Roast & Ground image

Roast & Ground

Cafe Catering food and drink supplies Coffee wholesaler Wholesaler Coffee machine supplier Coffee vending machine Tea and coffee merchant Office equipment supplier Office supply wholesaler

One of the Hidden Gem - Catering food and drink supplies in London


Address

Showroom Ground Floor, 4 Chiswell St, London EC1Y 4UP, United Kingdom

Website

www.roastandground.co.uk

Contact

+44 20 8397 8676

Rating on Google Maps

5.00 (21 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8:30 am to 5:30 pm
  • Tuesday: 8:30 am to 5:30 pm
  • Wednesday: 8:30 am to 5:30 pm
  • Thursday: 8:30 am to 5:30 pm
  • Friday: 8:30 am to 5:30 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (16) coffee (14) Roast (9) Ground (9) Great (7) customer (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mark P. 3 years ago on Google
    Great customer service! The team at Roast and Ground are extremely friendly and accommodating, with all orders carried out in a timely and efficient manner. Fantastic Coffee!!
    1 person found this review helpful 👍

  • 5/5 Adrienn G. 7 months ago on Google
    Cat always gives us the most helpful customer service ever. There is nothing what she can’t able to sort. Always friendly and kind. Thank you all of your help! Adrienn from D&B
    1 person found this review helpful 👍

  • 5/5 Vivian C. 2 years ago on Google
    I have been very impressed with the excellent service provided by R&G. Everyone is polite and helpful when advising on coffee machines and beans. I have tasted many different coffee brands but their ones are second to none. I love how smooth their coffee is and will certainly keep ordering from them. Delivery is very fast, too. Well done!

  • 5/5 Emily M. 2 years ago on Google
    I would highly recommend Roast and Ground! They're been amazing from the start of the process to setting up to now. We've had our machine for a year and it's so easy to use and their own coffee has had amazing feedback from all of the office. The whole team are so friendly and helpful also. Thank you!

  • 5/5 Velichko G. 2 years ago on Google
    Great reliable service received by R&G. We have been using this company for full two years and all I can say is that I would certainly recommend them to anyone due to them being very professional, polite, customer focused and delivering great customer service to their new and existing clients. All in all 5* and keep the great work guys!

  • 5/5 Bee B. 3 years ago on Google
    Roast & Ground have provided nothing but the highest standard of service for our company. They are extremely accommodating to our very specific needs and no request is too much of an ask. If we ever experience any breakdown's or faults with our machines, an engineer is usually on site the same day to resolve the issue. The coffee beans/blends are very popular with our staff and gives you a real "pick me up" - which is what we all need first thing in the morning! Overall a 5* review is deserved.

  • 5/5 Caitlin E. 2 years ago on Google
    Great service! Really on the ball and quick to respond whenever I make an order or if there are any issues. They have the engineers come out so quickly if there is ever a problem with the machine and the delivery is so quick!

  • 5/5 Esther J. 2 years ago on Google
    Great tasting coffee, delivered promptly, without any problems, and follow up made it feel like personal service. Thank you guys - enjoying the coffee... friends and family enjoying it too!

  • 5/5 Vanessa C. 2 years ago on Google
    The team at Roast & Ground are true experts in their field. From machine selection, to coffee choice, to on-going support, they offer a 5* service.

  • 5/5 Vishal B. 1 year ago on Google
    The coffee from Roast & Ground is great. The people are friendly along with the service over the phone and online process are top marks. I use the 9-to-5 coffee beans and this is one of my all time favourites, whether it's in a semi-automatic machine or my Aeropress. I highly recommend trying them out, they have all different blends and roasts. Cheers team, Vish.

  • 5/5 Davina C. 1 year ago on Google
    We've had Roast & Ground as our office coffee supplier since 2013 and they have always delivered great service. The Rex Royal machines they supply are very good quality, and provide a lovely bean to cup coffee. Both staff and clients enjoy the variety of drinks the machine makes. The head office staff and the engineers are always happy to help and continue to provide first class customer service.

  • 5/5 Lesley W. 1 year ago on Google
    We use R&G for all our office refreshment needs and they always provide excellent service - prompt, friendly and helpful.

  • 5/5 Tim T. 1 year ago on Google
    Great Customer Service from Cat Seery at the Roast and Ground Team. Assisted with my enquiry quickly and efficiently. A very Customer focused individual, Thank You Cat

  • 5/5 Kit A. 4 months ago on Google
    Cat was a last-minute lifesaver with delivery! Great customer service for great coffee :)

  • 5/5 Wendy P. 3 months ago on Google New
    Really happy with the service and quality of the coffee from Roast and Ground. Cat Seery is our contact there and she is very friendly and approachable and nothing is too much trouble for her to ensure our order is correct and delivered on time. I would highly recommend them as a company.

  • 5/5 Liam M. 4 months ago on Google
    Great customer service from Roast & Ground, especially Cat who manages to turn my orders around in record time. She also has such patience with my many questions!


Similar Wholesalers nearby

Last updated:
()