1/5 Alessia Thaïs De La Fuente C. 2 years ago on Google
(Translated
by
Google)
I
stayed
with
my
group
of
friends
the
second
week
of
October,
we
had
made
the
reservation
payment
in
2019
since
we
had
the
trip
scheduled
for
March
2020.
The
hotel
very
kindly
allowed
us
to
resume
the
previous
reservation.
The
hotel
has
a
beautiful
view
and
the
pool
is
very
nice.
However,
we
experienced
some
unpleasant
moments.
1.
The
hotel,
at
times,
smells
of
sewage
and
sewage,
there
were
odorous
puddles
of
water
and
it
is
a
sewage
problem.
Our
room
smelled
like
a
dirty
bathroom
and
opening
the
windows
didn't
help
as
the
whole
hotel
smelled
the
same.
2.
The
hot
water
is
not
constant,
we
had
a
whole
day
without
access
to
hot
water.
3.
The
staff
is
not
friendly,
in
the
restaurant
we
were
not
treated
with
kindness
and
they
were
quite
strict
with
not
giving
anything
additional
(more
ketchup/mayonnaise
or
butter
for
your
breakfast
breads).
Due
to
this
attitude
we
preferred
to
have
breakfast
and
lunch
in
other
places,
we
were
a
large
group
of
8
people
that
would
have
meant
an
important
income
for
the
hotel
if
they
had
served
us
better.
4.
I
tried
to
talk
to
the
person
in
charge
and
he
told
me
we'll
talk
later,
also
by
whatsapp
I
asked
him
to
come
to
the
room
to
talk
and
that
he
can
smell
the
bad
smell
of
the
rooms
and
he
never
came.
5.
The
infrastructure
of
the
hotel
is
extremely
neglected,
the
sheets
and
pillows
are
percussive
and
smell
bad,
the
beach
chairs
are
broken
and
the
beach
is
dirty
with
garbage.
It
is
not
a
clean
hotel.
I
hope
they
can
improve
(Original)
Me
hospedé
con
mi
grupo
de
amigos
la
segunda
semana
de
Octubre,
habíamos
hecho
el
pago
de
la
reserva
en
el
2019
ya
que
teníamos
el
viaje
programado
para
marzo
del
2020.
Muy
amablemente
el
hotel
nos
permitió
retomar
la
reserva
previa.
El
hotel
tiene
una
vista
preciosa
y
la
piscina
está
muy
bien.
Sin
embargo,
experimentamos
algunos
momentos
desagradables.
1.
El
hotel,
en
algunos
momentos
huele
a
desague
y
aguas
residuales,
habían
charcos
de
agua
olorosos
y
es
un
problema
de
desague.
Nuestro
cuarto
olía
a
baño
sucio
y
abrir
las
ventanas
no
ayudaba
ya
que
todo
el
hotel
olía
igual.
2.
El
agua
caliente
no
es
constante,
tuvimos
todo
un
día
sin
aceso
a
agua
caliente.
3.
El
personal
no
es
amable,
en
el
restaurante
no
se
nos
atendió
con
amabilidad
y
eran
bastante
estrictos
con
no
dar
nada
adicional
(más
kepchup/mayonesa
o
mantequilla
para
tus
panes
del
desayuno).
Por
esta
actitud
preferimos
desayunar
y
almorzar
en
otros
lugares,
eramos
un
grupo
grande
de
8
personas
que
hubiese
significado
un
ingreso
importante
para
el
hotel
si
nos
hubiesen
atendido
mejor.
4.
Intenté
hablar
con
la
persona
a
cargo
y
me
dijo
ya
después
hablamos,
también
por
whatsapp
le
pedí
que
se
acerque
a
la
habitación
para
conversar
y
que
pueda
oler
el
mal
olor
de
los
cuartos
y
nunca
se
acercó.
5.
La
infraestructura
del
hotel
está
sumamente
descuidada,
las
sábanas
y
almohadas
están
percudidas
y
huelen
mal,
las
poltronas
de
la
playa
rotas
y
la
playa
sucia
con
basura.
No
es
un
hotel
limpio.
Espero
puedan
mejorar
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