PureGym London Acton image

PureGym London Acton

Gym Fitness center Personal trainer Weightlifting area Indoor cycling

😠 Air conditioning is so poor. When the gym is not busy it's like they turn it off. Cheap cheap cheap you get what you pay for. --------- Still not resolved! I have athsma. 2 of the vents are always closed. the gym smells of weed at times. Benches are not steady for doing weights and too close. People... People often mention equipment, good, great, busy, machines, weight, times, weights, training, area,


Address

283 High St, London W3 9QU, United Kingdom

Website

www.puregym.com

Contact

+44 344 477 0005

Rating on Google Maps

3.90 (383 reviews)

Open on Google Maps

Working Hours

  • Saturday: 6 am to 10 pm
  • Sunday: 6 am to 10 pm
  • Monday: 6 am to 11 pm
  • Tuesday: 6 am to 11 pm
  • Wednesday: 6 am to 11 pm
  • Thursday: 6 am to 11 pm
  • Friday: 6 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: equipment (14) good (13) great (11) busy (7) machines (7) weight (7) times (6) weights (6) training (6) area (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tayeb M. M. 2 years ago on Google
    Air conditioning is so poor. When the gym is not busy it's like they turn it off. Cheap cheap cheap you get what you pay for. --------- Still not resolved! I have athsma. 2 of the vents are always closed. the gym smells of weed at times. Benches are not steady for doing weights and too close. People leave dumbles around and no one says anything or puts them back. It's health and safety hazard. Equipments are not very stable. Hence the one star not just the vent. Staff are nice and that's the only 1 star it gets otherwise none would apply. ------- So now spamming me with emails after my visit, ac still doesn't work and when I left a genuine feedback, they did not publish it saying it has sensitive information, but it really didn't. Cancelled membership. Worst gym in existence. Instead of actually actioning the feedback they rather lie about fixing the issue. Can't believe how they are just manipulating their reviews and only publishing positive ones. My feedback response to thier email: I've said it many times to get the ac fixed. False promises 2 of them are always off. And the rest of them are weak. Cancelling membership. Weight left all over the place and people don't puts stuff back, it's unsafe. Staff don't do anything. Worst gym ever. How is that against guidelines. Are you kidding me. Scums
    8 people found this review helpful 👍

  • 1/5 Be F. 2 years ago on Google
    I've had my share of good and bad days at the gym. 1- The vending machine was not working properly, someone called Laura helped and fixed it. 2- I got stuck in the automatic entrance door, got trapped half way and the door wouldn't open. Again a lady called Laura helped unlock the door. Thank u Laura. But today coming from work, i realised that i forgot my wallet and my water thermos. I was very thirsty and almost dehydrated from training, but none of the available staff would help. Not Kay or the new PT (5:54pm). I even asked for an empty bottle. I wanted to leave the gym, the gym that i have been exercising in for the past 3 years. This is so disappointing, so sad.
    3 people found this review helpful 👍

  • 3/5 Stefano P. 1 year ago on Google
    I’m a member for the past 3 years now and at the beginning everything was ok. However, recently it seems like the gym is falling apart, the cable is down for past month now, there is no soap at all in the changing room. Many times already the gym was extremely overcrowded, the gym cannot hold such a large capacity of members with so little space and so little equipment. I hope something will change in the near future.
    2 people found this review helpful 👍

  • 5/5 Abraar M. 1 year ago on Google
    It's clean, all the machines work and defo quiter then 'The Gym' 2 miles up Uxbridge road. Just wish it was 24/7 😭 But still small I want a big gym with everything you can think of and more spacious which a lot of London gyms don't have.
    2 people found this review helpful 👍

  • 5/5 Francisco Roig Morcillo (. 3 years ago on Google
    Train safe whit the new cleaning Stations on pure gym. This is a one floor gym whit studio area, cardio area, spinig class and good FW, stretching area, funcional área. All what do you need for a basic training you can found here.
    2 people found this review helpful 👍

  • 3/5 The R. 2 years ago on Google
    Large PureGym about 10 minutes walk from Ealing Common station, 12 minute walk from Acton Town station. If you looking for cardio, this is your place, plenty cardio equipment. If you like free weights, be prepared to wait for benches no matter what time you come. Gym can Seriously benefit from turning some of the empty cross-fir section space into a bit more free weight space.
    2 people found this review helpful 👍

