1/5 Jennifer L. 5 months ago on Google
Horrible
Checkin
experience,
rooms
a
total
cat
fish,
in
horrible
condition.
Staff
below
standard.
The
first
staff
member
who
we
encountered
was
beyond
rude.
We
walked
in
and
she
acted
like
we
were
the
biggest
intruder
and
inconvenience
to
her
life.
We
asked
if
we
can
check
in
early,
she
said
no,
it’s
3pm.
We
asked
if
we
can
store
our
luggage
then
she
unwillingly
proceeded
to
go
to
a
room
and
asked
me
to
just
drop
it
myself
with
no
tags.
This
“luggage
room”
(really
just
a
supply
room)
was
number
locked
(I
saw
the
#
as
she
punched,
won’t
disclose
here
but
it’s
easy)
we
found
it
to
be
extremely
unsafe
so
we
opt
to
not
store
and
just
waited
in
the
“co-work”
area.
After
a
few
mins
we
were
quick
to
discover
that
8
out
of
the
10
people
in
this
area
were
actually
just
employees
at
Selena
and
they
kicked
actual
hotel
guests
out
of
this
area
so
they
can
do
“meetings”…the
rude
lady
at
the
beginning
then
came
to
her
“boss”
next
to
us,
acting
all
nice,
so
we
knew
she
has
it
in
her
to
be
nice,
just
not
to
guests.
We
finally
checked
in
with
the
one
employee
who
was
nice,
got
put
to
our
room
and
wow,
it
looks
horrible.
The
room
had
no
lamp
shade,
1
hanger,
shower
that
barely
worked
and
wall
paint
that
are
so
beat
up
that
it
should
have
been
taken
cared
of
months
ago.
The
room
also
smelled
horrible.
When
we
are
in
the
hallway,
empty
glasses
everywhere,
hallway
with
left
over
house
keeping
dirty
sheets
not
picked
up.
Honestly,
the
management
of
this
place
is
a
joke.
It
feels
more
like
a
bunch
of
tech
start
up
folks
trying
to
run
a
hotel.
Seeing
how
many
employees
who
just
sit
there
on
their
computer
vs
the
lack
of
actual
service
staff,
they
are
really
doing
the
hotel
a
disservice.
Just
do
the
basics
of
running
a
hotel
and
they
will
get
further
than
trying
to
run
it
to
the
ground.