1/5 Craig M. 5 months ago on Google
This
is
going
to
come
off
as
a
rant,
but
I
encourage
you
to
look
at
my
other
reviews
-
most
are
positive.
The
problems
started
upon
arrival
-
we
had
to
wait
almost
45
minutes
for
a
table
despite
several
open
tables
the
entire
time.
I
think
it
was
a
staffing
issue,
which
I
understand.
But
it
was
frustrating.
This,
in
isolation,
would
have
been
no
big
deal
-
it
happens.
We
were
seated
around
7:50
or
just
after.
Our
waitress
seemed
friendly
and
responsive
(I
later
figured
out
she
was
one
of
the
bartenders
-
seems
like
an
odd
section
for
a
bartender
to
serve
since
it's
as
far
from
the
bar
as
possible,
but
whatever.
That
may
have
been
part
of
the
upcoming
problems.)
We
got
our
drinks
reasonably
quickly
and
put
in
an
order
for
the
giant
pretzel
(they
were
out
of
the
regular
ones).
It
took
probably
25
minutes
for
the
pretzel
to
arrive.
While
waiting,
maybe
after
10
minutes,
we
ordered.
Several
items
were
unavailable
-
one
beer,
2
sides,
and
one
entree.
Our
food
didn't
arrive
until
close
to
8:30
or
just
after
-
nearly
40
minutes
after
being
seated.
They
delivered
my
food
to
the
wrong
table,
at
which
point
the
patron
there
happily
started
eating
the
wrong
meal.
A
different
server
came
by,
was
apologetic,
and
explained
the
situation
and
offered
me
a
beer.
Since
I
was
drinking
an
entire
stein,
I
declined,
because
I
didn't
need
or
want
more
beer,
but
I
thanked
her.
She
assured
me
the
kitchen
was
working
on
it
ASAP.
Everyone
in
my
party
finished
eating
(and
they
didn't
eat
very
quickly)
before
my
replacement
food
arrived
with
a
muttered
"sorry".
It
was
probably
close
to
9:30
now
-
about
an
hour
and
45
minutes
after
we
were
seated.
My
food
was
also
incorrect
-
they
had
put
the
wrong
side
on
my
order
(checking
the
receipt
showed
the
correct
side
had
been
ordered).
It
was
crazy
how
long
it
took
to
get
my
order
from
the
kitchen,
and
the
order
being
incorrect
was
insult
to
injury.
I
didn't
even
bother
to
mention
it,
because
at
this
point
I
just
wanted
to
choke
down
my
food
and
get
out
of
there
with
my
family,
who,
as
I
said,
were
all
finished
and
bored.
It
took
forever
to
get
our
receipt
and
pay
-
probably
because
our
waitress
was
a
bartender
and
was
eating
behind
the
bar
instead
of
coming
to
our
table.
I
think
I
saw
her
3
times
in
the
almost
2
hours
we
were
there.
We
had
to
ask
numerous
other
people
for
help
throughout
this
process,
even
for
just
refills
and
stuff.
Our
waitress
never
even
discussed
the
issue
that
had
arisen
with
our
table
and
the
food
-
I'm
not
sure
she
even
knew
it
had
happened.
When
the
check
arrived,
nothing
was
taken
off.
I
kind
of
expected
SOME
kind
of
accommodation
given
the
disaster
that
had
happened,
but
nobody
went
an
extra
inch
for
us
on
this
proactively.
We
did
NOT
ask
for
an
accommodation,
so
perhaps
that's
on
us,
but
given
the
situation,
I
thought
it
was
pretty
evident
they
should
have
done
something.
At
the
end,
we
just
wanted
to
get
out
of
there.
The
food
that
was
correct
was
good,
although
the
portions
were
small
for
the
prices.
The
schnitzel
photos
I
see
on
other
reviews
look
about
twice
the
size
of
one
we
got.
The
bratwurst,
while
on
the
long
side,
was
the
skinniest
I'd
ever
seen.
But
the
food
was
largely
excellent.
Not
a
great
value,
but
quality.
It
was
a
very
disappointing
experience.
When
a
family
of
4
go
out
and
spend
over
$160
on
dinner,
you
expect
better.
It
was
my
first,
and
quite
possibly
my
last
time
here.
I'm
including
a
photo
of
the
bathroom
-
I
couldn't
believe
how
trashed
it
was.
It
sums
up
the
night
for
us
nicely.
With
just
a
little
more
care
and
attention
to
detail,
this
could
have
been
a
fine
experience.
Probably
not
5
stars
because
of
the
value
issue,
but
certainly
4.
Instead,
it
was
pretty
much
a
disaster.
My
family
got
home
after
10pm,
and
we
had
no
intention
of
spending
almost
3
hours
on
dinner.
Edit:
I
appreciate
the
comments
from
the
restaurant,
and
acknowledge
that
this
may
have
been
a
"hangover"
from
Octoberfest
the
day
before.
I'll
probably
try
again.
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