Franklin Square Pharmacy is by far the best pharmacy I’ve ever used. The pharmacist are extremely knowledgeable and personable. The entire staff is top notch I have never had a bad experience in the 8 years I have been a customer, unlike name brand pharmacy’s there is always someone ready to assist you at all times. They are the best by far!

They had a unbelievable price on their web site on Cetaphil for approx. $6.58 for a 20 oz. jar so I purchased six. Approx. 2 days later they canceled my order saying their out of stock. I looked on their web site and found 16 oz. jars for approx. $17.50 I called up the store and spoke to Grant I believe. He stated he was out of stock. So I said send me the 16 oz. jars for the same price. He said no. I'm not a lawyer but have years of law enforcement under my belt and it smells like bait and switch. Thanks for nothing Franklin Square Pharmacy!!!

Apparently Grant from Franklin Square Pharmacy is unable to deal with his customers. He has zero patience and is unable to properly listen to what his customers are saying. Then blames them later on if something goes awry. I advise him to just quit and find an occupation that makes him less defensive. Like maybe in China somewhere. I didn't really get a chance to fully do business with the pharmacy because of Grant. Maybe they should consider firing him. It definitely couldn't hurt.

I ordered 3 clean n clear they take my money in cancel my order. Whoever the pharmacy guy was very rude and disrespectful. He was yelling and screaming all over the phone.he wasn’t helpful at all I would never spend a dime with you guys again.

They are great! When you call you get a real person to speak with. When you have a question and want to speak to a pharmacist he is there in seconds, The chain store pharmacies you get a 2 minute sales pitch before you get to press a key to direct your call. They are efficient, knowledgeable, and courteous. Keep up the great work! Phil B

Been going here for over a a year and a half now and this place is the best. Everyone is so helpful from the pharmacists to the cashiers to the ladies answering the phones. Their prices are more than fair for those paying out of pocket (I am not exaggerating when i say my quote for a prescription from CVS compared to here was 3x the price). I will never go back to the big name pharmacies, this place makes it easy to want to support local business!

Franlin Square Pharmacy was a life saver during these horrible times. They had essential products in stock and responded quickly to my text in order which was ready extremely fast. Curbside pick up was a delight and flawless execution. The staff is always extremely friendly, knowledgeable, courteous and treats you like family. I guess this is what you can expect from a local family owned business!

I had a problem with the store because somthing was marked wrong and since I purchased those items and it was wrong, the owner reached out and corrected it. I wont hold it against them since they carry so much product on the site. I've changed my mind and my review 5 stars for this place. I would order from again simply because the guy was genuinely nice about my experience and understood what I was saying. Excellent service and thank you!

The place is clean. The prices are good. And seema is awesome. She’s really friendly. She works quick and shes very thorough. Sometimes there’s a bit of a wait. It she’s worth it.

🗽This pharmacy is the best!!! My Mama A is 90 yrs. old; they deliver all of her prescriptions on time from Franklin Square to Merrick, (CVS in Merrick does not hold a candle to them); I want her to utilize ordering there food products as well. Whenever I place a call I’m not placed on hold, a human being actually answers the phone & their pharmacists are super! I highly recommend them; as a teacher, I give them an A+/100%! Thank you Franklin Square Pharmacy!

I recently had an unpleasant encounter over the phone with two employees of Franklin Pharmacy. After receiving a bill for my deceased father . I called to inquire for the breakdown of the bill that was due . I did have issues with the bill but that was the least of my concerns. My father was their loyal customer for at least ten years . When I informed the pharmacy in my conversations that he had passed away. There was not a single word of condolences expressed even though I was told they were aware who he was and that he was a long time customer of theirs . It’s sad when a business loses their human touch.

Very nice staff !!! they always have what you need!! the large chain stores make you feel like just a number and are always out of stock and delayed filling rx love coming here

Paul and Anthony are very kind and always help get the meds I desperately need. Wonderful store and staff

Very professional and courteous pharmacist and employees. Great store with some of everything