We went to B&M to buy a rug. Found what I needed and thought " it's what I want but I want to see it opened up " as the packaging didn't have a photo of the design. So deciding I'll buy it I opened the package , within seconds a very rude screaming woman started abusing me for opening up the rug. I explained that I'm buying it , she continued with her abuse. In the end I told her politely to go away and went over and paid. Now I'd made my decision to buy it and I didn't need some desperate old woman throwing her rudness around. Absolutely no customer service , uneducated inexperience staff . No wonder the store is always empty . Awful place that attracts the commons. Update: we decided to visit the store again: No air condition hence the entire row of chocolates were completely melted with the store still pushing them to sell, service we have marked as the worse in the area . Extremely rude , no training in customer service .

I don't normally visit B&M but my daughter wanted to see what they had. She picked up a few items and I grabbed some tea bags (2x boxes, 50% extra, just £6). There are some great bargains (just try and keep tomorrow shopping list or you'll have a trolley load of items you didn't know you needed).

Big store but ques can get really long. They have a good choice of most things here especially food items. There home stuff and toys are good aswel

Great prices, great quality, nice staff, ample parking, better than Tesco & Sainsburys in some goods and value...

Absolutely love visiting this branch. Never fails to please when it comes to collectable items. Staff have always been friendly and helpful when I've visited..

Great place to do your everyday shopping. You can find good deals there. Will definitely visit again.

Usually a good place to pick up household essentials at a reasonable price as well as some fun bargains you didn't know you needed! This time it was just a lot of tatt - guess it must be Christmas.

My favourite place to buy stuff if i can't steal it ....

B&M is my local go to. Great prices. Friendly staff and if you have to refund the helpful energy is the same👏👏👏👏

Good value pet snacks. Crowded and chaotic now that Wilko has gone from the high streets for the time being. Slow check out and limited queuing space when busy.

Good selection of items. Also nice Xmas items I was going to buy floating shelves which were even cheaper than the listed price being in clearance so was worth going to B & M .

Had some stuff, I didn't stay very long only accompanied someone. Got a few bits and bons.

Great products at very competitive prices. Check out is always slow but you can't have everything.

Not impressed, most shelves were empty, and the prices have gone right up. No staff available to help and big queues at checkout, only one counter working.

Overall very clean and organized. Lots more staff on hand, who seem very helpful. Vast collection of different items to purchase.. My only gripe is the plants, the lack of care i.e. not watering the plants, not fit for sale..

Great store huge selection of household goods ,I get all my cleaning products here and at better value than most of the big supermarkets ..

We went to the store to get raffle prizes for our xmas raffle at our loca heston british legion , my wife and i are officers on the club committe so it is part of our job that we do volintarilly all year round , there was a large choice of items and got about 50% of what we needed

I went to this B&Q with my daughter 4 years old just on entrance she touch some toys there is one guy skinny and tall with glasses he was kind of setting up shelves and he shout at my daughter so badly she was so scared and crying I went to ask this guy name he rejected to me tell his name I ask I will go to your manager if u didn’t tell me your name then he said alén am not sure it’s his correct name it’s happene on 26 Sunday November around 11am to 12 pls check with this guy my daughter don’t want to see even B&M sign at all even see that sign she start crying. And this guy told me I can complain to police I don’t care

Great as always but they might want to re-stock items on empty shelves. Prices are slightly on the high side this year, which was unexpected.

Store is quite big and it has alot of stock and best thing pleanty of parking avaiable. The prices for goods are ofrdable and should.be able to save some money in compranson to major super markets. The only change I would make is, possibly have more staff on tills and rows in the store need to be little wider.

Got all the bits I needed plus more , only going in for one thing and came out with a £30 basket ,all staff very l Helpful impressed

Loads of good offers need more tills open cos takes so long and always only 2 tills open

It's always disappointing when you travel specifically to a store in order to avail yourself of products that are advertised as regular stock items only to find that there's just no sign that they ever actually stock them. Bicycle parking is equally well ignored, but there's a good steel rail protecting the shopping trolleys to the right of the main doors that'll serve as sufficient security.

Good value for money have noticed that certain things have gone up staff fairly pleasant

Some iles were a bit confusing to reach, but well-stocked store. Definitely needs more staff at the checkouts, as ques were leading into the iles opposite.

We all love B n M store fantastic bargains everything for household to DIY love going b n m 👍👍👍👍

Smaller than the Yeading store but easier to navigate and similar stock

Lovely decorating stuff, reasonable price for gifts and toys.

Nice little complex freenparking . Decent size store

Big B&M discount store with plenty of choices. Till queues can get a bit long. Plenty of parking available.

My first time at B&M, so I had no expectations. Went for cheap laundry powder and ended up buying so much more. It's easiest to get there by car, there is plenty of parking, but can also be reached by using the E6 bus. Would benefit from having more staff and tills open.

I come here every other week for cleaning products, pet food, electrical. They have disabled parking and do a good range of products but the only thing I will not buy from any B&m store is furniture, I bought Chester draws from them once when they first opened and it fell apart in a week.

Plenty stock on shelfs,but only grudge is shelfs always turned over in most aisles due to customers carelessness.only other issues is either price tags on shelfs either missing or not right product in the tagged area.staff are always polite and helpful though.

Very very nice store amazing location great staff top customer service they sell the best quality stuff ever I would really recommend to everyone just too gud I love it

All B&M store's are basically the same,so they's no problems finding what you're looking for if you are used to shopping at any of their stores. I love their stores,even if it's just a window shopping day and a good look around. Always something interesting to check out.

The big store and big chose of goods, in this area u will find a Starbucks, b&q and burger king

Best shop for daily household shopping. Well known brand products can be found in here. We always buying here chemicals stock, including cleaning, washing and cosmetics products. You can find here food as well. Affordable prices. Highly recommended.

I love this place, especially Yeading branch. Management and staff are ALWAYS 5 * with customer service. Staff are always ready to help customers. Great for parking, easy to find items, store is always tidy and organised. I Never leave this place without a bargain. Been to many b & m stores but this is definitely the best and is definitely my favourite store simply because the staff are always welcoming. Thank you all for a great shopping experience as I know retail can be a bit stressful but b & m Yeading never fail. keep up the great service 👍🏾

It is a large store selling most things for the home and garden. Reasonably priced. Staff were filling shelves and were busy. I would like the shop decor and signage to be more pleasing. It is missing something. It comes across as dull and uninviting.

Great place for buying homewares and some tinned foods. I always come out with more goods than that which I went in for. Good for some plants also but I wish the staff would water them in the morning when they put them out.

Nice store. Good prices. Most of the staff are lovely and helpful, but some need to be more better in communicating with customers.

Loads of bargains to be found here. Lots of good value toiletries. Also good for seasonal goods and toys.