1/5 dan w. 9 months ago on Google
I
booked
earlier
in
the
year
and
the
recently
got
a
payment
reminder.
I
checked
the
price
of
the
holiday
and
it
had
reduced
significantly.
I
rang
and
asked
if
they
would
honour
the
new
price
and
they
said
no.
So
I
said
I
would
cancel
and
rebook
as
I
would
still
be
better
off
if
I
lost
my
initial
deposit.
they
said
this
was
not
possible
as
the
reduction
in
price
was
due
to
a
new
offer
by
the
resort
and
if
i
cancelled
and
rebooked
I
would
be
black
listed
by
the
resort.
Both
of
these
statements
are
lies.
The
reduction
in
the
price
is
due
to
the
USD/GBP
rate
changing
so
i
contacted
the
resort
directly
and
they
have
no
policy
to
black
list
customers.
I
asked
for
a
call
back
from
a
manager
that
took
3
days
and
when
I
finally
got
the
call
I
was
told
it
was
a
misunderstanding
not
a
lie.
Well
I
have
that
misunderstanding
in
writing
from
Letsgo2
and
I
also
have
the
correct
understanding
from
the
resort
in
writing.
I
get
that
holidays
change
price
and
I
was
prepared
to
forfeit
my
deposit
and
still
be
better
off
but
Letsgo2
just
did
not
want
to
entertain
it.
In
a
time
when
money
is
tight
and
everyone
is
trying
to
save
money
I
would
expect
a
little
compassion
not
flat
out
profiteering.
I
would
also
say
to
anyone
reading
this
review,
even
after
i
cancelled
with
Letsgo2
and
they
kept
my
deposit
they
refused
to
confirm
their
costs
to
justify
keeping
my
deposit
but
that
aside
I
still
managed
to
save
over
£600
by
cancelling
and
rebooking
the
exact
same
holiday
elsewhere.
As
the
USD
rate
has
changed
dramatically
recently
it
would
be
well
worth
checking
the
current
price
of
your
holiday
today
because
you
may
save
a
considerably
amount
of
money
even
if
you
forfeit
your
deposit
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