Thank you so much to everyone at Kaizen for being part of our complete engagement and wedding journey! My (now) wife came to you back in 2017 and found my engagement ring. She tells me you were all fantastic in helping her, and kindly resized it after the engagement free of charge to my correct ring size. Fast forward 5 years and you have been equally amazing with our wedding rings! Thank you so much. Nothing was too much bother, from melting down family gold, resizing the rings and making my wife's ring from scratch. Thank you, Julia, for being on hand to arrange dates. Would highly recommend!!!! Will be back soon to get our date engraved.

I had the pleasure of selling some items in Kaizen’s last Friday. I was very satisfied with the amount I received . On Monday I received a hand written note to say that they hadn’t given me enough money. How extremely honest was that of them. In this day to actually hand write and then tell a customer they need to get more money. Thank you for excellent customer service and care. It’s a wonderful place with great staff to visit. I shall recommend others.

Very friendly and welcoming.Had some jewellery valued,got a second valuation elsewhere and was offered £100 more.Quite a difference when times are tough.Pays to shop around sometimes.

My partner and I visited the shop today and had an excellent experience. The two gentlemen working there welcomed us both in, were most helpful with our enquiries and couldn't have been more obliging and courteous. My partner is a wheelchair user and was able to gain access easily and could look around at least half of the shop which is a sight more than most shops offer. We made two purchases, one of which was a recommendation of one of the gentlemen and he must have been psychic. Exactly the sort of thing I am interested in. All in all a very positive visit which we hope to repeat in the future.

Thank you to Julia and all the staff of Kaizen for making my necklace into the most beautiful ring. Its absolutely stunning. I wish I could post some pics of it but can't seem to be able to 💍💎

This is a stunning jewellers, everything about it from their window display, to the unique bits they sell and the people who work there. My partner purchased a stunning pair of vintage cameo earring for me as a surprise and I can’t rate them highly enough. Will be back again very soon!

I am so pleased that I took my ring here for resizing and repair, the staff are welcoming and helpful. I am extremely happy as my ring now looks brand new.

Bought my wife's engagement ring, her second engagement ring (first went walkabouts),wedding ring and my wedding ring in this store. I wouldn't even think about going elsewhere. Service is next to none, more than reasonable prices and very friendly staff.

Thank you to the wonderful people who restored a church item for us when many gave up. They did a fantastic restoration on the metal work and the item looks as good as new. We had updates on the job along the way. Thank you to your friendly and wonderful team. You really caused a miracle to happen.

Really good service, needed wedding bands in a hurry due a personal failure on my behalf at multitasking. They saved the day and the jewellery provided is immaculate. On a personal note huge thank you for helping us out!

A very helpful member of staff greeted us on arrival. He was very friendly and knowledgeable about the items we took into him. The shop itself is an aladdin's cave, absolutely worth a visit!

The most amazing jewellers and antiques. Always a wonderful range of wonderful antiques and modern and antique jewellery. Fantastic staff and always a wonderful welcome. Not to mention incredible window displays. My go to for anything special,wouldn't go anywhere else. Highly recommended