  • 1/5 William S. 5 months ago on Google
    Joined this gym yesterday so I just came to use the gym at 6.08am the gym is shut The opening hours are advertised at opening 6am Update review. The equipment is poorly maintained. On the weight machines it is nearly impossible to select desired weight as plates stick together
    1 person found this review helpful 👍

  • 1/5 Sam J. 7 months ago on Google
    I visited today and walked out after 5 minutes. This is a poorly thought out gym. PureGym have been getting better in most of their gyms at improving the ratio of cardio to strength equipment. However, this gym seems to have missed the memo. Row after row of unused cardio machines. Meanwhile the free weights area was completely packed. One squat rack in the entire facility too. Make changing room was also out of toilet paper and soap.
    1 person found this review helpful 👍

  • 2/5 George B. 5 months ago on Google
    Probably the worst Puregym I've been to. 3/4 showers didn't work, and the one that did had a peg to hang the towel on the opposite side to where the door opens. Limited equipment, and a generally poorly thought out gym overall. Go if you must, but there are better Puregym options.
    1 person found this review helpful 👍

  • 5/5 Marianna Z. 6 months ago on Google
    One of the cleanest Pure Gums I’ve visited. Sadly there is limited opening hours, but there are lots of treadmills, weight zone, CrossFit zone, studio. Enough space for demand. 5 starts if compare with other pure gyms in the area.
    1 person found this review helpful 👍

  • 1/5 Amy G. 1 year ago on Google
    Who are you catering to? There’s 1 of each weight and only 2 cable machines. Very poor for London. Better off going to Park Royal. Dirty place, weights everywhere and small.
    1 person found this review helpful 👍

  • 1/5 stefan d. 1 year ago on Google
    Recently joined and had troubles already as was using a PIN number a friend gave me. Couldn’t sign up apparently as it was linked. Tonight I’ve tried to come in but my pin didn’t work. Clearly didn’t see the clause of the off-peak membership ( visually impaired and dislexic ) the woman who tried to help was rude and belittling me with snarky comments. I’ve explained this was the very first time I’ve come by myself and travelled about 40 minutes, as a one off exception she could have made a bloody effort.

  • 5/5 Eleanor A. 1 year ago on Google
    Nice smallish Puregym, never seemed to be particularly busy over summer though which was great. There's a good range of equipment and all areas including showers and changing rooms were kept clean. There's a great variety of classes - I highly recommend Enid's Legs, Bums and Tums, Ashleigh's Cycle, Ahmed's Pump and Emma's Zumba in particular. Only down side is some of the classes were cancelled as I was the only one booked on! I recommend this gym.

  • 4/5 CEOKCGOODS M. 1 year ago on Google
    Ground floor GYM convenient Location affordable. If they thought of extending the accessible hours, that would be great we are in London guys,and hopefully othe GYMs start follow some puregym 24/7 access people are working late shifts they can have chance to train too

  • 5/5 Alessio D. 1 year ago on Google
    I arrived here last June. Before that, I worked out at the Pure Gym of Orpington. I'll never change it: all the people here are so friendly and the stuffs are also quite good. Abs approved! 😄

  • 1/5 Alex R. 1 year ago on Google
    Raised a complaint due to the lack of weight-focused equipment, general untidiness, and rude attitude of staff. I’ve held memberships at 7 different gyms and this was by far the least equipped for its size - it’s definitely not the gym for you if you’re serious about resistance training! I was offered a full refund and cancellation, which I accepted. 4 months later, not only have I not had my refund but they neglected to cancel my membership and charged me AGAIN! Customer service have ignored my last 6 emails and still owe me £65 in refunds, so let’s see if a public 1-star review sparks them into action…

  • 5/5 Muhammad S. 1 year ago on Google
    Best gym location for early morning sessions. Would definitely recommend to friends. It would be really beneficial if the gym opening times were 5am instead of 6am.

  • 2/5 Laura C. 9 months ago on Google
    The gym is very dirty. On almost every machine the weight plates are glue together with dirt and had to use my hands to divide them ( very dangerous). Not enough space for dead lifts and the changing rooms are very dirty, wouldn't shower there.

