1/5 Ryan B. 1 year ago on Google
We
have
been
going
to
Effex
for
the
past
seven
years
and
have
always
had
a
good
experience
until
a
recent
night
out.
We
each
ordered
one
drink
in
Side
Effex
and
walked
around.
We
proceeded
to
the
indoor,
rectangular
bar
on
the
second
floor
to
order
another
round.
The
bartender
approached
us
to
take
our
order,
but
he
pulled
away
before
we
finished.
I
don't
think
he
realized
we
had
one
more
in
our
party.
I
snapped
my
fingers
once
to
try
to
get
his
attention.
I
figured
that
would
be
nicer
than
yelling.
I
didn't
intend
for
it
to
be
rude.
He
obviously
took
it
that
way.
While
waiting
for
our
drinks,
we
were
greeted
by
security
who
said
we
needed
to
leave.
We
were
quite
astonished
and
security
escorted
us
downstairs.
Once
downstairs,
we
spoke
with
a
manager
named
Steven.
Steven
immediately
apologized
and
stated
he
would
comp
our
drinks,
but
unfortunately
due
to
state
law,
he
cannot.
He
asked
what
he
could
do
to
make
it
right.
We
asked
for
an
apology
from
the
bartender
due
to
this
overreaction
and
to
be
permitted
to
continue
on
with
our
night.
We
told
him
we
did
not
feel
safe
in
Effex
after
the
incident.
He
again
apologized
to
us
and
stated
we
are
safe
and
assured
us
we
are
fine
to
go
about
as
we
please.
We
proceeded
back
to
the
bar
to
order
our
drinks
thinking
the
misunderstanding
was
resolved.
Unfortunately,
for
whatever
reason,
it
was
not
as
the
bartender
refused
to
serve
us
(we
were
fine
with
this
and
were
about
to
go
somewhere
else),
however,
the
bartender
again
asked
security
to
escort
us
off
the
premises.
This
time
we
went
outside
where
we
were
greeted
by
Steven
who
again
apologized.
He
stated
we
are
welcome
to
come
back,
but
we
do
not
feel
this
way.
This
is
such
a
shame
as
we,
for
years,
have
always
enjoyed
this
establishment.
I
think
what
is
most
remarkable
is
that
a
mild
misunderstanding
escalated
so
quickly
without
anyone
from
security
even
bothering
to
speak
to
us
politely
and
try
to
resolve
the
issue.
Even
if
we
had
malicious
intentions
with
a
single
snap
of
the
fingers,
it
is
a
huge
overreaction
to
have
customers
escorted
out
by
security
for
such
a
minor
misunderstanding.
Some
of
their
staff
clearly
need
to
grow
up
and
quit
acting
like
a
bunch
of
oversensitive
prima
donnas.
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