1/5 Rayna C. 1 year ago on Google
Nice
hotel,
BUT
THEY
DO
NOT
ACCEPT
ALBUQUERQUE
RESIDENTS!!!!
My
husband
and
I
are
Albuquerque
residents
with
a
family
of
5
that
just
need
to
get
out
of
the
house
once
in
a
while,
especially
since
we
go
out
rarely
due
to
health
concerns.
We
somehow
stayed
at
this
location
in
September
with
no
issues
and
really
enjoyed
it.
So
much
so
that
we
reserved
another
room
three
months
later
with
the
anticipation
of
enjoying
another
night
in
each
other's
sole
company,
an
extremely
rare
treat
for
the
two
of
us.
We
reserved
the
room,
paid
for
it,
and
CHECKED
IN
ONLINE.
Then
we
patiently
waited
our
turn
in
the
lengthy
line
to
get
our
keys
and
enjoy
our
time
together.
Only
to
be
turned
away
by
the
desk
clerk,
who
told
us
they
don't
rent
rooms
to
Albuquerque
residents.
I
think
we
were
understandably
upset,
especially
since
we
had
such
a
pleasant
stay
at
this
hotel
only
three
months
before.
Naturally,
we
asked
to
speak
to
the
manager.
After
about
40
minutes
of
waiting
to
pick
up
our
keys,
being
somewhat
humiliatingly
denied
in
a
lobby
full
of
other
guests,
the
manager
finally
managed
to
make
time
for
us
about
10
minutes
later.
Told
us
they
had
"tried
to
contact
us"--and
hubby
did
have
a
missed
call
from
an
unknown
number
at
8:20am
with
NO
VOICEMAIL.
Perhaps
that
was
them?
We'll
never
know
since
the
simple
courtesy
of
leaving
a
message
was
apparently
too
difficult.
I'll
admit
right
here
I
may
have
cussed
a
little.
No
excuse
for
that,
which
matches
up
to
the
complete
lack
of
apology
or
courtesy
we
got
from
the
manager.
The
worst
part
of
the
experience
was
that
if
we
a.)
hadn't
been
able
to
book
a
room
online
in
the
first
place
because
of
the
rule,
that
would
have
been
fine
(even
if
we
did
somehow
manage
to
infiltrate
in
September,
we
would
have
just
found
another
place)
or
b.)
they
had
just
left
a
simple
voicemail
when
they
(presumably,
possibly?)
called
that
morning
so
that
we
didn't
actually
go
there
and
wait
patiently
to
be
turned
away
in
front
of
a
lobby
full
of
other
people
or
even
c.)
if
we
had
been
treated
with
any
measure
of
respect
or
any
sort
of
an
apology.
I
was
embarrassed
and
disappointed
and
I
acted
like
I
really
never
act
and,
although
I
regret
acting
out
upon
those
feelings,
that
regret
in
no
way
diminishes
how
truly
awfully
we
were
treated
by
an
establishment
that
we
had
stayed
at
with
great
results
from
a
chain
that
we
have
always
enjoyed
patronizing.
We'll
still
book
with
La
Quinta
in
other
places,
but
that
was
a
really
terrible
experience.
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