1/5 isabel G. 9 months ago on Google
This
was
the
worst
experience
I
have
ever
had
with
any
hotel.
I
booked
a
room
with
this
hotel
online
a
few
weeks
before
my
stay.
I
am
originally
from
Las
Vegas
New
Mexico.
Whenever
I
tried
to
check
in,
the
front
desk
lady
named
Jasmine
was
already
very
rude.
She
told
me
that
I
wasn't
allowed
to
stay
there
because
I
have
a
New
Mexico
drivers
license
and
they
don't
rent
rooms
to
New
Mexico
residents.
I
have
never
heard
of
a
rule
like
that
before
and
I
have
stayed
at
many
hotels
in
Albuquerque.
If
they
don't
allow
NM
residents
to
book
a
room
then
how
was
i
able
to
book
a
room
online
with
a
New
Mexico
address?
She
refused
to
check
me
in
and
offered
no
help
to
me
whatsoever.
I
told
her
not
to
cancel
the
room
that
I
would
put
the
room
name
under
somebody
else
that
does
not
have
a
New
Mexico
ID.
I
spent
the
next
two
hours
of
my
time
on
the
phone
with
so
many
different
people
trying
to
figure
everything
out.
After
finally
changing
the
name
for
the
room
and
trying
to
check
in
again
with
an
Arizona
ID,
Jasmine
had
already
canceled
my
room
after
i
told
her
not
to.
I
have
never
had
this
problem
at
any
hotel
before
and
it
wasted
my
whole
night.
Don't
ever
stay
at
this
hotel
ESPECIALLY
if
you
are
New
Mexico
resident.
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