I was mid workout with my close friend when I was approached by the manager of the gym who accused us of being a personal trainer and demanded $20 every time we come in on top of our membership that we already pay for every month and claims we need insurance to workout together. Me and my friend who are both serving police officers just enjoy to workout together and get our workout in but seems like the gym doesn’t like when you workout with your friend. IF YOU ARE LOOKING TO WORKOUT WITH A FRIEND STAY AWAY FROM THIS PLACE. Manager is extremely rude and had a hard time comprehending that I’m just working out with my friend.

My one star is for customer service, not the facility itself. I called the gym to inquire about boxing classes. Naturally, I would want to try the class to see if I like it before signing up for a month. I was informed by the general manager(he said), that the fee for a drop in class I was interested in is $40. It is on a high side, so I said I'd be willing to pay the rate and if I don't like it, I'll lose my money. But if I like it, I would sign up for the monthly classes but I would like the $40 be a part of my monthly dues starting the day of my trial class. Makes sense? Not to him. He absolutely refused to credit those $40 towards the monthly fee. Now, would this move make a big difference for gym? I doubt it. But it would be a smart way to get me through the door. And he wouldn't even lose those $40 in the end. I could've become a loyal client, I love boxing, but I'm particular about the trainers. Now he lost the sale. I'll keep looking elsewhere.

Manager is really rude. Would not recommend.

This gym is not worth paying for. Its very expensive and you have to deal with the rude lady in the front whose supposedly the manager!!! Worst experience ever.

the most rude staff with a beautiful smile and the gym itself is beautiful I would visit if it were not disrespectful, rude, incomprehensible staff

One of the worst experiences of customer service you'l ever have. The so called 'manager,' who was obviously deprived of male attention for years, will refuse you admission inside the club if you forget your card. And the last push was one of the owners who started an argument with me because of $20.. despite the fact that I used to spend over $500 a month on food in that gym. So do yourself a favor - go to Matchpoint instead. Save yourself the hassle. Or planet fitness if the finances are singing romances.

1) Overpriced 2)gym stinks 3) terrible service , manager is so rude . List goes on ...

Nataliya very disrespectful person

Wow! I came once and I feel so skinny.... Please note: I did not work out. I just used the bathroom. But the gym looked good.

Probably the best gym in Brooklyn. Its a little expensive but it has the benefits. Since its a little expensive there are less people, which makes you not wait for any machine. You have any questions about anything, the staff and trainers got your back. Everyone there is nice, very welcoming people. The gym has everything you need for working out. The is also boxing, with the ring in the middle of the gym. There is yoga. I think kickboxing as well. Would definitely recommend this gym. Worth the money for sure.

The gym on Google maps says it's open but I get here and the gym is closed. False Advertising 😞👎🏾. Got there at 830am and still for 45min and gym never opened😡

Really great to know this place. Aboss is a great fitness trainer and leader. Glad to find good people here. Overall recommended!

This gym has been closed for about a full month for repairs. The owners have not communicated any clear timeline for reopening or how they will reimburse the paying customers who have been without service for a month. As of today they are still closed and have not communicated any updates for several weeks. Terrible.

AMAZING!!! This is truely a great gym. All the machines are exactly what I need for my targeted weight loss. The employees are very helpful and pleasant. Its an overall great experience. They have all the amenities you need. Sauna, Juice Bar work out equipment even personal trainers. What else can anyone need. This was the best decision I made to join this gym.

Bad place . Rude peopw

I rarely write reviews but this is a great gym full of friendly people! Good variety of equipment... It's pretty social so it's easy to make going to the gym a habit, but I like exercising alone

overpriced, rude staff, rude cheap management one example no water fountains in this gym you have to buy overpriced bottled water. The only reason this place is still in business is because there are no other gyms in this area. Someone else PLEASE open a gym nearby!!!!!!!!!

I've had my membership for about four months now and wanted to share my appreciation for this gym! Every time I have visited it has been clean and orderly, and the equipment is in good shape. I visit in the mornings and there is hardly ever a crowd, let alone a wait for the machines. The staff are excellent as well; every interaction I've had has been pleasant and helpful. Many thanks to them for keeping the gym a positive experience!

Best sport club in Brooklyn. When I was there I never saw so many new models of fitness machines anywhere else. Also it's not expensive and owners keep very clean and neat. I can defiantly say it's a professional place and it one of those places that anyone will fill comfortable

Too pricey for what they offer 👎🏼

Good gym just not good if you like to listen to your own headphones because they always blast their own music. Don’t try to use headphones here you will go deaf.

