Have used this hotel before. Rooms are nice and staff is friendly

We had four rooms that were everyone in more singly. Just disgusting and they continue to take money from your account and then don't own it and you confront him about it. One washer works. One dryer works to get people sleeping in the hallways

Showed up to a room that had no heat. My kids were cold and had to wear jackets, the room was set to 80 degrees on heat but was 56 degrees and was going down . The guy turned the heat on and off and said that would fix it…. that didn’t fix it. Tried to make it out to be my fault for trying to cancel within the 24 hour window saying “for future reference you have to cancel within 24 hrs” I booked the hotel 45 minutes prior so that’s impossible. And “for future reference we did not pay for a freezing cold room in the midst of a snow storm. Your customers prefer heat.” I canceled and asked for a receipt with refund to be emailed. Never received it. Called the hotel and they said it was not possible to give me a cancellation confirmation and that nothing is in my folio so I won’t be charged…. (I know this isn’t true since our family owns multiple hotels) I asked to speak to the manager and I was forwarded to the office in which the answered and hung up. This happened twice… Don’t stay here.

crackhead hotel, not sure how they rebranded or when. I had to deal with some scum at this place that stole a phone from a friend. Staff was nice enough but the people staying there were sketch as F. Avoid it and pay a little more for a decent place you will be safer.