The hotel was clean, easy to find, and the room looked like the pictures. If you’re looking for an affordable place to stay while you visit ABQ or just passing through, it will get the job done. However, the staff was rude. I cannot find my Apple Watch and it shows that the current location is still the hotel; It appears it was stolen. The staff rushed me off the phone and said they hadn’t seen it. Proceed with caution — make sure to lock up any of your belongings in the safe when you leave the room and don’t stay here if you’re looking for good service.

Overall, I’m very pleased with this hotel. The only 2 negatives are the tough parking in the front and some random noises that the A/C unit makes. The hotel itself was excellent. Staff were friendly and helpful, rooms were huge and clean, gym was pretty big, and breakfast was good. The rooms are super spacious and has a full kitchen with a microwave, fridge, and dishwasher. It was stocked with silverware, plates, and glasses. The gym is pretty large but only has 2 ellipticals, treadmills, and a bike. Plenty of space for the free weights and one cable machine. Breakfast is a standard continental breakfast but those waffles are always my favorite. Really simple and delicious. Overall I would definitely visit this hotel again.

Excellent hotel stay. Had a decent hot breakfast. The hotel location is located in a mid point making it accessible to almost all eateries and gas stations. The hotel is near to Costco. Being a Costco member, we refilled gas at Costco, which saved us some money. The hotel was close to Interstate, which makes us accessible to connect to Arizona immediately. The rooms and bathroom were clean. The staff was very helpful and kind. The wifi was good.

Home2 was outstanding across the board. At the front desk the customer service representative Phonomary (my spelling is probably incorrect) was very helpful with information about the city that may our visit more enjoyable than it would have been without her help. The room and the hotel in general was very clean. At breakfast the food was prepared well and the personnel supporting the breakfast were friendly and helpful. It was a pleasure to stay here. I would look forward to staying here again.

The hotel was overall nice, clean, and staff was friendly. The one thing that will prevent us from coming back to this hotel is the showers. I have a four year old son and we had to come to Albuquerque to see my son's neurologist at UNM. This was first time staying here, and he normally needs a tub at home. Had I known these rooms had showers only I wouldn't have booked here. Furthermore, to put salt on the wound, the floors of the showers are EXTREMELY slippery and in fact my son slipped and took a fall in the shower. Thankfully he didn't hurt himself, but he took a hard fall and he does have a small bruise on his hip where he landed. There is nothing on the shower floors that helps prevent anyone from falling. My husband even said it was slippery. Thankfully, I got into the shower with my son because I had to watch him carefully since he has some developmental issues and he cant be left alone in a tub much less a shower. He slipped and before I could catch him, he was on the floor. We more than likely will not be coming back here for safety concerns alone. I'd caution anyone with small children in booking here.

Well this is our second time staying in a hotel in Albuquerque and we were disappointed again. We reserved our room they asked us if we would like a king or two queens, we chose a king room. Well about 20 minutes before we arrived, I received a call informing me that our room was going to be 2 queens, and said, "that's what happens with a last minute reservation." I asked if there would be a discount for the change, he said, "No we don't do that." So we get there and the room is nice and everything is perfect, except the AC doesn't work. So my guess is that someone had a 2 queen reservation, didn't like the room, and the night desk person gave them our room to make them happy. I called the front desk to let them know that the AC wasn't working and he said that someone would be there soon, no one showed. In the morning when we were checking out after not sleeping well at all, I gave our keys to the morning desk person and gave her a heads up about the AC not working, she actually asked, "How can I make it right?", I had no idea at the time because I was so tired, and now that I think about it I wonder why the night desk person couldn't have offered something. But oh well, we got a terrible night of sleep because it was so warm in the room, and even missed breakfast because we were so tired. I hope y'all have a much better experience than we did. Good luck.

This place was nice. Friendly staff onsite. Answered all questions and took care of our needs. However, the rooms are in need of repair. For the price I was expecting a bit better. Some wall outlets weren't functioning, and there was paint and molding chipping. One entire set of elevators were out, causing all guest to walk to one end of the hotel. The breakfast was just okay as well. I felt I had better options at cheaper competing hotels.

Sandra at the breakfast area was very kind, the breakfast was very good. The rooms were clean and the bed sheets were so SOFT! I love Home 2 Suites, home away from home. Very family friendly.

Great hotel, in a nice area. Check in was easy and smooth, front desk let us know how to contact housekeeping if we needed anything. Definitely close to everything. The only downside was the smell getting off of the elevator. Could’ve been due to the chute being located as soon as you get off. Room was very spacious & cozy ! I loved the shower. Would stay again. Safe parking

Gotta say this is a nice place to stay for sure. Very family oriented. Clean. Staff are pleasant. Food is fresh. Pool is clean. And the only thing I’ve found that there is a safety concern is the floor around the pool. It’s very easy to slip and hurt one’s self like my youngest. So with that said I rate this place a three star. Hope this helps everyone and that Home 2 suites by Hilton fix the pool area.

