Red Lobster image

Red Lobster

Restaurant Bar Family restaurant American restaurant Seafood restaurant Event venue Crab dish restaurant Angler fish restaurant

One of the Most Revieweds in St. Matthews


Address

986 Breckenridge Ln, St Matthews, KY 40207, United States

Website

www.redlobster.com

Contact

+1 502-899-3334

Price rating

$$ $$

Rating on Google Maps

4.20 (2.7K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: shrimp (30) good (18) service (13) Lobster (13) crab (13) delicious (11) server (11) great (9) experience (9) ordered (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Maqaela M. 2 years ago on Google
    I decided to take myself out to eat for lunch, I enjoyed myself and the costumer service was great. My waitress was very nice and made sure I was ver well taken care of. The food was good as well. I ordered the muscles, stuffed mushrooms, and for dessert I got the chocolate lava.
    3 people found this review helpful 👍

  • 5/5 Rachael Gaylord C. 2 years ago on Google
    Receiving a gift card is an excellent reason to go to Red Lobster. The food is always hot and delicious. Being part of the rewards program offers some good freebies on appetizers. We enjoy eating at all locations here in Louisville. The service staff is very attentive. Love the menu choices…
    2 people found this review helpful 👍

  • 5/5 Lisa P. 1 year ago on Google
    We had a wonderful experience here! Haylee was our server and she took great care of us. Greatly appreciated my gluten allergy being taken into consideration when preparing my meal. The grilled flounder and Atlantic salmon were delicious!! We celebrated our anniversary here and received a complimentary ice cream sundae. We will definitely be back!
    2 people found this review helpful 👍

  • 5/5 Mike H. 3 months ago on Google New
    Wow it was incredible. I got ultimate feast with lobster crab 2 types of shrimp loaded baker and their new stuffing. It was hot fresh and very good. I eat fish and seafood often. I’m aware of quality from other restaurants and red lobster is better than most seafood places in town. And they are fairly priced. It’s one of favorite places to eat in city because it’s always fresh hot and accurate. I wish I had pics but I ate too quick. But the pics on the menu or their website are exactly how it looked on my plate.
    1 person found this review helpful 👍

  • 1/5 Scott H. 3 months ago on Google New
    I placed a takeout order because I refuse to pay Doordash and Uber Eats all that extra ridiculous money on top of a tip for them to never check my order so it's always wrong anyway. So, I go get my food and I check it every time before I leave at any restaurant now. They left out an entree, a side, and cheese for my 2 baked potatoes. One of my kids would not of had food if I didn't check. Imagine that conversation "We're eating Red Lobster but I stopped to get you McDonald's". I'm a good dad so I would have eaten the McDonald's but still it's the principle. So, when I went back in she gave me an a attitude when I told her about the missing food as if she didn't do anything wrong. Look at the photos of the cheese she gave me (granted I didn't think to check the cheese until I got home) but I guess I have to start checking that now as well. What the hell kind of world has this become? Every since Covid people have become incompetent. Not just over a cup of cheese but that is a huge slap in the face. That was $200 of my money I gave them for that kind of disrespect that should have never even happened in the first place if my order was right smh.
    1 person found this review helpful 👍

  • 1/5 Laith A. 4 months ago on Google
    We were a group of three adults and two young children, looking forward to a pleasant dining experience. However, several incidents left us disappointed. Our first interaction was with the host, Sarah. When she came to take our drink orders, I requested a Diet Pepsi and two lemonades for the kids. Sarah's reaction was far from welcoming. She commented, "Is that it? You're not ordering anything else?" I explained that we don't consume soft drinks, and she walked away. I found this initial encounter rather rude but decided to give it the benefit of the doubt. Later, when Sarah returned to take our food orders, I ordered three Ultimate Shrimp Platters. I tried to be pleasant, asking for her recommendations on the best flavors. However, I was taken aback when she told me we couldn't share the plates. I mentioned that we were three adults and might share some with the kids. Unsurprisingly, she insisted, "You can't share with your kids." Feeling uncomfortable, I called her back as she was leaving and expressed my dissatisfaction with her behavior. I even told her that I wanted to leave the restaurant. Subsequently, the manager, I think her name was Jennifer, came over to inquire about the situation. After explaining the circumstances, Jennifer assured us that it was perfectly acceptable to share with young children and offered to have another host serve us. Although Jennifer's intervention was appreciated, the initial negative experience had already soured our visit. I requested to settle the bill for the drinks and leave, which Jennifer allowed without charging us for the beverages. I am writing this review because, even a day later, I cannot forget the disrespectful behavior of the host. I believe it is crucial to provide feedback about such experiences to encourage better service standards.
    1 person found this review helpful 👍

