I called looking for an inspection cover for an older touring model bike. The man that answered asked after I gave him the part number "what is that" I told him again and he said that doesn't exist. I asked if I was speaking to the Parts department and he immediately started SCREAMING at me via phone call saying "IM THE OWNER AND IVE BEEN WORKING WITH BIKES 30 YEARS I KNOW EVERY PART ON A HARLEY AND THAT DOESNT EXIST" after screaming for a while more he hung up on me. An inspection cover is on bikes that don't have self adjusting chain tensioners. That way you could INSPECT the chain tensioner without removing the whole primary. If your OWNER screams at customers and knows this little about bikes then you don't care about Harleys or customer service. You treated me like garbage and I hope you lose business.

Mike has got to be one of best people as far as the sale of ANYTHING goes. I bought a low rider S from him in 2016, only to get hit by a 17 year old texting and driving 3 months later and have it totaled. Long story short I thought I'd never own my dream bike again as they are rare and price driven due to being a special model and last Dyna. Eastern Harley got one in used on a trade in and Immediately drove there and expressed my interest in getting back on my old bike again. Mike worked with me to go over and redo all the parts on the bike to make it exactly like it was when it was totalled (bars, lights, brake lines, forward controls etc). Insanely fair priced and absolutely accommodating. Thank you for making it possible to be back on the bike of my dreams again. These guys shoot straight from the hip, no gimmicks no bs. Most competitive prices and quality work on the island.

I just stopped into this place to see it as I was passing by. Good amount of used bikes outside for sale. Newer models inside. Inside looks like it's 1970s style. I don't mean it was purposefully done. I mean it hasn't been changed since the 70s. Doesn't matter though. The owner was the nicest guy. Loves to talk. His Golden retriever was just kinds lying around. Cool friendly dog. His son was also knowledgeable. He seemed to be busy getting things done but still took time out to say hello and shoot the poop for a bit. Thinking I might take a ride out this spring and see what leftovers they have. Just because they were so personable.

I was recently looking to buy another Harley and decided to give this dealership a second shot after my first bad experience with them about a year prior. I went inside and was greeted by the owner and his dog. I inquired about a couple of bikes that I saw on their website which caught my attention. The owner explained both bikes had been sold long ago. I asked why would the listings on their site still be be there long after they were sold. His voice got very loud and he went off saying how he doesn't have time to update a website as he has more important things to do like trying to run a business. I explained, calmly, that neglecting to update the website makes potential customers lose time and gas driving to his dealership hoping to find something that's not even there. He kept a high tone of voice, so I immediately left. I ended up purchasing a Harley that same day at another dealership.

Great place. Bought my first Iron 883 here months ago. Everything was taken care of. Had an issue with ignition switch and it was taken care of as soon as possible. On a side note it can take time to get parts in, but everyone is upfront about that. Great place with a great staff.👍

Picked up a leftover 2020 Street Glide Special - Great people to work with ! Stan answered all questions & Mike was a pleasure to deal with. Worked out a great deal and no pressure what so ever. Will be visiting them for all my accessories - Thanks again !

Great Family run business! Purchasing a Harley was very easy and the entire team was extremely accommodating. I recommend them to anyone looking for a new Motorcycle and will definitely be going back for my next one. #LifeTimeCustomer

I love this place!! Family owned and operated. When I walk in Mike will always go out of his way to say hello to my family. When I purchased my 2018 Softail Slim, Mike couldn't have made it any easier for me. My wife doesn't ride and she even felt good about the deal. He isn't pushy at all trying to make the sale and the prices on parts and labor is the best I have ever seen!! My bike is completely custom and they have done all the work. When people ask who did the work and say Eastern Harley, I always get the same reaction (WOW, I'm surprised Harley does that kind of custom work) I have never had to wait weeks to get my bike back and their work is very clean!! Mike will always have my business!!!

Mike and his Father very nice to me every time I go there. I had gotten a great price on a new bike from a dealer down south i called Suffolk Harley and they wouldn't come close then i called Mike at eastern Harley and he matched the price and there were no hidden surprises. Every time I go there Mike's very polite and is also very knowledgeable. Id reccomend this dealer to anyone looking for a motorcycle. Thanks Mike.

Went with my friend to buy his second wild hog from eastern harley. They have cool dogs for you to pet while you wait.

Stopped on for some parts. Great selection of new bikes

Old family owned dealership I believe the owners name is Stan a little grumpy his son manages the place nice guy not a very clean dealership. Stock is very limited.

Phenomenal dealership. Mike was amazing to work with and made my motorcycle purchase as easy and pleasant as possible. He was extremely accommodating, very responsive and answered all of my many questions throughout the process, and worked with me to make sure my bike fit me (I'm a very short rider so had to make quite a few adjustments), and that I was completely satisfied. Can't say enough great things about this dealership. Highly highly recommend.

They may not be the friendliest but they definitely I believe do good work. And at the end of the day, that's the main reason why you went there..

Awesome place. Great people