Newer property with large rooms and apartment-size fridge/freezer (larger than the typical compact fridge). Perfect for large families. The included hot breakfast was good but a little crowded with limited seating available. Would have given 5 stars for the room but the overhead track on our bathroom (barn) door was coming off and the door didn't shut. The shower handle was also broken. Overall, our experience was good and we will definitely stay here again.

Great overall stay. Room was clean and up to date. Very spacious, had plenty of room to spread out all my stuff. Toiletries provided were perfect. I especially loved the soap dispensers in the shower. Saw other reviews complain about the noise from the freeway but I chose a room on the back side of the building on the top (6th) floor and didn’t have any noise issues. Albuquerque in general has a bad reputation for theft so I was a little leery about my car being parked on the back side but I was able to park right under my room window and keep an eye on it. I traveled with my dog and was very happy that the hotel was pet friendly, only wish there was a better space outside for her to use the restroom but I understand with the area that xeriscaping is the usual. Didn’t get a chance to take advantage of the breakfast but I didn’t make use of the little convenience shop by the front desk and was happy with the variety of products offered there, much better than you’re standard vending machine even if the prices are inflated quite a bit. I would definitely stay again and will be recommending it to friends and family that may need a hotel in the area.

Very clean and neat! I don't even waste my time looking up other hotels! This place has got it all! The employees are very pleasant and friendly. And they have a working swimming pool!

I frequently stay at home 2 suites across the country for work and This is by far the worst one I've stayed at. Starting with checking us in I arrived at 12:45p on a Monday and was told we had to wait 2 hrs until our rooms were ready which I can work with and didn't complain to her about but the lady working front desk obviously feeling insecure for their mistake put it on us like it was an inconvenience to them. Secondly the first room we waited 2 hrs for had a broken refrigerator, luckily I caught that early on before we got settled in so they were able to switch us rooms immediately. Surprise our new rooms microwave has a minor issue just does its full beep cycle even after opening the door. I can live with that but at that to the list. The most important issue at this hotel is they only have 2 washers and 2 dryers. Come to find out it also requires quarters to use. I have never stayed at a home 2 suites with that amount of washers and dryers all of them outdated and 1 of the dryers doesn't dry your clothes for the full cycle. So bring extra quarters. If you are frequent home 2 suites stayed like me I would avoid this one. A lot of headache and issues

Very nice hotel, clean rooms and customer service is great! Front desk workers all very nice and accommodating for guests. Steven was on at 5am at the front desk when I needed some help finding somethings for my sick teenager. He helped me right away and found what I needed. I appreciate him going above and beyond for his guests. The indoor pool is really nice, large gym with several treadmills and bikes and has nice laundry space. I would definitely recommend!

Our family of 8 made a one night stop here and were very pleased with the hotel. It was fairly easy to get to the hotel and it is located in the perfect place in Albuquerque. The hotel staff was quick to accommodate our family needs with extra bedding. We stayed in a 2 Queen Bed Suite with a pullout couch. The room was clean and comfortable. The hotel had no issues with our family of 8 staying in one room. Breakfast in the morning was more than a typical hotel breakfast and had a few hot options as well as cold options. We also loved that they had Hot Cocoa available and not just coffee because we are not coffee drinkers. Definitely recommend this hotel for a peaceful rest and family friendly accommodation.

Excellent facility. Extraordinary service. All the staff friendly and accommodating. Hotel room and facilities clean and well maintained. Suites are exceptional with appliances, dishes, bowls, stainless, glasses and mugs for 6. Beds are very comfortable with a small sofa for lounging. Cable TV limited, but we weren't there for television. Breakfast buffet has decent variety and coffee available 24/7. Coin washer/dryer available near lobby. Thoroughly enjoyed our stay.