  • 5/5 Apollo of L. 7 months ago on Google
    The Biardi crab legs in garlic butter are phenomenal! We had to have them 2 nights in a row!
    1 person found this review helpful 👍

  • 5/5 Prepboy P. 9 months ago on Google
    Was good have not been in a long time and I enjoyed it Thank u Red Lobster 🦞
    1 person found this review helpful 👍

  • 5/5 Christopher S. 9 months ago on Google
    Great place for seafood. And the cheddar biscuits are delicious
    1 person found this review helpful 👍

  • 5/5 123Louisville360 1 year ago on Google
    Delicious! Found a long hair in my food...That part was gross but it happens. Food was hot, crab legs didnt taste like cold water and the ambiance was stellar.
    1 person found this review helpful 👍

  • 5/5 Jack B. 9 months ago on Google
    Today we enjoyed a feast at our neighborhood Red Lobster. We dropped in right after church and were able to be seated right away. Our server Brook was attentive, sweet, friendly and offered fabulous service. I ordered the crab with roasted garlic butter and opted for the Bairdi variety. That was a hardy shoulder of crab! Thank goodness they provided plastic gloves and a crab cracker. The Bairdi is a much tougher crab than the snow crab. My darling wife went for the shrimp. And when I say went for it, I'm not joking. She started with a skewer of grilled shrimp and a serving of garlic butter shrimp. Next she tried the fried coconut shrimp, and another skewer of grilled shrimp. Then another order of coconut shrimp. Then coconut shrimp again. Then finally two skewers of grilled shrimp. To compliment our ravaging of the indigenous population of crab in Alaska and shrimp from The Gulf we also downed a big salad, a huge bowl of cole slaw and 30 cheddar bay biscuits. To say feast would be an understatement. I won't be eating seafood for a few days. Delicious food, great service, clean, friendly atmosphere. Red Lobster knocked it out of the park today. Thank you Brook! 🙂
    1 person found this review helpful 👍

  • 5/5 Linda R. 1 year ago on Google
    The food was perfect. Steak & crab legs were exactly right. Potato was hot. Rolls were hot & fluffy. Granddaughter loved popcorn shrimp & fries. Service was good...just enough without bothering us. A bit cool inside, but I left my coat on.
    1 person found this review helpful 👍

  • 4/5 OMG T. 1 year ago on Google
    This Red Lobster 🦞 is one of my favorites in Louisville. Clean atmosphere and food is always fantastic! I am a top 10 Google Restaurant reviewer. Mario OMG Gully
    1 person found this review helpful 👍

  • 5/5 Marcia Mc C. 1 year ago on Google
    On our most recent visit we had another wonderful experience! We enjoyed the Seafood Stuffed Mushrooms; the Ultimate Feast; and the Grilled Lobster, Shrimp, and Salmon with some kind of lip-smacking, super-delicious, brown butter sauce. Everything was fresh and hot; just the way we like it! ----- It had been a long time since we last visited, but it definitely won't be long before we return because it was so delicious! I tried one of their new $15.99 combo meal options which included an appetizer, a soup or salad, and an entree. The Lobster Bisque was velvety smooth and delicious! And I loved the new Rangoon shrimp appetizer along with the hot and crispy Fish and fries! The chocolate cake was a wonderful indulgence for dessert!
    1 person found this review helpful 👍