  • 5/5 Mohamed M. 1 year ago on Google
    Signed up and had my 1st session today.. really really enjoyed it and the lady that helped me sign up on Friday was really helpful and friendly. Thank you

  • 5/5 Alex L. 10 months ago on Google
    I have been going to this gym for a couple of years now, and I am more than happy with it. It is very well maintained and looked after. The level of hygiene is also great. Staff is very friendly as well. There is one member of staff,however, who shouts so loud during group training sessions, so it makes my ears bleed😆 Great gym anyway. Highly recommended

  • 4/5 Brian W. 4 months ago on Google
    Local to me , easy to find a parking spot between 10.00 - 15.00 hrs. Don't overstep the mark, it could cost you £65.00. Equipment usually in good nick , but repairs sometimes take weeks. A good gym for the money we pay. Ample Kit for me.

  • 3/5 Ryan E. 2 years ago on Google
    Enjoyed my first visit but it is incredibly small. It was not busy AT ALL bc of the England game, but even then, we had to wait to be able to use equipment. Not enough sadly, gym is too small.

  • 5/5 Robert P. 1 year ago on Google
    Excellent Gym with a lot of room, plenty of equipment and good lockers. The instructors are all amazing, special thanks to "Jo" for a great induction and for giving tips and advice. The gym is clean, well cooled; everything is disinfected and the showers are great. Not too busy around 1600/3PM.

  • 4/5 Stefano E. 1 year ago on Google
    I am a happy customer since not long. A couple of heavy bags hanging around would complete this wonderful and friendly gym.

  • 4/5 Tilly L. 1 year ago on Google
    Good range of equipment but can be busy (depending on time) as it’s not a massive gym.

  • 4/5 Robert C. 1 year ago on Google
    Pros: Overall good budget gym, good availability of equipment and good range of machines. Cons: At peak times - Busy. Couple of testy middle aged guys here who think they are hot sheit after discovering TRT. Also some lads play fighting now and again.

  • 5/5 Lupu G. 1 year ago on Google
    Oleg is one of the best PT you'll ever meet. He is so passionate and he's got knowledge in so many health fields, will definitely have a solution for your needs!! Go book a 1:1 with him now!

  • 5/5 Riccardo M. 2 years ago on Google
    Lots of machines and free weights, easy to access and great service overall

  • 4/5 Alice C. 2 years ago on Google
    Good open plan gym. Could do with more 20kg bars and squat racks though!

  • 4/5 Faris G. 2 years ago on Google
    Can't fault this gym. Has everything you need and even in busy times you can get machines. Free weights seemed a bit busy but overall decent. The monthly price and no membership ties are really good. Would recommend

  • 2/5 Boaz R. 2 years ago on Google
    Went here today to see the gym; first impression is not so good. Still I will go here out of convenience. I waited 5 min outside ringing the bell called the number they display twice but it’s a recording after the recording is over it cuts the line. Apparently there’s only one person working there; and giving a class. The gym looked normal at first, but noticed they are mainly focused on endurance training. The area for weight training looked uninspired and small, during the day the wait for a unit is probably excruciating.

  • 5/5 Diana M. 2 years ago on Google
    I really enjoy going to this gym, the equipment is nice and the facilities are great! A massive thank you to Kay, my personal trainer, he is the best person around. Very bubbly, friendly, funny and professional! I do enjoy our sessions together. He is very knowledgeable and can motivate anyone! I recommend him 100%!

  • 4/5 Philippe F. 2 years ago on Google
    Good gym with attractive pricing options. Nothing fancy but modern equipment. Bonus points for the place being kept super clean. Staff is also helpful / at hand

  • 5/5 fireian s. 2 years ago on Google
    It was good today again atmospheres is great as usual..

  • 5/5 Alex P. 3 years ago on Google
    I used to not like going to the gym, but as soon as I'm part of the PureGym I'm addicted 😅 The equipment its great, staff super friendly and always so helpful it's extremely clean. Shower cabins are more than great too!

  • 5/5 Cristian C. 2 years ago on Google
    Good medium size, was on a Sunday afternoon and was barely 10 person's.

  • 5/5 Patricia M. 2 years ago on Google
    Safe environment. Great staff. I had lost my phone. But fortunately they found and gave it back to me.


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