This is a large and well maintained place for the whole family. My son has been going to their famous swimming pool with waves since he was 3 years old, as it is very friendly for young kids. The gymnasium is very large and multiple companies offer their activities there, so there are many options throughout the week of classes and fun for kids and grownups. The weights room has fairly new equipment and in decent good conditions. Honestly the staff doesn't seem happy most of the time, although I am always treated with respect and have no personal complaints, just question their care for staff.

This is specifically about the pool. I go swimming with my toddler. There is plenty space to change and one half of the pool is very shallow so good for children who want to run about in the water. You are not allowed any deeper than adult waist height if you can't swim - this includes if you are an adult who can swim holding a child - so it is a useless pool for teaching your child to swim in any meaningful way. The shallow part is too shallow to stand and hold your child, so you have to stoop which is very uncomfortable. The elephant slide has been removed and the second pool is now out of bounds. If you want a fun splash about it's nice. If you want to teach your child to swim, then it's a bit rubbish.

Great gym. Fair price. Administratively complex to get signed up, even for a one day drop in. Not sure why, the whole process is "necessary" before they can charge you the 12 quid daily rate. Which is a management failure that the front desk staff and the customer must compensate for. Nice gym though.

Staff have always been cool in my experience. The cafe has always been way too expensive but that’s owned independentlY. The reason I dropped 2 stars is because the pool is closed off after 3pm. When kids come out school at 3:30. I used to take my girls here after school during hot days to cool off for a couple of hours but now you can’t do that. Only weekends or if I took them outta school for a day which isn’t happening. It’s just a shame. Maybe look into an opening like Tuesday and Thursday open to public swim until 6pm. Balance it for everyone. There’s money to be made both ways and kids need to cool off. Please guys Thanks

Amazing place for families. They have a swemming pool with slides , and it looks like a water park😉The perfect place for birthday parties and go carting. Gim and coffee shop with soft play area for your kids.I think it is a nice place combining a lot of things to do.

Just had a visit here, I booked online for 4 people last week, walked straight in showed time got in the pool within 10 minutes of arriving, wonderful polite and friendly staff! The pool temperature is absolutely amazing! It's so warm compared to other pools I have visited! The 1 hour at a time slots are very strictly enforced so make sure you arrive at least 15 mins before your swim slot, the elephant slide is currently unavailable, and I did not see the wave machine in use I highly recommend this place

Has to be my worse visit today, someone pushed my son in the playroom. Tried to find the guardian but couldn’t. Went to the reception a young guy on the braids told me this ( “tsk” then said calm man we don’t deal with this”) i understand that the reception don’t deal with this and we have to look after our own kids but. I was looking for the guardian of the kid so they can deal with them. I just wanted to check if reception can get a hold of the guardian but then this young guy on the braids did “tsk”. It was dealt by the manager afterwards. I want to put 1 star because of the rude “tsk” of the young guy at the reception. Sad that i worked in the leisure and fitness industry and I have never done this type of attitude when i started at the reception, then suddenly this young guy did this. Would not recommend it unless this young guy knows how to respect the customers. 5 star to the manager for dealing with it. The time was in between 12-2pm on 10/24/22.

Since Covid, the services of this Centre has plummeted. I used to be able to bring my children swimming after school during the week before 6pm, now the last swim session they have for kids/families during the week is 3-4pm. This was the one place locally you could take your children to for an after school activity and that has been taken away from local families. It is poor decision making on the part of whoever made this decision. You used to be able to swim alongside those who were having swimming lessons in separate lanes. It's almost impossible to book a weekend session last minute and kids cannot swim until after 12.45 on a Saturday. It is ridiculous that we can no longer access the services they are offering swiftly, but instead have to pre-plan to the minute and according to when the centre make family swim slots available and sometimes this is not always suitable when you have children. Very poor managing of the centre in my view and this needs to be reviewed.

We were here two weeks ago when a young boy was upside down in a rubber ring, right in front of the lifeguard who was paying zero attention. Thankfully 4 adults noticed and rushed to him to bring him up. When this was pointed out to the lifeguard, he just shrugged his shoulders and was more interested in the bags that were getting wet by the wave machine!

friendly staff, a well laid out carpark, great food in the cafe, a fun pool. nice sauna, I can't fault it compared to tooting leisure centre with its cockroaches...

The elephant slide may be gone, but the wave machine is back! Wey hey! Horrific app to book, but that is common. Don't forget to put in your car registration plate after the gates for parking. On my last visit I was given a band to indicate how long our session was. So it looks like sessions are slightly longer now perhaps 1 hour whereas before they were 45 minutes.

