Just returned from The Regency Hotel in Kalkan which was totally stunning. My first holiday with Simpson's and won't be my last; they really looked after us all the way through.

Booked a Simpson’s villa in the South of France. Poorly cleaned, broken dishwasher for the entire stay, mouse infestation and ran out of gas mid-week. Indifferent email from Simpson’s customer service with paltry offer of £100 off. Try elsewhere.

After the most wonderful Simpson Travel holiday in Crete last year we immediately booked again for this summer. With a heavy heart we have just cancelled the holiday due to the UK quarantine uncertainty. Simpson could not have been more helpful, understanding and compassionate throughout this frustrating process. Graham (the MD) was particularly impressive - open, reasonable and utterly focussed on our needs and concerns, rather than those of the business. I cannot recommend this company highly enough - and will definately be supporting them when we all get our lives back. Thank you everyone at Simpson..

From start to finish they blew all other travel agents out the water. So easy to deal with, quick and responsive to emails and there service continues until you are back home from your holiday and not just at the point you pay for the holiday. We will definitely be using Simpson travel again.

A beautiful villa for half term on Kas peninsula Turkey. Unfortunately Simpsons moved us to a later flight than confirmed and it was then delayed by 24hrs. Their customer service said that the flight was rescheduled by easyJet but this is not correct. I’m surprised that a company with such a good reputation would be dishonest on this. Further more, the villa is surrounded by construction sites and litter. The Wi-Fi hasn’t worked all week, despite someone coming to recable it. The tv, advertised with 12 English channels has none. The bars and restaurants are not open yet for the season so we have a very frustrated family. This review only got 2 stars because of the efforts of our local Simpsons rep who has done her best to try and resolve these issues.

Wow. The team at Simpson Travel are quite simply fantastic, they have clearly been organising trips for a long time and know exactly what is required. 5 star service from enquiry to arriving home. A member of the Simpson travel team were ready to greet us at each port of entry. We travelled to Paxos and therefore needed transfer from the airport to the port to catch a ferry and from the port to the villa. We stayed in Valentinos House on the Thymari Estate. The villa the main house and the service provided surpassed our expectations. The local Thymari team here were also 5 star. For the service and quality provided by Simpson Travel this was a great value for money option that I would highly recommend. Just Superb👌

Their complaints process is not for them to actually take complaints, do not expect them to do anything about your complaint. If they ask to speak to you, decline, they record the calls and share them, again, not for your benefit. I have never seen a supposedly luxury company deal with complaints in this way. Would never use again.

Truly an excellent company. No question about it. The staff both here in London and the team in the field are without doubt THE best. Website is clear and easy to use. Someone will always ring you back if you have a query. The best of the best. Five stars from me.

A Very Cruel Stand! We were due to travel with Simpson Travel in late 2020. Simpson Travel informed us during July 2020 that due to Covid 19 pandemic in order to travel to Greece we would have been required to test for Covid on arrival at the UK airport and after this test self-isolate for possibly two days whilst waiting for the results upon arriving in Greece. We would also have been required to wear face masks from the time of entering the airport in the UK and exit of the airport in Greece. And the entire air travel - some 3-4 hours. We would also have been required to travel directly to our self-catering accommodation and therefore being unable to purchase provisions for our stay. Also, if there had been a positive virus reading from a passenger on the same flight, we would have been required to self-isolate for 14 days at a Greek isolation unit. We were not prepared to travel under these conditions. This was a significant alteration to our initial booking. We advised Simpson Travel that we were reluctant to travel and sought to cancel the booking. Simpson Travel offered to re-sell our weeks holiday and if they were successful, they would see if we could be given a credit for a new booking in 2021. If they were unsuccessful in selling, our deposit would be lost. They of course did not re-sell our booking and thus, our £800 was lost to Simpson Travel. In my opinion, Simpson Travel used the terms and conditions of their booking policy to pocket our £800 without a second thought for our fears and concerns. We would not use this company again. Again in my opinion their main concern was to secure as much money as possible of failed holidays. PS. I do not want to contact Ed Pyke, what would be the point! you made your position perfectly clear! You have our £800 and given nothing in return - the most important issue for Simson Travel being, we have your £800 you are not getting it back!

