Riverside Leisure Centre image

Riverside Leisure Centre

Gym Swimming pool Basketball court Leisurecentre Badminton court Ice skating rink Table tennis facility Creche

One of the Most Reviewed Gyms in Chelmsford


Address

Riverside Ice & Leisure, Victoria Rd, Chelmsford CM1 1FG, United Kingdom

Website

www.chelmsford.gov.uk

Contact

+44 1245 615050

Rating on Google Maps

3.90 (843 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6 am to 10 pm
  • Friday: 6 am to 10 pm
  • Saturday: 6 am to 7 pm
  • Sunday: 6 am to 7 pm
  • Monday: 6 am to 10 pm
  • Tuesday: 6 am to 10 pm
  • Wednesday: 6 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: staff (10) book (8) clean (8) swimming (8) facilities (7) pool (7) visit (6) ticket (6) great (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michelle-Allyson O. 2 years ago on Google
    The Riverside ice rink is indoors and part of the Riverside leisure centre, it's a fantastic activity. It's open all year round. You may need to pre book a public skating session online but I don't think it gets too busy. Booking includes skate hire. Car park on site as well as a cafe. The reception staff were very helpful 👍
    4 people found this review helpful 👍

  • 1/5 Marcin J. 1 year ago on Google
    worst, very not user friendly and not intuitive site I know!!! high prices for a small number of available places and order to book in advance (if you don't show up, you pay a penalty) and forcing you to pay for at least half a year!!! terrible organization without any competent help, they do not answer the phone and the help on site is not very encouraging to visit this place. another anti social project in Chelmsford!!!
    3 people found this review helpful 👍

  • 3/5 Billy B. 1 year ago on Google
    Took my son, friend and her kids ice skating today. £8.50 to park the car for 5 hours (to get food after ice skating). £3.50 to hire a penguin for the kid which you can only use for 30 minutes (in a 2 hour session) - who came up with that idea? £5 on drinks from the most expensive vending machine in the world. I do however like the leisure centre and the facilities are clean and tidy, but when you already pay £36 for a family ticket + an extra child ticket, to add £8.50, £3.50 and £5.00 on is just a rip off, especially during a cost of living crisis. So a £36 day out turned into a £53 visit to Chelmsford Riverside. How about providing a reduced parking ticket for people coming here?
    3 people found this review helpful 👍

  • 5/5 Amanda C. 2 years ago on Google
    Went for first match of the season ice hockey. It was a sell out. Good atmosphere. Very crowded, mask were personal choice. Plenty of parking space. After 6pm £1.50 for the night. Food and drinks available, reasonably priced. Suitable for all ages. Good night out.
    2 people found this review helpful 👍

  • 5/5 vimal k. 1 year ago on Google
    Riverside Ice and Leisure is a fantastic facility that offers a wide range of activities for all ages. The ice rink provides a fun and exhilarating experience, whether you're a beginner or an experienced skater. The leisure pool is perfect for a refreshing swim, with its slides and water features. The staff is friendly and helpful, ensuring a safe and enjoyable visit. The facilities are clean and well-maintained, adding to the overall experience. Riverside Ice and Leisure is a great place to spend quality time with family and friends while staying active.
    2 people found this review helpful 👍

  • 5/5 P N. 1 year ago on Google
    Great, modern facilities for children to learn swimming. Practical timings and no last minute cancellations. Clean. Ample parking. Learnt to swim here myself 30 years ago and now my children are also confident swimmers as a result of this place.
    1 person found this review helpful 👍

  • 1/5 Abigail F. 1 year ago on Google
    We try to see if we can book ice skating, and call them up after having difficulty. After ages on the phone we give up and drive up seeing if we can book for the afternoon instead. We turn up and they say it is full which is ok, as it is a busy time of year but, it would’ve been appreciated if they would actually pick up to say ‘no spaces are left’. We then have just paid for parking to find out we can’t even do the activities there, so we go to the cafe where the staff are quite snappy at you and rude. Also the food is WAY overpriced, it’s actually ridiculous!
    1 person found this review helpful 👍

