Specsavers Opticians and Audiologists - Long Eaton image

Specsavers Opticians and Audiologists - Long Eaton

Eye care center Optician Sunglasses store Optometrist Audiologist Hearing aid store

😐 Disappointed by the sales pitch and lack of environmental responsibility. It was cheaper to throw away perfectly serviceable glass and buy exactly the same ones again than have the lenses changed on my old ones. Buy one get one free is a marketing scam. I've got the qualifications to understand how... People often mention staff, service, helpful, appointment, Eaton, friendly,


Address

4-6 High St., Long Eaton, Nottingham NG10 1LN, United Kingdom

Website

www.specsavers.co.uk

Contact

+44 115 946 0450

Rating on Google Maps

4.40 (441 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: (Christmas Eve), 9 am to 4 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: staff (11) service (10) helpful (10) appointment (6) Eaton (6) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Barney c. 2 years ago on Google
    Disappointed by the sales pitch and lack of environmental responsibility. It was cheaper to throw away perfectly serviceable glass and buy exactly the same ones again than have the lenses changed on my old ones. Buy one get one free is a marketing scam. I've got the qualifications to understand how this works. The staff were lovely and service great. They were only following orders.
    1 person found this review helpful 👍

  • 2/5 David w. 1 year ago on Google
    Good service until after you pay. Waited 15 mins after the appointment should have started. A steady stream of new customers entered after us and served first. When speaking to staff they even said we are running behind because of all new customers. Shame as great service when ordering glasses, but not enjoyable having 2 young children board waiting even though we had an appointment and arrived early

  • 5/5 John-Paul S. 9 months ago on Google
    My uncle is from Long Eaton and had cataracts. We came here a few months ago and saw Shen (one of the opticians). He has been amazingly helpful from getting my uncle booked in to have his cataract removed, follow up eye examinations, liaise with the hospital, and getting his new prescription sorted. All of the staff here have been friendly, professional, courteous, helpful, and supportive. The whole experience has been spot on, I can't even nit pick anything. Thank you Long Eaton Specsavers for time and efforts helping my uncle through a difficult time.

  • 2/5 Rebecca N. 10 months ago on Google
    Never had a problem with this store until recently. About a month ago the store rang to cancel my daughters appointment half an hour before when she was already on her way. But then when I was trying to get my son there for his appointment & were 10 minutes late we were told not to bother coming even though then we were only around the corner. The lady on the phone was very helpful but the opticians themselves were not. I have since reorganised an appointment at a Specsavers nearer to home & have tried 6 times to ring Long Eaton to cancel the appointment (as requested) but nobody is answering.

  • 1/5 Jane W. 6 months ago on Google
    Certainly wasn't impressed that my daughter was left in tears after ringing Specsavers Long Eaton on the advice of her GP to book in to have an eye examination by an Optician. The receptionist scoffed at my daughter in a patronising manner telling her they do not do that!! Strange, I thought Opticians were all about eye health?!! Perhaps patronising, humiliating and upsetting a young woman in need of support was far more of a power trip agenda for your receptionist today! Shameful behaviour. Disgusted but not totally surprised. We all have busy jobs and we all have days we don't feel like putting on our best customer happy faces, but when in a role working with people in vulnerable situations if you can't put your personal issues aside then you shouldn't be in this kind of role!

  • 5/5 Caron H. 9 months ago on Google
    I ordered 2 pairs of glasses recently ready for a holiday. From the optican I saw who was very thorough to the help in store choosing the right glasses that suited me and the guys in the lab for getting them both ready for my holiday I am more than happy with the service. Always great overall service.

  • 5/5 Dawn H. 7 months ago on Google
    Visited August 2023 and The Receptionist was very helpful friendly. The Optician who did my eye test was very helpful and kind and explained the outcome. The staff at specsavers are all friendly and welcoming. Keep it up all of you...and Thank you

  • 5/5 Kerry B. 4 months ago on Google
    Excellent service from Abdur today when I attended for a eye test re-check. He was friendly, carried out a thorough assessment and listened to my concerns. Thank you.

  • 5/5 Alex R. 5 months ago on Google
    The service me and my son recieved today was outstanding. He was very upset about having his eye check due to hospital experiences. The woman doing the pre-checks was not only training a trainee she took the time and patience to reassure my son, she was so caring and patience I couldn’t asked for a better service. She even showed my son her having it done, found stickers and put notes for the optician for his eye sight. Thank you Long Eaton Specsavers you have not overcome my son’s fears, you help a mother trying to get her son eyes checked so he can have further assessments for his education needs. 😍Thank you! Especially to the woman who took the time to care even with a busy reception area.

  • 5/5 Pushbike P. 4 months ago on Google
    Excellent service. Appointment requested at 10.30 and offered a slot for 11.30 same morning. Very friendly and helpful staff. No problem too much trouble. Top Marks. Kind Regards. Paul Wilcox.

  • 5/5 David H. 1 year ago on Google
    I had a hearing review with Amit. He replaced the ear contact and made it a perfect fit and almost invisible. Amit also loaded an app onto my phone that allows me to adjust the volume, if needed, and check the power levels in the batteries. What a great guy, a credit to Specsavers. I am well impressed. David H.

  • 5/5 john w. 1 year ago on Google
    Extremely thorough eye examination, full explanation was given at each stage of the process, I've had 2 new pairs of glasses for 3 weeks now and I absolutely love the look and fit, special mention for Zain who did everything in a very professional way.

  • 5/5 Phil W. 1 year ago on Google
    Went late back in September for a check and clear out of my ears due to usual, but due to wax deeper down had to return in early October for round 2, all of which was talked through every step of the way cannot fault how l was treated and welcomes by the staff

  • 5/5 Dominic H. 1 year ago on Google
    Great communication from your staff. Advice with style. chose frames that I would never have considered but now I'm love

  • 5/5 Edward W. 1 year ago on Google
    Very efficient, pleasant and helpful staff. Well worth a visit, good selection of frames, etc.

  • 4/5 Jean-Cycled 1 year ago on Google
    Service was OK, staff friendly and helpful but most seemed more interested in returning to their group conversation in the corner of the shop.....

  • 3/5 Mrinal K. 1 year ago on Google
    Okay, optometrist are good and knowledgeable but the ladies in the showroom not very helpful. Won't go to this store again.

  • 5/5 Cazasauras R. 1 year ago on Google
    Lovely, helpful staff, always a good experience when I have to go in.

  • 5/5 Dyllis J. 1 year ago on Google
    Lovely lady did mine and my husbands hearing tests. Explained everything clearly and was very thorough. Would highly recommend.

  • 5/5 Simon M. 1 year ago on Google
    Just purchased some glasses and prescription sunglasses . I dealt with the front of house staff to begin with and then dealt with the store manager . Excellent service ! Thank you specsavers long Eaton Simon murdock


Call +44 115 946 0450 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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