Burberry image

Burberry

Clothing store Womens clothing store Cosmetics store Fashion accessories store Shoe store Mens clothing store Childrens clothing store Perfume store Sunglasses store Leather goods store

One of the Most Reviewed Womens clothing stores in Westminster


Address

121 Regent St., London W1B 4HT, United Kingdom

Website

uk.burberry.com

Contact

+44 20 7806 8904

Rating on Google Maps

4.40 (1.2K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: 12 to 6 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (33) Burberry (27) experience (14) Street (9) staff (9) friendly (9) brand (8) time (8) products (8) helpful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Beatrice M. 1 year ago on Google
    A luxory English brand that has a long tradition. If you like to feel British, you have to wear Burberry items. I do, because I like their bags, raincoats, jumpers, T-shirts, scarves. I bought lots of items for me, my husband and my son, because there's a youth design, too, but I was unsuccessful with my daughter because this style is too classic for her. For me, Burberry forever!
    6 people found this review helpful 👍

  • 5/5 Yuvi G. 9 months ago on Google
    Standing proud on the illustrious Regent Street is Burberry, a beacon of British luxury that epitomises sophistication and refinement. A splendid embodiment of the brand’s heritage, this flagship store offers an immersive journey through the storied history of Burberry, interlacing tradition with modernity in a sublime symphony of style and elegance. Upon entering, one is greeted by the striking architecture that effortlessly marries the building’s historical grandeur with contemporary design elements. Spanning several floors, the store showcases Burberry’s exquisite range of garments, accessories, and fragrances, each item meticulously crafted to bear the hallmark of the brand’s uncompromising quality and timeless design. The staff members, akin to guardians of the Burberry legacy, are exceptionally well-versed in the brand’s offerings, providing an unparalleled level of customer service. Their astute style advice and willingness to assist in finding the perfect piece are invaluable, turning a simple shopping trip into an indulgent, personalised experience. However, Burberry on Regent Street is more than a store – it’s an interactive experience that pays homage to Burberry’s commitment to innovation and creativity. From the digital rain showers that grace the store’s immense video walls to the exclusive collections, the store encapsulates the very ethos of the brand - a testament to timeless elegance, yet forever pushing boundaries. In essence, Burberry on Regent Street is an homage to the brand’s storied past whilst signalling its unwavering commitment to the future of fashion. For those who appreciate the finer things in life, a visit is not just recommended; it is an absolute necessity, a homage to the beauty of British luxury fashion.
    3 people found this review helpful 👍

  • 5/5 kaiqing c. 1 year ago on Google
    Amazing service at the store for my purchase. Thank you so much to Jai for going out of his way to make my experience a memorable one. Lovely and unforgettable 😍
    2 people found this review helpful 👍

  • 5/5 Megan S. 2 years ago on Google
    What can I say? This was my first time in a Burberry store, which happens not only be a London location, but a Flagship store. My experience was amazing. From the side door staff member that politely made sure we found the front entrance, to the salutations received when entering and exiting. I knew what items I wanted before my visit, but Giovanni made sure I was given a complete and thoughtful experience. He was very thorough and careful in explaining the items that were put to the side for purchase, and about the different Burberry collections throughout the store during our tour. There are so many other small, but significant, interactions to list. This store is somewhere I would definitely return to during another trip to London.
    1 person found this review helpful 👍

  • 5/5 Cindy H. 1 year ago on Google
    the store is STUNNING and the sales associate I worked with was so friendly and patient!! he helped me the scarf I wanted and waited until I was actually confident in my purchase. He also talked to me a little about the history of the flagship store which was super good to know :)
    1 person found this review helpful 👍

  • 5/5 C L. 2 years ago on Google
    Me and my family had an amazing experience at Burberry Regent Street with our salesperson Lara :-) We were in the VIP Lounge, and Lara was very accommodating, knowledgeable, and would help us with absolutely anything. We were treated with some champagne and chocolates which made us feel incredibly welcomed. We were in the store for several hours trying on different clothes and accessories. Lara was very attentive and would get us any products we wanted to see or try. She knew what sort of items I would like and brought them to us. She also gave me advice on how clothing should fit around the shoulders and waist, which was very helpful for me. She took us for a walk around the shop to show us the different departments, and the store is incredible! It is massive and beautifully decorated. We left the store with our items and they were beautifully packaged, wrapped in light green paper inside a box. The experience was perfect from the second we entered the store, right to when we left :-) Thank you Lara, will definitely visit again next time I am in London.
    1 person found this review helpful 👍