Great experience for a young family, very well prepared for all our needs and more.

Simply the best. We have now traveled with Simpson for the past 4 years and cannot express how great they really are. When we first found them online we noticed that they were not a cheap holiday company but after talking with them we tried our first Villa in Turkey. Fab Fab Fab the extra outlay means that we had the added security and help that we needed on our first trip to Turkey. We were met at the airport both sides by their very own representatives and had continued support from them throughout. As mentioned we have now had our 4th holiday in a row and somewhere different each year..Many of our friends have also now traveled with Simpson too. A great company I would strongly recommend. Pay the little extra to get a simply stand above service from start to finish....

We had an amazing holiday with Simpsons Travel and truly we could not find fault with the whole experience. We stayed at the White Orchid hotel at Sivota, Greece and experienced exceptional service from our hosts Jana and Stuart. The breakfasts were a real treat...each morning something different and delicious from Stuart's kitchen. Jana was extremely helpful and knowledgable about the area and went to a great deal of trouble to arrange a birthday celebration for us. The hotel is immaculate and Eva our house keeper kept everything spotless. The setting is sublime and even though we had high hopes for the holiday, it exceeded all expectations! 5 well earned stars!

Lovely hotel good food very nice staff will return at another time

Travelled with Simpson for the first time to Turkey, there had someone there to welcome us and help us. And we received the best service, easy and straightforward and we have had a very memorable holiday. Highly recommend them.

Absolutely faultless. Our experience with simpson travel was fabulous from booking through to our return home. We were always kept informed, the private transfer was on time, Vicki our rep was so friendly and visible throughout our stay. The kalkan regency where we stayed was idyllic with a team who made every guest feel like family. We will definately use simpson again and have already recommended them to friends and family

We stayed for a week at Villa Kanaris on Skopelos The island is beautiful and very hilly. Many of the roads are little more than windy, steep, sometimes unmade tracks. We were four adults with four bags. Our holiday contract with Simpson Travel said we would get a 1.4 litre car or equivalent. We were given a car which struggled up all the hills and which took a brave heart to drive around the island. On returning to port on the final day, I asked the Enterprise car hire man for the engine capacity of the car. It was 1.1 litres. No wonder we had problems. I have complained that the company breached its contract, but the company has tried to pass the buck firmly back to me - I should have said something and they would have tried to replace the car. This is missing the trick. Simpson Travel had a contractual duty to provide the car they said they would provide This is simply their failure. There were also some features of the Villa, such as a shower cubicle that was missing a door, that were less than ideal. Given the property was rented to us with the door missing, Simpson Travel must have known of the fact and believed that this was acceptable as they did not notify us of its absence. We do not believe that a shower should have been missing a door, especially given the price we paid for a once-in-a-lifetime special holiday. I have now been told we should have told the local rep about the missing shower door, and that she would have tried to do something about it. Put one in perhaps? The question is more why they hadn't done something about it before our arrival?

Excellent customer service. You really feel well looked after. Have been using them for the last 6 years. You pay that little bit more but it is worth it. Would definitely recommend to friends.

Very good customer service and excellent holidays

Superb service, still with the personal touch of the founder chairman, despite his massive success. A well deserved survivor of the devastation of the travel industry by the pandemic.

We stayed at Villa Canim & the Kalkan Regency hotel in Turkey this summer. We were very impressed with the helpful and friendly service that Simpson Travel provided, both during the booking process and also locally in Kalkan. The villa & hotel both looked amazing in the photographs but our high expectations were exceeded! We will definitely be using Simpson Travel again for future holidays.

Fabulous service. Very reliable and personal. Accommodation to a v high standard. Have been with Simpsons twice to Kalkan , Turkey and travelling to Crete next week !

Have used Simpson Travel twice for villa holidays in Greece. They are fabulous, from start to finish they look after you... not just take your money then forget about you. Simpson Travel take all the stress away so you can just really enjoy your holiday ✈️ 🏖🌊🍹