Rawlings Opticians & Hearing Care image

Rawlings Opticians & Hearing Care

Eye care center Optician Optometrist Audiologist Hearing aid store Hearing aid repair service

One of the Top rateds in Hedge End


Address

10, St John's Centre, Hedge End, Southampton SO30 4QU, United Kingdom

Website

rawlingsopticians.co.uk

Contact

+44 1489 784346

Rating on Google Maps

4.90 (225 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 4 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: Rawlings (18) glasses (11) professional (9) Hedge (8) friendly (8) Simon (8) service (7) branch (7) opticians (7) years (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michael G. 2 years ago on Google
    I have always found Rawlings staff very helpful and very professional. The technology they use is state of the art this is very reassuring when being examined. Recently when I needed advice on an eye condition I was given an appointment at short notice. The problem was quickly diagnosed and treatment recommended.
    1 person found this review helpful 👍

  • 5/5 Darren S. 1 year ago on Google
    I am recommending Rawlings Opticians to anyone that needs an optician, their service is second to none, personal and professional throughout. Debbie in particular has managed to teach my 12 year old daughter and 11 year old son to wear contact lenses with just 1 session of teaching, very happy customer
    1 person found this review helpful 👍

  • 5/5 Philippa M. 1 year ago on Google
    Rawlings in Hedge End are always very welcoming and professional at booked appointments. If I've ever had an unexpected problem with lenses, glasses or lens solution they've been extremely helpful. PM 19/12/2022

  • 5/5 Judy D. 11 months ago on Google
    A really good experience, staff very friendly and efficient. Had a thorough check up and there was no pressure to buy new glasses.

  • 5/5 Kate C. 1 year ago on Google
    I have been with Rawlings Opticians all my life - starting with them at the Alton branch when I was just 7, but having moved to the Bursledon in my late 20s, I discovered the Hedge End branch and have been with them ever since. Really friendly and helpful team - always have been ... No need to look for anywhere else. More than happy to recommend.

  • 5/5 Wendy R. 1 year ago on Google
    I always receive a warm welcome from the team at Rawlings in Hedge End and have every confidence in them as they are very knowledgeable and helpful and I have always been delighted with my new spectacles. Many thanks Rawlings and you get 10 out of 10 for customer service!

  • 5/5 Chantel Le C. 1 year ago on Google
    Best opticians in the UK by far. Very precise prescriptions, they genuinely care about getting you the right glasses and contacts. I’ve gone in when I think my sight from certain angles is a little fuzzy and they’ve managed to make the most tiny adjustments for me to see perfectly. They are also just super lovely people. Kate, Simon and Janet in particular. CLC 20/05/23

  • 5/5 Clare P. 11 months ago on Google
    Simon is a brilliant Ophthalmologist who the whole family have been going to for years. The receptionist at Hedge End is also very friendly and kind. Very thorough and trustworthy.

  • 5/5 Daniel W. 1 year ago on Google
    Visited Rawlings recently after booking in to try an independent opticians rather than my usual. Booking: Booked in online and found the system self explanatory and really easy to use. I was also appreciative of the emails alerts reminding me of my appointment. Visit: Rawlings was easy to locate with parking close by. The receptionist was very friendly and welcoming. The optician was informative providing information/reasoning about the examinations/tests being performed. Even though the price for the examination is more than I would normally pay, it definitely felt like I was getting my moneys worth. Area for Improvement: The practice felt a little tired in terms of decor i.e. Chairs/Carpet. One of the chairs I went to sit in felt a little unstable. I would definitely recommend Rawlings as it will now become my preferred opticians.

  • 5/5 chris o. 1 year ago on Google
    Very quick to get an appointment, pleasant exam and discussion on options. The two pairs of glasses ordered came in under a week. Overall super service. Thanks Chris O

  • 5/5 Keith B. 1 year ago on Google
    Visited 27th Oct 2022 Very professional, nothing is too much trouble. Demonstrated effect prescription glasses before making a purchase decision. Comprehensive price breakdown of order showing both cost of glasses and professional charges so customer can see how the cost is calculated.

