1/5 Autumn M. 1 year ago on Google
The
service
here
is
beyond
ridiculous.
I
attended
a
party
here
which
consisted
of
18
people.
I
have
never
experienced
this
type
of
low
quality
service
from
anywhere.
First
off
they
couldn’t
seat
us
until
1:30
regardless
of
the
table
being
set
up
already.
They
claim
they
have
a
2
hour
maximum
period
to
enjoy
the
tea
party.
Well,
let
me
tell
you
none
of
this
experience
was
enjoyable.
After
waiting
around
45
minutes
I
had
to
order
something
because
I
was
starving.
I
ordered
a
salad
that
came
with
fruit
on
it.
The
chicken
was
OVERLY
salted
and
just
overall
very
boring
considering
the
price.
Secondly,
none
of
our
pre-set
food
was
served.
They
forgot
about
it,
and
all
of
us
were
sitting
there
wondering
where
it
was.
Not
one
waiter
or
waitress
stopped
by
to
check
on
us,
asking
if
we
need
anything.
It
comes
around
to
2:30
and
they
proceed
to
tell
us
that
if
we
go
overtime
it
will
be
an
extra
$50!
What
happened
to
the
2
hour
time
limit.
When
we
addressed
the
situation
they
said
it
was
their
mistake
and
would
not
be
charged.
Well
they
lied
because
upon
checking
the
bank
statement
there
was
an
extra
$50
charge.
Finally
the
food
came
out
and
it
was
average.
Still
no
service
asking
if
we
were
okay,
If
we
needed
anything.
Not
even
to
have
water
refilled!
Clearly
these
people
are
not
trained
properly
nor
have
the
proper
customer
service
skills.
When
we
had
to
cut
the
cake
they
didn’t
clear
any
tables,
offer
any
new
setting,
nor
offer
a
knife,
it
was
utterly
ridiculous.
Lastly,
the
chef
was
sitting
outside
smoking
and
complaining.
That
was
not
okay
and
so
unprofessional.
After
going
back
and
fourth
with
the
managers
who
were
extremely
rude,
they
deemed
us
not
fit
for
any
type
of
accommodation.
Overall,
do
not
come
here!
There
are
so
many
other
professionally
ran
places
in
seal
beach.
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