  • 5/5 Domenic s. 1 year ago on Google
    The Red Lobster has been the upscale seafood restaurant for me and the fam since I was a little boy. You just feel like you are transported to a lobster yacht off the coast of Maine as you walk through the doors. I wore a black polo shirt and nice Lucky brand jeans and I felt a little under dressed, but I digress. The star of the show was the menu. So many choices. I tried to get the Monday night special all you can eat shrimp on a Friday night but was denied. That's okay because I got a scampi platter from heaven. So buttery and delicious, tender and nutritious. Every time I want to remember my late grandma Love I go here and am taken back to those special family outings.
    1 person found this review helpful 👍

  • 5/5 Crystal L. 6 months ago on Google
    The endless Shrimp was phenominal. The Shrimp Rangoon was delicious, as was the Scampi, and Coconut Shrimp. All of the food was delicious. Our waitress was fantastic. She catered to all of our needs. She really was awesome. The atmosphere was really nice, not crowded at all. We went at 2:30 p.m.

  • 5/5 Hollie H. 3 months ago on Google New
    We had a great experience. Did the endless shrimp special. We were able to get as many refills as we wanted, without feeling rushed or ignored. The food was hot and delicious. It was a little dark in the restaurant. Which some may enjoy, but I prefer a little more light. Overall a good experience with a very friendly server.

  • 3/5 Alan W. 5 months ago on Google
    Red lobster used to be the good fancy place you would take a date on, but its been a few years since I've been. There were 5 of us that night and we had to wait for a table which was expected but the place was dead so it was odd to have to wait 15min to sit. I will say that the food was hot and fresh, but it definitely wasn't as good as I remember it being. It will probably be another few years before i go back

  • 5/5 Sydney H. 2 years ago on Google
    Our waitress was fantastic and we had an overall wonderful experience. We got the coconut shrimp and lobster bisque (forgot to take a photo!) And wild caught snow crab legs. Both were soooo good and we will definitely be back soon.

  • 5/5 Carousel D. 4 months ago on Google
    I'm giving the store a five-star review solely due to the service the party I was with received. It was for my niece's 18th birthday and a large party. Our server never even missed one single drink that was low. She was one of the best servers out there!

  • 5/5 LUCAS D. 5 months ago on Google
    Me & several others went to dinner. Food was Delicious Hot & Fresh. I got the new Crispy Dragon Shrimp. If you love Shrimp & foods with a little kick...you MUST try. The gentleman at the Host stand Eland I believe did a great job on communicating with us as we waited for our table. Our server was good also. A little slow but was good.

  • 5/5 Sarah H. 4 months ago on Google
    We were starving & hadn't had Red Lobster in a good while, so we swung in. We both ordered the all-you-can-eat shrimp dinners, & we both left stuffed & happy. I tried the much-hyped Dragon shrimp, & they were too hot for me - I still ate the shrimp after I took off the breading. I mean, no shrimp left behind, right? Our sides, a side salad & a baked potato, were really good too. We'll definitely be back! Plus our waiter was so attentive & nice

  • 5/5 Charlene B. 7 months ago on Google
    First off, love, love, love the cheddar bay biscuits!!! This location is always busy, so we opted for takeout. They said it would be ready at 4:00pm. We got there at 3:55pm, let them know we were there, and they brought it out, exactly at 4:00pm!!! We checked the order, and it was hot and perfect!!! We had a really hard time not tearing into the biscuits!! The smell almost overwhelming!!!

  • 5/5 Elizabeth E. 7 months ago on Google
    We were a party of 7. 5 people got the endless shrimp and 2 got the fish and chips. We got two of the Crispy Dragon shrimp starter and one SS mushrooms starters. No complaints, everything was good and service was excellent. We were celebrating 4 birthdays and one plate of the chocolate wave cake had enough layers to divide out to the whole table, so everyone had a few bites of dessert.

  • 5/5 Michael B. 2 years ago on Google
    We had a group of 12 for a birthday dinner. GREAT service!! Our server was David S. He was a wonderful personality and showed the best service I've seen in a while. He kept up with the needs of the group while attending other tables as well. The manager showed such attention to the birthday girl, 105 years old. She had a Great birthday thanks to the people at Red Lobster! Definitely a great place to celebrate. I'll be back FOR SURE!! Thank you for making our night out VERY special.