  • 5/5 Valerie W. 1 year ago on Google
    I cannot fault Rawlings as they are always friendly and polite. You never feel rushed no matter how busy they are. Highly recommend to anyone that wants a great service. VPW visited 09/08/22

  • 5/5 Sharon G. 1 year ago on Google
    I was examined by Kate Malam, who listened, understood, was courteous and thorough. After my exam She asked if I wanted to look at the range of glasses on offer rather than expect me to want to. Good aftercare when choosing glasses, not rushed or pushed to purchase. staff were friendly and considerate when both choosing and collecting glasses. SG 31.12.2022

  • 5/5 Kevin L. 2 years ago on Google
    Rawlings provide a very professional, polite and personal service. It is east to book appointments, they offer a very comprehensive care plan and communicate well. Certainly the best local optician if you require a private expert consultation to give full understanding and confidence.

  • 5/5 carolyne w. 1 year ago on Google
    A totally brilliant practice - have used Rawlings services for a number of years and actually live out of the area, but still choose to attend all of my appointment with the Hedge End branch. All of the staff are fantastic and Simon the Optician is simply the best - very caring and professional.

  • 5/5 James W. 1 year ago on Google
    As a family we have used Rawlings opticians for a number of years. They have always been exceptionally helpful and reliable and staff are very friendly at the Hedge End branch. Happy to continue using for our children and for us in the years ahead.

  • 5/5 Elyssa S. 1 year ago on Google
    I visited here on the 15th October and had a great experience. Simon has been my optician for years and always takes the time to explain what he’s doing and what things mean. The receptionist was also very kind and helpful, so thank you! ~ES

  • 5/5 Catherine M. 2 years ago on Google
    I have had two check up appointments after having cataract surgery. Each time I have received excellent treatment both from the reception and opticians. All the procedures were explained and my questions were answered clearly and reassuringly.

  • 5/5 Adelle S. 1 year ago on Google
    I woke with a swollen eye and couldn’t get an appointment with my regular opticians or their other branches. Rawlings in Stockbridge helped me get an appointment at their Hedge End branch. Michael carried out a very professional triage of my case and Simon was very thorough and referred me to Southampton eye casualty. I was very thankful and Simon continued to follow up progress. I thoroughly recommend Rawlings. Thank you, I’ll be joining Stockbridge soon.

  • 5/5 Margaret S. 2 years ago on Google
    I have seen the same optician here for over 25 years! No quick turn over of staff as you find in the big chains. Always professional and friendly. Just recently visited due to an eye emergency and again treated at the local opticians, rather than a costly and scary trip to the eye hospital. Thank you to Rawlings for their excellent service

  • 5/5 Chantel Le C. 1 year ago on Google
    I’ve been going to Rawlings for almost 20 years. My family started going there when my brother had to have an eye test and was referred to the eye hospital. The eye doctor said that the test carried out at Rawlings was incredibly accurate and one of the best he’d seen. I’ve actually moved away now so don’t have a local branch but will travel to go back for appointments because I know that the test will be done properly. They really care about the details. My eye sight with my glasses on is very sharp, probably better than most who don’t need glasses. I usually see Simon at the Hedge End branch. He’s very thorough and makes sure you get the exact prescription. Cannot recommend enough. I’ve accompanied friends to appointments at Specsavers and other large chains and the testing just isn’t as thorough. CLL 18/6/22

  • 5/5 Christopher F. 1 year ago on Google
    Following an bi-annual eye test, my prescription had changed slightly, optometrist Simon Cabell did and excellent job as always, followed by a fitting for a new pair of specs. Again excellent service from knowledgeable assistants with modern up-to-date equipment and knowledge. A week later and a few £'s lighter I am delighted to say things are much clearer for reading and computer work.


Call +44 1489 784346 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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