Been going here since it opened. It’s a decent gym. Not the cleanest. But it’s convenient and not super expensive.

Before I signed up for this gym in early January of this year, I had a membership for 20+ years at the gym on Sheepshead Bay (Bally, then 24/7 fitness). There are certainly many good things about this gym and a few minor cons. The equipment here seems very good, and mostly in very good shape and working order. Many machines look and feel new and well maintained. There is plenty of dumbells, bars and various accessories for cable workout machines, and they are usually well organized on the racks. There is a good mix of stationary bikes, ellipticals, treadmills and stair-master machines. And there are multiple rooms for various classes, but when not in session, could be used for stretching, etc. The locker room is medium sized and is fairly clean. The best thing for me about this gym, is that I live within a 10 mins walk from it, which by contrast with my previous gym, which was 15-20 mins drive, is great! Now for the cons: Some of the lockers in the locker room seem to be consistently broken and no one is fixing them. Quite a few treadmills (about a third) are consistently out of working order (though other cardio machines all work). One also wishes there were just a couple of more benches in the free weights section of the gym. There is NOT a single water fountain! What kind of gym has no water fountain?? :) One has to come prepared with a lot of water, whether in multiple standard plastic bottles or with a gallon. All in all, despite the lack of water fountain and some other minor issues, I am very happy to have signed up for this gym, especially considering how (finally!) close it is from my home! Whereas in the last 5 years or so, I was averaging going to the gym once a week, because driving to Sheepshead Bay and looking for parking was a real deterrent, I am so far going 3-4 days weekly to this gym and I plan to maintain this pace for the foreseeable future.

Great gym! Staff eh

The guy named Abbos, has been awesome to me. Their trainers are exceptional, the overall vibe is great and I have had nothing but good experiences. I definitely recommend them to my friends and family. Hands down, best choice I’ve made training at NYC fitness club. VERY friendly team who make me actually want to go train. I look forward to walking through the doors and always feel amazing when I leave.

it’s one of the best gyms in the area. although the price might scare you it does have its reasons and benefits like their sauna room and their showers. and keep in mind they have a lot of equipment so you won’t have to pause between workouts just so the other person could be done using the machine or weights. overall it’s worth the price

Very clean, not very crowded, has every machine I could ask for, and a steam room to top it off.

It’s a real fighting club gym with classes and all . Also for the ones that just want to train with weights are just cardio … there is plenty of machines around . Great staff ! Great place !!

Great gym, I love the new management and staff, very helpful and professional always help when needed, very informed about their job and are always crystal clear with pricing, and don't add anything extra. Would recommend if you live in the area, very inclusive and have a variety of activities for all ages.

The cleanest gym I've ever seen! Nice people, well maintained place, positive vibes!!

Great gym, lots of machines and weights, many different classes, and a nice steam room. Come check it out.

Amazing! This gym is very huge! I love equipment, machines, boxing area, steam room and stuff this place!!! Also this gym is very clean Very good price for me. I love it!

Nice

Amazing gym, with amazing equipment. The staff is friendly and the manager is fair and understanding. Gym is well maintained.

That is a great place for working out!

Great gym, clean, plenty of equipments, free weights and punching bags. Great staff as well

👍

👍

Clean place with great equipment and classes

best gym in my area for fighting enthusiasts

I love this gym I recommend it 10/10 it has great customer service and is a good quite place

Love this gym. Everyone friendly. Cleaners always wiping down machines and equipment. Couldn't ask for better.

The gym is really good but can’t wait until they open the Muay Thai classes again 😔

working parents can't make the kids classes so i had to get personal training for my son to get boxing lessons. While it wasn't the most economical, i must say money well spent. Alex the trainer was fantastic with him and my son can't wait to return. His progression was great to watch in the 9 weeks he went. Wish it was more affordable and not 2x a week, but we will return next summer for sure! Gym is clean and staff is friendly - smells like any other gym - i have no complaints :)

Such a spacious gym to workout in!! Love the place, especially classes for women!!!

Beautiful facility and always very clean. I always get a great workout out of this gym. I have gotten big and made a lot of new friends at this gym.

Plenty of free space, clean, good selection of fitness equipment, friendly staff.

Good gym. Clean and well maintained equipment. Good value. Friendly staff. Just wish they had cardio machines on the first floor as the stairs are too steep for some patrons.

