sunday last week for the first time to get some supplies. I was served by this amazing girl, I think her name was Sylvia, and they had amazing knowledge of the productions and have some amazing tips for caring for my pets. Was an amazing experience in the store. I found it weird though that I called earlier in the week and this women who said she was the manager picked up the call. I was really surprised as for some that works in a pet store, she didn’t really know much on the products, couldn’t get a clear answer which is why I came in instead. But she was being really sarcastic and didn’t seem very interested answering my questions. But overall, was a lovely store and grateful for the fantastic help I got in the store. 10/10 for that ladies lovely assistance.
    2 people found this review helpful 👍

  • 5/5 KIT W. 1 year ago on Google
    How lovely it is to have a pet store where the manager knows what they are talking about, mostly because she has her own Basset in store sometimes, you can meet him on the sofa he’s so well behaved. A store where they know about RAW diets and what you dog needs. My dog loves coming here and is always given a very warm welcome by Riley (I think that’s her name). The selection of natural treats is wonderful too.
    2 people found this review helpful 👍

  • 5/5 Lara L. 2 years ago on Google
    Really great little store. I bring my cockerpoo Milly in every couple of weeks and the manager (Anna) is so lovely - she always remembers us, which treats Milly likes and makes sure to stock the Acana food we buy which isn't sold at many local places. She also ordered us an out of stock harness and gave us a call as soon as it arrived! Lovely service
    2 people found this review helpful 👍

  • 5/5 Karolina Jonc B. 10 months ago on Google
    We took our pooch for a groom and we are really happy with the results! The groomer was skilful, knowledgeable and she had great relationship with our doggo. We’re definitely coming back once he turns into a scruff monster again. We love the shop too, great range of treats in good prices.
    1 person found this review helpful 👍

  • 5/5 ana m. 1 year ago on Google
    Cool shop and the ginger girl (I think she’s the manager) is a superstar! She gave me a lot of useful suggestions, very knowledgeable and friendly.
    1 person found this review helpful 👍

  • 1/5 Paola C. 1 year ago on Google
    They cancelled the appointment I made almost a month before and I only found out once I was already there. They claimed to have sent an email but the last email I have from them is a booking confirmation. So I’m not super impressed, no.
    1 person found this review helpful 👍

  • 1/5 Antonette 1 year ago on Google
    Was recommended this place by my friend for puppy grooms and unfortunately was thoroughly disappointed. When I booked the appointment I was told I’d be paying £40 for the following: wash, dry, brush, nail trim, trimming hair around the sanitary areas and trimming hair around the eyes. Given this was my puppy’s first groom it only lasted 40 minutes which I found ridiculous because all my other friends first puppy grooms lasted way longer than this! All the groomer actually did was wash, dry, brush and trim the hair around my puppy’s eyes and then told me how my puppy was not settled and wouldn’t keep still. I mean obviously? It was her first time so I’m not sure what exactly this groomer expected my puppy to be like? Absolutely ridiculous! My appointment was at 5pm so I suspect this groomer just wanted to rush the job knowing it was my first groom and go home 🙃 Definitely not worth £40 and I won’t be going here again! The staff can also be a bit awkward so you’re kinda standing there like confused as to what you’re waiting for… Will be trying another place in Balham and I really suggest you don’t bring your puppy here unless you’re okay with throwing money down the drain 😂
    1 person found this review helpful 👍

  • 5/5 Z B. 3 months ago on Google New
    Brilliant local store, really helpful friendly staff

  • 4/5 Jan F. 2 years ago on Google
    Very pleased with Luna's first groom with Adriana. Will definitely be returning.

  • 5/5 Victoria H. 11 months ago on Google
    Lovely little pet shop in Wimbledon. They stock a good selection of the Kong toys and a lot of natural treats. Very good.

  • 5/5 Mandy M. 11 months ago on Google
    Del Boy is a lively 11 month old cockerpoo. Sandra groomed him today, and groomed him exactly how I wanted it. So pleased with the care given to my boy. Super cute and Sandra and the staff were amazing thank you

  • 5/5 tita 1 year ago on Google
    The dog groomer has done a great job. The place is great. The staff fantastic.

  • 5/5 Yun Chen Wu (. 1 year ago on Google
    Went for the grooming, my dog smells and looks lovely after the grooming session. Love it!

  • 5/5 Andrew E. 1 year ago on Google
    Superb doggie parlour experience. So good with our dog, super personal and their facilities are large and clean.

  • 5/5 adam n. 2 years ago on Google
    Creature Company are great. Anna is always very helpful. Adriana the new groomer is fantastic and very experienced. I was very happy with Pepe's haircut and so was Pepe!

  • 5/5 Mayan A. 2 years ago on Google
    Barney gets anxious when it comes to grooming but Creature Company handled everything really well. Lilac seems kind and patient. Thank you for a great grooming service at a reasonable price.

  • 5/5 Will C. 2 years ago on Google
    Fantastic! Had some questions about my new Syrian hamster and the manager was incredibly knowledgeable. She went above and beyond to help me get all the bits I needed to give my little hamster the most comfortable living space. Thank you so much for everything. My go to for all my pet needs! 5*

  • 5/5 Natalia G. 2 years ago on Google
    Adriana is an excellent groomer. My dog was not fond of grooming at all and had always been a fidget when i came to being groomed, however, she came out of the groomers calm and happy and looking like a true Princess she is :) !!! I would highly recommend a new Creature Company groomer.

  • 5/5 eddisonwhite Y. 2 years ago on Google
    Have used Creature Company several time to groom my dog and he's always looks great. They also have a great range of merchandise.


Call +44 20 8296 0600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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