  • 4/5 Dominic F. 1 year ago on Google
    The online booking system (the only way to book) is atrocious and only lets you book 1 ticket per account. I booked my ticket and while I was registering my 2 children the session had filled up. However they called me back promptly when I left a message and sorted out a family ticket. Staff at the centre were friendly and helpful, facilities are clean and the overall experience was very positive. The website needs improving for the 5 star review.
    1 person found this review helpful 👍

  • 5/5 Swati P. 1 year ago on Google
    Good service. Even on hot days they kept summer club open, were providing early drop off and late collection, at cheaper rates than other childcare setups and with ice rink, swimming and other sports that my son enjoyed as a 10 year old, so much better than other places and prompt invoicing with Ofsted reg number, great email support, the receptionists were very kind when I was suffering from menopause symptoms of hot flushes and helped me sit down and gave information immediately. A great venue for families.

  • 5/5 Diana W. 1 year ago on Google
    Went swimming with my Granddaughter and we had such a nice time. Changing rooms spotless, Splash Pool perfect for her to get her bearings, people watch, settle in. Then the Learner Pool was like a bath! Reception and all other staff we encountered so pleasant and helpful. A thoroughly enjoyable experience for us both.

  • 5/5 Katherine Z. 1 year ago on Google
    Superb facilities. Swimming pool clean including showers toilets and changing cubicles. Great value for money for memberships and I would recommend this centre to a friend. Booking systems on the app are quick and easy. Lifeguards do a superb job along with letting you know to change lanes when needed.

  • 4/5 Paul B. 1 year ago on Google
    1st visit after negotiating the weirdly complex booking process (I’m still not clear if I needed to book) just to book a swim. Facilities nice and clean. Pool very well maintained. Reception staff not very welcoming but that seems to be part of the job description at public pools. Anyway was a nice swim in this hot weather.

  • 5/5 Jane R. 11 months ago on Google
    I visited here to visit the swimming pool for the first time in years. I had emailed first as I was not sure if we needed a card to use the pool. I got a phone call in response to it and the caller was helpful and gave me information about disabled access and changing facilities. We left my wheelchair in the buggy park and we managed to find a disabled changing room which was fitted with a toilet and shower as well as a few lockers inside. The lockers are operated by putting in a £1 coin which is returned so you can lock it. The only problem we then had was there was no where to keep a radar key whilst we swam so we used an outside locker. The pool was not to busy parts were sectioned of for lessons but there was 2 lane areas for swimming 1 deep and 1.2 m. Had a good time swimming until I had problems with pain issues, my daughter asked if she could either use a wheelchair or could get mine, the lifeguard straight away got me a chair to sit down on and went to get me a wheelchair a different guard stayed near by incase I needed more help until the first returned with a chair she then helped us to a different changing room again with toilet and shower but also had hoists and an adult changing area. All in all a good visit and we hope to make it a weekly trip in the future. A big thank you to all the staff.

  • 5/5 Kate B. 1 year ago on Google
    Brilliant gym and swimming pool. All facilities are always clean and staff are more than willing to help. Richard and Millie’s aqua classes are fantastic! Would highly recommend.

  • 5/5 dave c. 1 year ago on Google
    Great service, amazing staff, It's really great here. We went ice skating, swimming and am currently eating with my son in the restaurant, the value for money is really great for chelmsford, especially the home-made malteser cake, yum! It's all culminating in a really great day.

  • 1/5 Lloyd M. 11 months ago on Google
    First week yoga session 'ok'. Instructors vocals were mostly inaudible so l mostly just watched and copied. Second week session cancelled. No prior warning. Reception staff clueless and unhelpful. Total waste of time.

  • 5/5 Colin W. 1 year ago on Google
    The good experience begins right form when you pull up, easy to park ,lots of spaces. The front entrance is clean tidy and at staff members . The pool area is clean and inviting to use. The changing rooms immaculate. I will definitely return to use this. Yes it's a shame there's no diving area anymore.


Call +44 1245 615050 Open on Google Maps

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