Hicat image

Hicat

Pet store Pet supply store Furniture maker

👍👍 A unique and thoroughly excellent product which is beautifully crafted. The ordering process was easy and straightforward, delivery was timely and my Fatcat 4 arrived safely packaged. All 4 cats thoroughly enjoy climbing up and down, as well as curling up inside and on top. It’s worth every penny an... People often mention service, product, great, Hicat, cats, love,


Address

Studio 2, Alaska Buildings, 61 Grange Rd, London SE1 3BB, United Kingdom

Website

www.hicat.co.uk

Contact

+44 20 7232 2700

Rating on Google Maps

4.70 (24 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 4 pm
  • Tuesday: 10 am to 4 pm
  • Wednesday: 10 am to 4 pm
  • Thursday: 10 am to 4 pm
  • Friday: 10 am to 4 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: service (9) product (7) great (7) Hicat (7) cats (6) love (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Teresa M. 5 years ago on Google
    A unique and thoroughly excellent product which is beautifully crafted. The ordering process was easy and straightforward, delivery was timely and my Fatcat 4 arrived safely packaged. All 4 cats thoroughly enjoy climbing up and down, as well as curling up inside and on top. It’s worth every penny and has saved my velvet curtains from being destroyed! We’re totally delighted, thank you Mark. From Cassius and the gang! Just taken delivery of a stand pipe for my gang. As before, excellent craftsmanship, great service and first class product, thank you. Now looking forward to the launch of the Cat Wall!
    2 people found this review helpful 👍

  • 5/5 Majo López G. 5 years ago on Google
    My Cat Loves it! I bought my product it in 2015, it's beautifully made and durable. Every person that visits me and see it just fall in love it. If you are cat lover, and want to give them the best of the best, then definitively you need one. During the buying process, the person that helped was very patient, provided different designs and options until I found the exact thing I needed.
    2 people found this review helpful 👍

  • 5/5 memphis81 5 years ago on Google
    We purchased a Fatcat4 and a Polecat last year and we (and our kitty!) are delighted with both...could not be happier. The quality of the work is exceptional and there is great attention to detail, using beautiful, durable materials. And the customer service could not be any friendlier or more helpful! In fact we are so happy with our purchase we are now designing custom Hicat shelving to use as a kitty highway. Hicat products are worth every penny!
    1 person found this review helpful 👍

  • 5/5 Ace 5 years ago on Google
    Great product and great service. I have bought several Hicat products over the past few years. My latest is a custom made wall supported TomCat. The service from Hicat was excellent, helping me with the design and making sure it arrived safely. My three cats just love it - as a scratching post; for running up and down from floor to ceiling both inside and outside the tower; for gazing out of the nearby window from a hidey hole; or for a quiet snooze. We added this to our floor standing FatCat and a Scraaatch post because we have found the Hicat products to be far superior in quality, in value for money and in cat enjoyment to the similar items found in on-line shops and pet stores. When we have our occasional litters of kittens it is such fun to see them discovering climbing for the first time.
    1 person found this review helpful 👍

  • 5/5 Keith M. 5 years ago on Google
    Over the years I have bought a Polecat with darts 🎯 , a couple of shelves, a Fatcat, a wall affixed scratcher, a half sized freestanding Fatcat, another Polecat, then a polecat platform! The only cat furniture fit for my Mimi, my flat looks great with it, the quality is high, it is durable, and the customer service was excellent. When I had a unique problem I was assisted greatly. Great company, great products.
    1 person found this review helpful 👍

  • 5/5 Paul R. 2 years ago on Google
    Purchased a floor-to-ceiling polecat. Perfect fit, excellent workmanship and great customer service. And more importantly, the cat loved it from day 1. And still does!

  • 5/5 Deborah H. 2 years ago on Google
    What a find! Simply and beautifully designed to look gorgeous in your home, and exactly what a cat needs to fulfill their natural instinct to climb, scratch, and play hidey-seek. Guests love it as much as I do. Charlie has the pole-cat and a Tom-cat is on the way. Mark is so good to work with, communication and service are top-notch. Thank you Mark. UPDATE: Tom-cat arrived and is installed - Charlie is in kitty heaven!

  • 5/5 Itai B. 3 years ago on Google
    I purchased two Polecat units from Hicat, and couldn't be happier. My two cats are not typically avid climbers, but they love reaching the higher shelves that are accessible by climbing the pole, especially if they could grab some snacks there :) The units are sturdy, look great, and the customer service is one of the best I had. Mark spent a lot of time with me customizing the units, and really showed interest in getting me the best product for my needs. Thank you Mark!

  • 5/5 L N. 5 years ago on Google
    So worth buying such a well made, design and thought out product. We have had our bespoke Fatcat for over 2 years now and I have to say that it is as good as the day it arrived. Plus our cats still love it too and are up and down it all day long. We’ve also purchased the Hicat scratching poles which again are so well made and the most pleasing design on the market.

  • 5/5 Marianna A. 4 years ago on Google
    Fantastic product and service... out cats absolutely love the FATCAT and Slim Pole, tree houses don’t even come close to be compared with those, honestly climbing as movement is just an absolute must for indoor cats. Service was professional, responsive, the delivery arrangements and follow up just truly show the dedication to perfection. Worth every penny! And your furry set of paws deserves it!


Call +44 20 7232 2700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Pet supply stores nearby

Last updated:
()