  • 5/5 Mahmoud E. 7 months ago on Google
    I have been to several Burberry stores around the globe but this one by far is the most worthy one visiting with its historical building and great service from Antonio , me and my family had a great time shopping and learning about the history of this building .
    1 person found this review helpful 👍

  • 5/5 Madison Van D. 5 months ago on Google
    I rarely write reviews but I had such an exceptional experience that I just have to share! I was excited to visit the Burberry flagship for the first time on a recent trip to London and take a look at the new Knight bags (I'd been eyeing one since they first came out). I ended up having the most wonderful time! My SA, Corentin, was so kind and friendly. He gave me a tour of the store, showing me all the new collections, and of course we spent a lot of time talking about the bags! His help was invaluable as I looked at the different options and ultimately chose a bag that I am beyond thrilled with! I highly recommend Corentin and this beautiful flagship location. I wish every shopping experience were this fun! I can't wait to come back next time I'm in town.
    1 person found this review helpful 👍

  • 5/5 John P. 1 year ago on Google
    What a great store me and my partner have been twice this year and we were well looked after . We were even given champagne as we were buying. Would highly recommend 💯

  • 5/5 Lucas P. 4 months ago on Google
    Lovely shop with fashion clothes ! Recommand it also staff is very friendly

  • 5/5 Freddy M. 5 months ago on Google
    I recently had the opportunity to visit the Burberry store on Bond Street, and I was very impressed. The store is beautifully designed and features a wide range of Burberry products, from clothing and accessories to homeware and beauty. The staff at the Burberry store on Bond Street is very friendly and helpful. They are knowledgeable about the products and are happy to help you find what you're looking for. The prices at Burberry are high, but the quality of the products is excellent. If you're looking for a luxury shopping experience, I highly recommend visiting the Burberry store on Bond Street. I personally love the trench coats and suit blazers Here are some of the things that make the Burberry store on Bond Street so special: * The store is beautifully designed and features a wide range of Burberry products. * The staff is friendly, helpful, and knowledgeable. * The quality of the products is excellent. If you're looking for a luxury shopping experience, I highly recommend visiting the Burberry store on Bond Street. You won't be disappointed. However, it is important to note that Burberry has been criticized for its high prices and its use of fur in some of its products. If you are concerned about these issues, you may want to consider shopping at other places

  • 5/5 Cindy B. 5 months ago on Google
    Clean, bright and organized showroom with excellent customer service.

  • 5/5 Kylie T. 1 year ago on Google
    My favourite brand that I love since 1996. The staffs were friendly and helpful - a young polite gentleman asked if I have been served while I was waiting for bill payment. Love the quality as I always buy new scarfs from Burberry. The Chinese lady who served me - she is the best! I was very impressed with her patience. I lost her card but will come back again when I visit London again next time. Regal decor in the shop!

  • 5/5 Anne Marie F. 1 year ago on Google
    Absolutely wonderful experience. No pressure selling Knowledgeable staff,both polite and extremely helpful. We we're delighted to have been served by Robart.A complete gentleman. As well as finding us exactly what we wanted,he shared his extensive knowledge/history of the store.This added to the whole experience. We shared our love of the beautiful decor and his passion was so evident. All completed with champagne refreshments. Please extend our gratitude and give him a shout out.

  • 5/5 Rory B. 1 year ago on Google
    An incredible experience with Burberry. I visited the Regent street store to have a dinner suit altered I bought prior to the pandemic. Rasa the tailor was friendly, knowledgeable and extremely helpful as my suit alteration wasn’t straight forward but she made it seem like nothing was too much of a bother. I then liaised with Diana the store manager about future fittings and appointments and she emailed me immediately with my appointment times and information. Again Diana was professional, friendly and extremely helpful. I can’t thank the Burberry team enough for my first class treatment at the store.

  • 4/5 Harry W. 1 year ago on Google
    I’ve been to this store a few times over the past year and I’m always so impressed by the level of patience and guidance provided to you by staff. Fantastic customer service. It’s just a shame that the quality of the products themselves seems to have suffered over the past couple of years. I recently had a quality issue with a brand new tote bag and, whilst staff were more than happy to provide an exchange, I feel I should mention just how quickly the E-canvas material deteriorated over just a few weeks use.

  • 5/5 Hugo C. 2 years ago on Google
    Main store of Burberry in London, it’s located in a former theater hence the volume. Since restrictions have been lifted, a sales associated takes care of you on a 1-1 basis and goes through the store with you. Stunning store and very friendly staff !


Call +44 20 7806 8904 Open on Google Maps

Amenities


  • Payments
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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