We are top tier Hilton members and booked and paid points for a 2 QUEEN SUITE many months ago because of the location and our affiliation. When we arrived we were presented with a choice of 3 rooms, all of which were handicap rooms with one queen bed, a sofa, and a refrigerator. The employee said take it or leave it since balloon fiesta started the next day and all the local hotels were sold out. I asked why our room was not the accommodation we paid for. The response from the employee was that there was a problem with our room and they could not give it to us. In English I believe that means that they were able to charge somebody else a very high price for our double Queen suite and therefore they were not going to allow us to get a free room with points. A disconcerting relationship with Hilton has just begun. I have many millions of points with the Hilton establishment but I am rethinking that relationship now. Our family was all adults and none of us wanted to sleep on the sofa or a roll out cot. I asked if I would receive back half of the points i paid for the room since i received half of the bed accommodation and was told no since the FLOOR SPACE IS THE SAME IN A 2 QUEEN SUITE AS IN A SINGLE QUEEN ROOM . Funny, I hadn't considered having any of my family members sleep on the floor so why would the floor square footage matter ? The fire pit was out of service in this week as well, just like others have pointed out that last week it was out of service. I asked about the fire pit and we told I could go buy charcoal at a store and use the barbecue pit instead, hmmm yeah I don't think that's the response that the Hilton executives would approve of. The indoor pool closes early. The Wi-Fi sometimes worked and sometimes did not. The bathroom contained many bright lights on one single switch and no night light option, so first thing in the morning your options were 1000 watts or zero. Only two towels were in the bathroom so we had to ask for more. The handicap shower is not a good design because water ends up all over the floor no matter how careful any of us were to try to keep it in, a shiny non-textured floor is a slip hazard. The air conditioning was VERY loud and cycled on/off every couple minutes so we had to turn it off at night to sleep. The A/C also blows the makeshift closet made it out of a rack & a shower curtain in the room so that the hangers bang together or the shower curtain crinkles in the breeze or against the wall loudly. The 'lamp' next to the bed was 2 bare bulbs with some kind of metal rack on top (see green arrow in photo). The two lamps next to the sofa had white lampshades. The hallway was loud late at night with the sound of other people's tv's and conversations. When we checked out Monday morning before 8am the 2 girls at the front desk (maybe 18-20 yrs old each) didn't seem to know how to close out the room, write down a number and asked if that was our room#. I'm not sure the one knew numbers in English since it took several tries to get it right. Then I tried spelling the name, when that didn't work I walked out and left the keys with them. This hotel is an embarrassment to Hilton, but in a good location. I wouldn't consider staying here in the future. We couldn't bring ourselves to eat at their restaurant since the breakfast looked to be high in carb, fat & sugar so we ate all meals elsewhere.

The rooms are comfy and amenities are great for this hotel. I also loved the staff and breakfast. My gripe is with the rates. I stayed here for 40 nights under the impression I was paying an extended stay monthly rate. The final bill was $8,400 dollars. To me that is excessive. I could’ve rented an amazing air b&b had I known that. Now I’m having to dispute the bill. I get paying the nightly rate for a few days to a week, but to charge that extended stay a main nightly rate? I won’t be staying at anymore Hilton’s and will be changing my companies business to other Hotels. Cc will be cancelled too.

Our stay was overall pretty good. Few of the lamps were without their button switches, and the bed was of poor quality to where you could actually feel the coils/springs. Shower head looked like they just got the cheapest non-original unit from Home Depot. The housekeeping service was great! One of the guys even commented my hat looked good, which was awesome :) Area felt safe, however the price per night is a bit too high.

Very good experience from the staff to the room. Very spacious for the family. Also, it has a small mini mart inside just in case you want snacks but a bit on the pricey side. Another benefit is that they have an area where you can fill up water bottles and hydro flasks. Beds were comfortable and the complimentary breakfast was good.

Very clean rooms with comfortable beds, great view from our room and excellent breakfast. The cleaning staff were very attentive. However, the best part of our stay was the Customer service and welcome we received from Adriana. From the moment we arrived going above and beyond to accommodate our requests. She remained very pleasant, continued to answer phones and took care of other guests at the same time. During our entire stay her level of Customer Service was exceptional.

We were road weary after a day with 5 kids. We were welcomed at the desk. The room was spacious and clean! A clean room is so important. We had a good breakfast included in the price. Lots of choices for the family and plenty of seating in the large lobby area. Highly recommend this hotel!

Checked in on short notice after having my reservation at the DoubleTree cancelled with no explanation... Doug was an absolute pleasure at the counter and was very welcoming. Our stay here was only overnight but I would definitely stay here again if I'm ever in ABQ again.

Not impressed. We stayed here and had a few issues. One, our desk help informed us that because we had a small trailer attached and hotel was "booked" that we would either need to take up permit parking for a neighboring college and risk being towed, or unhook it and take two spots. We did the ladder. That was only unfortunate because we risk the trailer being easier to steal. But oh well. We saw two other customers park in that neighboring lot without issue (it was a weekend). The lot never filled and was also lacking spots because of huge dumpsters and rental equipment,see pictures. Also our room had issues. The shower head was lose in the wall and we couldn't move it. My lady and I are almost a difference of a foot in height this was a problem. ALSO, service dog alerted every 15-20 minutes as a uncomfortable sound kept coming from out heater vents, which also see pictures. Our nightstand had a power outlet and USB ports but were broken and no power so we couldn't charge our devices.the outdoor lounge area and only ash tray for smokers was dirty and had toilet paper that never got picked up during our visit. Not impressed considering the location in Las Vegas was amazing. Won't go here again.