  • 5/5 Mike F. 6 months ago on Google
    Update: WOW! Sometimes the best way to see how a business cares about their customers is how they resolve a bad experience. Shelly the manager reached out to make our last visit right. We returned, and Lealand was our waiter. THE. BEST. SERVICE. EVER! We were treated very well. Folks sitting next to us were getting the same level of service. Everyone in our area of the dining room sang Happy Birthday to a young lady celebrating. The atmosphere was great! The GM and asst manager was checking on folks. We will be back. Update: Management reached out to give them another opportunity to fix. I’ll update when we return. We were seated immediately. Child and wife got their dinners. I ordered all you can eat shrimp, salad, and baked potato. An hour and a half later I’m still waiting on my baked potato and second round of shrimp. Dirty plates left. I’ve never EVER experienced this kind of service anywhere. EVER. I’m leaving this place with a $100 bill and I’m hungry. I didn’t get my dinner. Unbelievable. My wife’s favorite place and may not be back.

  • 4/5 Charles M. 1 year ago on Google
    Good food. Everything from the bread to the cocktails were great.

  • 4/5 Sierra B. 1 year ago on Google
    The service was absolutely amazing! Tiffany really took care of us and made sure we had all the shrimp our lil hearts desired. We all had the lobster pizza as our appetizer and for the main course we tried every shrimp option besides the retched coconut shrimp! For our side french fries and orzo rice. The orzo rice was a skimpy serving but that was quickly fixed. I took away a star because the female manager running around had a nasty attitude. We were near the kitchen and could hear her yelling at the servers about their tables not being clean fast enough for her and see her cone out flustered and upset. No one wants to hear or see that!

  • 5/5 Tammy M. 8 months ago on Google
    Had such a delicious dinner yesterday at the St. Mathew’s Red Lobster. We have been going here for 25 or 30 years. And today was the best‼️ We were enjoying our food and drinks so much we forgot to take a pic, but everything was superb. We had the frozen mango piña colada and the coconut shrimp and shrimp scampi, stuffed mushrooms, crisp Brussels sprouts and lots and lots of their amazing biscuits. It was the best meal we have had in such a long time. Great job whoever was cooking yesterday 6/28/23. Our server SEBASTIAN was the icing on the cake. He was on point and made our dining experience over the top. We will definitely ask for Sebastian when we go back. Great Job Red Lobster ‼️

  • 1/5 Esteban A. 1 year ago on Google
    We ordered 2 appetizers and a main course but the waitress never removed any plate, she forgot the crab pliers so I had to ask her to reheat the crab. the refilling of the tea came to the end and finally we had to wait for someone to show up so we could pay the bill because they turned off the screen

  • 2/5 Kaycee N. 1 year ago on Google
    Was not very impressed with the service. My family and I were there for a total of an hour and a half. Our waitress barely checked on us and 2 other tables got their food before us and they were seated after. My dinner salad was more like soup, so if you like to add your own dressing make sure to ask for it on the side. There were plenty of staff and not crowded. Overall food was good.

  • 4/5 Karla S. 1 year ago on Google
    Our server was very nice but also very busy! We ordered all you can eat shrimp on a Monday. Tasted very good, server did not ask if we wanted more so we had to ask for 2nd helpings. I also ordered grilled shrimp without garlic butter sauce for medical reasons and our server picked up wrong order so I had to mention it and she went back and got the right one. Everything tasted great! Our server was very nice!

  • 5/5 Cindy 1 year ago on Google
    Cosy Atmosphere delicious 😋 food and our Waiter was absolutely Wonderful I just wish I could remember his name. EVERYTHING WAS WONDERFUL

  • 5/5 Angela B. 1 year ago on Google
    Our waiter was excellent, attentive and on top of all of all of our orders. My food was so good. The fish was perfectly hot and crispy, the broccoli was hot and seasoned well and I loved the slaw. I am a sweet tea fanatic and Red Lobster's tea did not disappoint.


Call +1 502-899-3334 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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