Cheap not crowded convenience

updated review: I was previously upset at the lack of communication during the second closure from October - December. The staff reached out with sincere apologies, and I understand how hard it can be to stay afloat during a pandemic. Since the issue is rectified, I'll give my actual opinion on this gym. It's great. Hands down, a functional small business that I don't feel bad giving my money to. The weight area has plenty of equipment, which is not something you'll find at a more commercial gym. If you box, there's a bunch of bags hanging out in their own little section. Additionally, there's a cardio area upstairs and a nice stretching/dance studio with infinity mirrors where you can check yourself out. The gym is well stocked with wipes and sanitizer. To get into the gym, you book a 90 minute session on the Mindbody app. Sessions are always available. I never have an issue booking a time slot whether it's 12pm or 7pm. Like I said before, staff are very friendly and accommodating. Shout out to Abboz in particular!

Most of the treadmills do not work for several months and management seems to be in no rush to fix it.

Bad place

One of the few places where you can find a trainer like Abbos who not just knows his stuff but pushes you to be and do better as you improve in your fitness journey.

Best gym, they got everything, weights, matts and punching bags, if you wanna be in good shape you have go there. Doesn’t matter if you never did sport they can guide you, make training program and they got trainers over there who can teach you specially Abbos hes the best, thank you guys for your business

NYC Fitness club is one of the best gyms I've been to in NY. The facility is clean and well maintained. They are constantly updating the equipment and adding new machines. The best part of my experience their was the staff, they were all super helpfull and friendly. Definitely recommend this place if you're looking for a good gym!!

Great people, great gym love going there

Damir helped me set up my account, and oh boy he's a patient one. I'm new to all this membership stuff, so he was very patient and caring. The gym is a very warming environment makes me really feel like home.

The first day is free. great place and the best service!

Perfect place Special is boss , can nice to talk and explain and show. Resolve all issues!!! I was happy visiting this place

Amazing gym, staff is very good at their job and it’s very clean. Doesn’t get too busy, during “rush hour” and a great experience for people of all ages. They offer classes for children, like boxing, kickboxing etc. and parents who pay for those classes can get 50% off membership which is a great deal for parents and children so they don’t leave their kids alone. All in all if I could give 10 stars I would.

Still have a but of a Stomach

The best gym!

Best gym in the neighborhood

I go to this fitness club for almost a year now and I love it! There are verity of sport clubs especially nyc fitness club has best fighting coaches and #1 kickboxing club in whole New York City!

Good

I would love to join

Best place for workouts! 😊 enjoy

WOW! Out of all the gyms, this is literally the best gym I’ve been to. It’s very huge has two floors, never too packed or have to wait for a machine and everything is very clean and neat. I always feel very comfortable here, everyone is very kind and it’s for sure worth signing up for

My favorite gym , I love spinning class here

Very good gym! Recommend!

Loce you

Look good ..

excellent service by owner

I not like this place anymore this is personel I thank you tonight

The worst maintained gym there is. The ceiling is leaking air, so it constantly blows cold air in the winter and it is freezing. Equipment is constantly broken, manager does not even bother to fix it or replace. And it is really old. It seems, manager simply collects really expensive fees and does nothing otherwise. The worst club in Brooklyn

Great gym, very professional trainers like Abbos

Great place, friendly staff, reasonable prices.

Definitely avoid peak hours, otherwise you’d perhaps find it hard to find benches for free weights. People are generally polite. Bring your own water or buy some at front desk. No water fountains.

Hello. There are four exercises bikes on the second floor. Only one them works properly. This is can be very annoying when there is somebody on the one that works properly. It would much appreciate if the others can be fixed. Thank you.

I love to train here because it’s clean and there are new exercise equipments I also really like the steam room in the women's locker room , it’s amazing 🥰

Its not a bad gym, cleanly, and some of the staff is friendly. I live in the neighborhood and loved the accessibility to this gym. However, its been about a year or more since I've been there. The reason I haven't gone back were issues not worth my time and money. 1.) The infrastructure itself was weak from leaving the facilities vulnerable to the weather and temperature changes. There was a bad storm about 2 years ago and they were closed for several months with very limited communication. They eventually opened back up and extended memberships for the time lost, but even with that I experienced some not so great service by the front desk at times. 2.) There is no consistency, I am a morning lifter and there were plenty of times I and other members lost out on time because their openers were late. At times having to turn back home. Really frustrating considering i work in the city and im on a schedule 3.) It's more of a personal preference, but I'd like to see new free weight and machine equipment in there. I would consider going back even with current equipment, but has the service changed in the sense of facilities employees being punctual and considerate of the members time? If yes, then you have a possible sale here.