5/5 D. C. 4 months ago on Google • 123 reviews
Visited
my
local
(NW
Albuquerque,
New
Mexico)
Red
Lobster
(#6280)
restaurant
(10520
Coors
Bypass
NW,
Albuquerque
NM
87114)
on
Sunday,
Oct.
29,
2023
around
12:30PM.
Party
of
two
(2).
This
particular
day,
we
did
NOT
have
to
wait
to
be
seated.
Our
charming,
super
impressive
Greeter/Server,
(Ms.
Ashley
M.),
guided
us
to
our
table
within
60
seconds
of
arriving.
Awesome!
We
ordered
a
Calamari
appetizer
($13.29),
an
order
of
"Shrimp
Your
Way"
for
$17.00
(Coconut
Shrimp
&
Walt's
Favorite),
an
order
of
Lobster
&
Shrimp
Tacos
($17.99),
one
House
Salad
($1.99),
a
Sweet
Iced
Tea
($3.69)
and
a
complimentary
iced
water
w/fresh
lemon.
"Ashley
M."
also
informed
me
that
I
had
a
free
Desert
earned
through
"My
Red
Lobster
Rewards".
Yessss!!
Total,
including
tax,
was
$58.08.
We
usually
Dine-in
or
Carryout
at
this
Red
Lobster
restaurant
about
5
or
6
times
yearly.
It's
NOT
our
go-to
preference
mainly
because
we
seem
to
usually
go
when
the
place
is
packed
w
customers
and
there's
barely
enough
standing
space
during
the
"wait".
Our
last
Dine-in
visit
was
during
the
2022
Christmas
season.
Sadly,
too
often
during
busier
times
in
the
past
there
was
usually
something
'missing'
from
our
dine-in
Order,
or
the
'wait'
for
our
meal
to
make
it
to
the
table
seemed
excessive.
Also,
the
Wait
Staff
during
past
visits,
appeared
overrun!
Too
many
hungry
guests
and
not
enough
Servers!
Yikes!
This
latest
visit
was
PERFECT!
Ms.
Ashley
M.
was
VERY
attentive
to
not
only
us,
but
other
guests
seated
nearby
as
well!
She
explained
Menu
items
to
us,
checked
on
us
throughout
the
meal,
answered
our
questions,
responded
to
our
requests
(for
extra
napkins),
and
gave
us
direct
eye
contact
through
it
all!
She
was
patient,
respectful,
courteous
and
had
the
most
AMAZING
Customer
Service
skillset.
We
were
so
surprised
at
how
excellent
the
FOOD
tasted
and
how
professional
the
Service
was
(compared
to
previous
visits)
that
we
wondered
if
this
location
changed
Management
since
our
last
visit!😉
Very,
very
enjoyable
dining
experience,
made
even
more
Special
because
of
Ms.
Ashley
M.!
Hope
you
enjoyed
the
Balloon
Bouquet
we
gifted
you!
Five
Bright
Stars
for
this
entire
Red
Lobster
Restaurant
#6280
Team!⭐️⭐️⭐️⭐️⭐️
1 person found this review helpful 👍