1) Even if you have premium membership you can't get to the swimming pool because you have to book each time and It's impossible to "catch" tickets to book because it's overcrowded. 2) The swimming pool is very DIRTY! First day we came my son found earring at the bottom it was there for many days/months because it was rusrty and the coach (lifeguard) wasn't even surprised when we gave it to him, nor said thank you or sorry for inconvenience. Next time I found scrunchy in the water. 3) I was charged 5 pounds because of computer mistake. Now I can't book further bookings for swimming. Annoying, frustrating not nice at all. Phone and email is hopeless to contact. Maneger never answered me neither by phone nor by email. They just don't care about customers. Ps. There is one nice guy at reception, don't remember his name unfortunately, but he's a star. So Latchmere leisure you've got 1 star from me.

Been going here for over 20 years and monday I took my kids everything was broken... the elephant slide was taken away and the wave machine was broken. One lifeguard looked about 14 and was half a sleep sitting there. Everything was dirty too.. how was staff letting visitors wall around in dirty shoes around the pool area? Not even a blue plastic shoe cover in sight.. I will defo won't b going back.. its a shame really I have so many good memories of this place.

Latchmere Leisure Centre is my local gym and they're excellent, the staff is always kind and communicative, and makes me feel like a welcome regular. Great for swimming of gyming, and with excellent rates for students.

There is a special activity for summer holidays, with a large bouncy castle, face painting and good music. We are so impressed with the lady who runs this activity. She is so focused on the chikdren, on safety, while doing superb and ultra fast face painting to the little ones! To be honest, we had only planned to pop in once, but my two kids loved it sooo much we are coming here almost every day it is open. A huge thank you and loads o of admiration to the face painting lady!!

Changing rooms are really dirty, people don’t take shower before going in the pool, lanes are really narrow. Basically if you are a serious swimmer that needs proper training and practice find an alternative.

I’ve been here twice with kids and friends, the pool is great. My kids love the new play area, the beach approach is great for my baby niece and my preschoolers love the wave machine. Changing rooms - not big enough for the numbers of people coming and going, and anyone sensitive to noise will get a sensory overload because of the hair dryers. I was desperate to leave. Group change locked for the holidays and not enough family changing rooms. Apparently the buggy park is upstairs- this is too far for harassed parents. The cafe is upstairs, initially it looks pleasant, is big and overlooks the pool. It has a softplay which the kids loved.They are very strict about no outside food and where you can and can’t leave your buggy. I’m fine with sticking to rules but the woman working there was incredibly uptight and unfriendly, and service was quite slow. I think i’d rather just be charged for softplay and left alone

Had to drive to this leisure centre as my local one is that bad I'm never returning. Parking was a breeze with lots of signs about towing etc. We were reminded by staff to check in the rego upon arrival. Rooms were warm, but large changing rooms for families can be at a pinch to get. Lots of lockers, but byo padlock. We could fit a three person family in the locker ok. Water was warm and there is a sauna in the corner. This is more family oriented, so be warned. Olympic hopefuls don't bother. I used to crack 5 mile / 8km a session, eight times a week. This is not a pool for that kind of effort. Great for kids and young families. Disappointing to see people leave waste behind in the change rooms. Stay classy people. Leave it the way you find it.

The pool is great for a family fun. Great space for every ages and changing rooms are clean. There also some waves at different time which are a great fun

The pool is good for children, with a gently sloping floor and lots of water spouts and fountains. The waves came on twice during our hour session, which was fun. The changing rooms were a bit tired out, but it's a council pool with high turn over so not too surprised. Overall good experience with friendly staff. Will definitely return.

Been going here weekly for pulnamory rehab it's got a pool gym cafe soft play area for kids and is a safe place for all in the comunity

Cute small soft play. I wouldn’t go o if I wasn’t local. Suitable really for kids up to 3 Cafe quite expensive and opens at 12. Only food bought there can be eaten there.

They don't have the slide anymore hasn't been there for a long time. The waters temp varies sometimes its warmer than others..they have bought the wave machine back at every 45 minute intervals or half am hour I'm not sure as I don't watch the clock..kids love it there though. Book online still.

Some of the swimming female teachers a very rude there no were we coming back there. We miss the old staff a few years ago was very nice, but now only female rude teachers that have no patience.

We have been here previously and it was great but sadly not the case today. Firstly the family pool was freezing, so cold that we couldn’t last the hour swim time and had to leave the pool after 40 minutes. Secondly the wave machine was broken. Obviously these things happen but we weren’t informed at the time of making the booking online nor on arrival at the pool. We only discovered this when halfway through the swim we asked. There are plenty of pools much closer to home we could have gone to, but specifically travel to this one for the waves. My older son has ASD, and unexpected (and disappointing) events are incredibly difficult for him to process/understand, so a huge meltdown followed. Something that we could have easily managed and avoided had someone had the brain to inform us that the machine was broken. Lastly, on leaving we politely asked when they expected it to be fixed and the answer was a blunt “dunno”. Zero apology etc. Unkind and we were left with an upset 7 year old and very unimpressed.

Waiting in the queue with small kids and finnaly asked about booking. But ,then Lady came to ask something and young guy with the black hair just left us. Pool is nice but managment need to work with those young people how to do better customer experience.