3/5 Felipe G. 3 years ago on Google
I
want
to
give
a
five
star
review
for
this
shop,
as
it
usually
is
very
welcoming
and
they
have
very
nice
treats
and
doggy
items.
I
had
my
puppy
groomed
here
and
it
was
done
very
well,
I
give
props
to
the
groomers.
Usually
the
staff
is
very
friendly
and
I
enjoy
coming
there.
But
I
have
to
admit
that
I
could
not
give
them
5
stars.
I
had
a
really
stressing
experience
when
I
took
my
dog
in
for
a
groom
the
second
time
and
was
given
a
price
I
didn't
understand.
The
situation
turned
very
bitter
over
something
that
just
needed
a
little
explanation.
I
think
I
was
partly
to
blame
for
the
mistake
but
it
was
also
the
shops
fault
for
not
being
clear
about
the
pricing
and
allowing
time
for
an
explanation,
especially
as
I
am
recent
costumer
and
not
very
familiar
with
their
cost
scheme.
I
went
back
to
try
and
apologize,
but
it
didn't
work.
I
was
told
how
poor
and
disrespectful
I
am
as
a
customer.
And
just
so
you
know,
they
filled
the
appointment
very
quickly.
I
really
felt
bad
how
I
was
treated.
In
the
end
my
son
and
I
were
treated
with
anger
(I
even
got
a
text
message
full
of
insult).
Make
sure
you
know
the
pricing
and
pay
in
advance
for
grooming,
to
avoid
the
sad
situation
like
mine.
Looking
through
the
reviews
I
can
see
the
staff
behave
sadly
once
and
while.
I
hope
it
doesn't
happen
to
you.
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