1/5 esmeralda g. 1 year ago on Google
UPDATE:
Thank
you
to
the
owner
I
believe
for
apologizing
on
behalf
of
Christian
whom
apparently
was
the
manager.
I
didn't
have
a
good
experience
at
all
and
still
won't
be
going
back;
at
least
not
any
time
soon.
Christian
was
very
confrontational
and
demeaning
and
I
don't
think
I'd
be
able
to
hold
myself
back
this
time
around
with
his
behavior.
Again
thank
you
for
the
apology,
sincere
or
not.
Young
white
Male
named
Cristian
maybe
in
his
mid
30s
wearing
a
green
bay
packers
hat
was
escorting
us
out
and
claimed
that
even
if
I
have
a
a
service
dog
I
had
to
go
outside.
My
husband
responded
he
needed
to
see
all
tvs
and
in
response
the
white
male
responded
that
"MAYBR
NEXT
TIME
DON'T
BRING
YOUR
DOG".
This
comment
was
completely
unnecessary,
rude
and
very
unprofessional.
I've
worked
in
the
service
industry
and
in
the
years
of
experience
I
have,
I
would
NEVER
speak
to
a
client
the
way
he
spoke
to
us.
I
told
him
its
federally
illegal
for
restaurants
to
not
allow
service
animals
in
food
places
and
he
mentioned
that
per
the
health
department
dogs
weren't
allowed.
He
then
got
confrontational
with
me
and
I
started
shaking
because
of
the
way
he
was
speaking
to
me
(speaking
down
at
that
point)
he
told
me
he
didn't
like
the
way
I
was
speaking
to
him
and
then
asked
me
what
services
does
my
service
animal
provide.
I
didn't
sit
there
and
disclose
to
him
all
the
services
she
provides
but
I
told
told
him
enough.
I
could
feel
my
vision
blurring
and
i
was
shaking
excessively.
Then,
he
stated
he
was
allowed
to
ask
3
questions
(it's
2
actually)
which
he
didn't
even
know
and
I
corrected
him.
Question
1
is
this
a
service
dog?
He
didn't
ask
that
AT
ALL.
Question
2
what
tasks
does
the
service
dog
perform?
I
answered
him.
He
was
very
confrontational
and
in
my
face.
I
pulled
out
Fridas
service
animal
badge
since
I
couldn't
find
her
vest
this
morning.
He
then
stopped
questioning
and
allowed
us
to
sit
next
to
the
door.
I
could
see
he
felt
pretty
dumb
thinking
he
knew
the
law.
This
man
has
no
type
of
compassion
or
customer
service.
How
do
you
talk
to
people
the
way
you
did?
I
wasn't
going
to
write
a
review
or
report
this
place
to
the
ADA
but
he
didn't
even
apologize. He
passed
by
our
table
numerous
times
and
even
approached
a
group
of
guys
we
were
chatting
with
on
our
way
out,
and
still
didn't
apologize.
It
took
me
an
hour
to
calm
down
at
which
point
I
was
crying
heavily.
Christian
seems
like
a
cool
person
but
I
guess
he
took
it
out
on
me
and
my
service
dog.
Never
coming
here
again
and
I'm
reporting
this
to
the
agencies
responsible.
My
husband
grabbed
a
drink
and
food
for
himself
but
I
couldn't
get
myself
to
eat.
Please
educate
your
staff
throughly
on
this
kind
of
stuff.
Also
we
didn't
even
see
any
signs
posted
stating
no
dogs
allowed.
Wouldn't
matter
since
my
dog
is
a
service
animal.
0
stars.
This
does
not
reflect
the
server
who
brought
us
the
food
or
drink.
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