1/5 Laith A. 4 months ago on Google
We
were
a
group
of
three
adults
and
two
young
children,
looking
forward
to
a
pleasant
dining
experience.
However,
several
incidents
left
us
disappointed.
Our
first
interaction
was
with
the
host,
Sarah.
When
she
came
to
take
our
drink
orders,
I
requested
a
Diet
Pepsi
and
two
lemonades
for
the
kids.
Sarah's
reaction
was
far
from
welcoming.
She
commented,
"Is
that
it?
You're
not
ordering
anything
else?"
I
explained
that
we
don't
consume
soft
drinks,
and
she
walked
away.
I
found
this
initial
encounter
rather
rude
but
decided
to
give
it
the
benefit
of
the
doubt.
Later,
when
Sarah
returned
to
take
our
food
orders,
I
ordered
three
Ultimate
Shrimp
Platters.
I
tried
to
be
pleasant,
asking
for
her
recommendations
on
the
best
flavors.
However,
I
was
taken
aback
when
she
told
me
we
couldn't
share
the
plates.
I
mentioned
that
we
were
three
adults
and
might
share
some
with
the
kids.
Unsurprisingly,
she
insisted,
"You
can't
share
with
your
kids."
Feeling
uncomfortable,
I
called
her
back
as
she
was
leaving
and
expressed
my
dissatisfaction
with
her
behavior.
I
even
told
her
that
I
wanted
to
leave
the
restaurant.
Subsequently,
the
manager,
I
think
her
name
was
Jennifer,
came
over
to
inquire
about
the
situation.
After
explaining
the
circumstances,
Jennifer
assured
us
that
it
was
perfectly
acceptable
to
share
with
young
children
and
offered
to
have
another
host
serve
us.
Although
Jennifer's
intervention
was
appreciated,
the
initial
negative
experience
had
already
soured
our
visit.
I
requested
to
settle
the
bill
for
the
drinks
and
leave,
which
Jennifer
allowed
without
charging
us
for
the
beverages.
I
am
writing
this
review
because,
even
a
day
later,
I
cannot
forget
the
disrespectful
behavior
of
the
host.
I
believe
it
is
crucial
to
provide
feedback
about
such
experiences
to
encourage
better
service
standards.
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