First stop in they seemed not as rude as the others but then told me come back with the paperwork and it'll probably help with the value. Well I come back and they're just being ridiculously rude instantly ready to argue and not listen to what you have to say when you're just talking about stuff having a normal conversation and they don't know how to tell if designer is real or not. Which is hilarious because it was a authenticated bag then the owner lied straight through his teeth about what he offered me originally then lowered it 500$. Worst customer service experience by far

I have been coming to Decatur Jewelry and Pawn for nearly 20 years. I have never received anything less than 5 Star service. They are very friendly and knowledgeable in what they do, and they will always go the extra mile to help someone out. It is the ONLY pawn shop I will go to. Thanks Perry!

They are 1# In Decatur this is the best place to go if you are shopping just looking for something you need Xmas gifts or your self or looking for things in general and have Great Customer Service they have the best prices and deals. They are very fair you won't break the bank .. I recommend this place . They are awesome and they do a incredible job what they do and knowledge . I give them 10 stars wasn't enough stars on the website .. They have Black Friday coming up sales come to Decatur Jewelry and Pawn tell them that Kate sent you thier .. 😲 Happy Shopping ...

Been doing business with Terri for probably 20 years, always loved the personal service and Jerry is a great jeweler! She’s done incredible work for me, especially on my silver. Good prices, and always willing to make a deal. I recommend this place.

Jeff was able to get my watch fixed within a few minutes of entering the building and was extremely fast and professional! Definitely will be coming back!

I went in looking for a specific item and was met with truely helpful staff. They actually went above my expectations and had an item that hadn't even been put out yet I was shown. I fell in love with it, was notified when it was ready to be put out and given the appraisal to decide if I wanted it. OF COURSE I DID!! My best piece yet!

30 years Perry’s been in business and probably 25 to 30 of those I’ve been doing business there. Personally, knowing Perry for probably the last 20. I started out as a customer who got loans from Decatur Jewelery And Pawn. From there as my life changed, I began shopping and it no longer getting loans. I found Perry and his staff To be completely honest, forthright! And Perry demanded customer service of his employees that I hadn’t seen since was young. I’ve never had a problem with anything that I bought from Perry (save one time, and in that instance, Perry was very quick to respond to me the next day to find a solution or to replace the item. And that’s the reason I’ll shop there again.! So If you got time, stop by and look at the jewelry (I do!), videogame systems even shoes now! Lol often, you’ll find something at a third of the price or less than retail. I’m a constant bargain hunter as I’m on disability. This is a good place to look..

Jenny was so very nice in fixing my jewelry issue I brought to her, she fixed my gold hoop on the spot with cere and concern. Staff super nice and professional!