Very clean. The staff was very friendly and helpful. We requested extra pillows and tissues and they promptly delivered them to us. The location was not terrible considering it was Albuquerque (not a great city because of high crime, etc.). It was located near many food establishments, etc.

Absolutely the BEST stay!! Gorgeous, clean, spacious, and comfortable room! The breakfast was delicious. The staff was above and beyond friendly. We only stayed one night. I wish we stayed longer. Great place!! Highly recommend!!

The king bed was pushed against a wall on one side. One side of the room was very dark with no additional lighting. Other than that the room were big and comfortable. Someone did break the locks on our vehicle and attempted to steal it from the parking lot. The employees from the hotel were very kind.

Me and my wife stayed a night here and it was a great stay. The staff was amazing and very nice. The room was very spacious, we loved it all. The only thing we had a issue with was the plugs in our room. They were very loose and we couldn't plug in our chargers or our other stuff. Overall we were very pleased.

One of the nicest hotel I've ever stayed in. The staff were so welcoming and helpful. Rosie and Jaden at the front desk were absolutely delightful! And Jaden as super knowledgeable about the layout of the property and was able to get us in a great room location. The room itself was beautiful, spacious and immaculate. The indoor pool was small but very clean. Breakfast was good as well lots of choices. The only downside was the price. It is a bit higher than some of the nearby hotels. Also really wish they had a hot tub.

Had a wonderful stay in Albuquerque and will not hesitate to recommend the Home2 Suites to friends. Our room was perfect. Spotless upon arrival, a well equipped kitchenette, and very comfortable beds. We also found it easy to control the air conditioning (huge pro for my spouse who likes a cold room at night). The hotel is very well cared for. The pool and gym were always clean and well stocked with towels and the common areas were all spotless. The breakfast was great, lots of hot options. We especially liked the cheese omelettes and scrambled eggs. What made this for us, though, was the wonderful, friendly staff. From the front desk, to the staff keeping breakfast well stocked, to the great housekeeping team, everyone we came in contact with was awesome! Thank you Home2 Suites staff for making our stay amazing! We will definitely be back.

I always enjoy staying at the Hilton and this is my 1st visit to the Home 2 suites and I must say, I'm quite impressed! The reviews on the website were kind of both ways, so I wasn't sure what I was getting into, however, I am pleasantly surprised. This seems to be a newer Hilton facility, but it's well kept and clean. I was in town in 2020 for 4 months and it was here then, so that tells me they keep it up and cleaned. In this day and age of travel that is a MUST! All the common areas are well above par, the gym and laundromat are 24 hours, and the indoor salt pool is standard 7 AM to 11 PM. Handwipes and sanitizer abound and are kept FULL! There's plenty of space in the front lobby to gather around, have meetings or just get out of your room; but seriously, if you just wanna stay in for the day, there's plenty of room to stretch out. They are pet friendly which is an even bigger bonus and while I see the travel buddies, and it makes me miss mine, I do not smell anything or see hairs in my room or common areas. Housekeeping is superb, every front desk and employee I've ran into has been beyond friendly and it's close to the freeway so you can literally jump to anywhere in Albuquerque. The pictures don't do the room justice. It is well appointed and very spacious. If there's anything you need like a crock pot or a skillet or is a skillet or extra towels, the front desk is eager to accommodate. The price I got was a steal and this place is quickly becoming my new favorite go to for my for my job as opposed to the other higher, "rresident" hotel. They keep the place so that, even as a single traveler, there hasn't been any of time day or night that I'm in or out, where I feel unsafe.. I will gladly stay here again for short or long term stays in Albuquerque!

The rooms were pretty and the amenities were decent (even if a little underwhelming for the price). The worst thing by far was the scary amount of electrical problems throughout the building. From the flickering lamps, buzzing and popping outlets, to the elevator that shocks you every single time you touch it (it doesn't seem rooted)... it's a wonder the place hasn't had a injury or fire yet. The service provided by staff was extremely friendly in spite of all this though! I appreciated their help.

The Hotel was very nice and clean. The service was what made it a great stay. All members at the front desk were super nice and extremely professional and helpful. I will definitely stay again in the future and recommend this Hotel to others. Great Job!!!!!