Featured Reviews


Frequently mentioned in reviews: room (18) hotel (11) clean (10) breakfast (9) water (9) stay (8) good (8) rooms (7) nice (6) microwave (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Max Z. 1 year ago on Google
    Room was not clean. The remote had something all over it. The bedding was stained. There was something sticky on the night stand. It obviously hadn’t been vacuumed in a while. There was toilet paper shoved in the peep holes because they were broken. Breakfast was not stocked well at all. 2/10 would definitely not stay again.
    1 person found this review helpful 👍

  • 3/5 Sharon C. 1 year ago on Google
    The rooms really need updated. They were clean, for the most part, but everything looked old. The couch really needs replaced, it was filthy! The room is spacious and has a separate bedroom area that has a door between bedroom and livingroom area. Bed was comfortable enough. Breakfast area was okay, other than a broken toaster. Can make a waffle, have cereal, or sausage geavy and biscuit. The only fruit offered was an apple. It's good enough for a quick stop. It was a reasonable price and good location.
    1 person found this review helpful 👍

  • 3/5 Kt A. 1 year ago on Google
    First room we were put in smelt of smoke/mildew and since I had a baby with me i immediately requested a relocation. The staff had no hesitation moving us when asked. The second room was also not the cleanest or freshest but it was 330 am so at that point I was just ready to sleep. The halls we’re quiet, slept soundly until 9. Breakfast has decent options and seems pretty clean and well kept. Overall: not the cleanest but I didn’t see any bugs 👍🏻 Good service and decent breakfast
    1 person found this review helpful 👍

  • 2/5 Samantha N. 5 months ago on Google • 48 reviews
    There really isn’t anything quality about this hotel. It’s very cheaply designed. The rooms are extremely outdated, the breakfast isn’t anything fancy. They do have delicious biscuits and gravy but it honestly throws me off that they keep the gravy in a crock pot. I’ve never seen that before at any hotel I’ve ever stayed at. The pool is small and not warm. The halls smell like a dirty apartment and there was never any hot water for showers. The only real good thing about this hotel would be the comfortable beds. All in all, I wish I would have booked a different hotel, but it’s too late now. I just know I won’t return to this location.

  • 4/5 T F. 6 months ago on Google • 11 reviews
    Great location right off highway. Decent rooms. Service was fine, towels and whatnot were available through housekeeping every morning. I did not do their morning breakfast.

  • 1/5 crazy w. 7 months ago on Google • 9 reviews
    We just booked in and got in are room and 10 mins later my baby girl had a bed bug on here. So I had all the kids get up and we seen 3 more under the sheets. I don't not recommend to stay here. Then we went to the Hilton hotel and talked to them about it and the lady said they have know about the bugs. I will be contacting my lawyer on this issue. Only reason I ranked at all is it would not allow me to rate 0. I'm am very upset. I just hope I did not leave with any on are stuff. The place is very dirty as well.

  • 5/5 phani c. 4 months ago on Google • 5 reviews
    hotel was awesome. Clean room, comfy bed, nice staff, yummy breakfast, good location.

  • 5/5 Gerald H. 5 months ago on Google • 3 reviews
    The room was very nice and clean at a moderate price. The Manager was very friendly and upbeat. It is easy to get from and back to the interstate.

  • 2/5 Tony N. 1 year ago on Google
    It was ok. The coffee amenities are in the bathroom which is weird. The walls were dirty with splashes of coffee or soda running down the wall. Housekeeping needs to step it up because cleanliness is atrocious. 2 stars because the front office lady was very nice but the room was not clean.

  • 1/5 Marilyn G. 1 year ago on Google
    Absolutely disgusting. Dirty, no soap, shampoo or conditioner in bathroom. Outside of tub gross . Pillows were lumpy. Sofa had holes in upholstery. Went to turn off lamp and discovered a fingernail clipping on bedside table. Would never recommend this hotel.

  • 2/5 Frances Hitchcock (. 9 months ago on Google
    Rooms were very small. Shower was good. Coffee in the room was horrid. Check in person very nice and funny. Had to move microwave to plug in coffee and housekeeping had not cleaned under microwave for months. Won't stay here again. Needs to be refurbished.

  • 1/5 Martha H. 9 months ago on Google
    Friendly staff. Filthy rooms. I was concerned that the room was dirty when I first entered the bathroom and saw hair and dirt and residue being the door. The tile looked like it hadn’t been cleaned. I used a washcloth to see the filth. There were coffee spill stains on the wall next to the mirror. In the main room, it was clear that the carpet had only been vacuumed along the walking path…not under the desk or chair or trash can. It also appears that a soda had exploded all across the wall by the desk and not cleaned. Breakfast is very lacking.

  • 5/5 Kristy M. 11 months ago on Google
    Room was clean and nice, beds were really comfy, continental breakfast was good and the front desk staff were very friendly. Definitely would stay here again on future travels. Price was really good too.

  • 2/5 Charity R. 1 year ago on Google
    This place is usually better but on this trip the hot water is out in the whole hotel, which I am surprised they can do business. The juice dispenser and coffee was out at breakfast, nothing to offer except water and milk. As I said it was a rare occasion that there were issues.

  • 1/5 John B. 1 year ago on Google
    No hot water to take a shower and room was a mess as well as the battery was removed from the rooms fire alarm. When guest services was notified about no hot water they moved me to a different room because they thought it was room specific (?). The other room was even in worse shape and of course no hot water. When I called guest services they stated that their boiler was down but they said that I can still shower even though it was cold. I ended up having a debate with guest services about getting a refund because I was already checked in. Ended up packing and leaving for an other hotel.

  • 3/5 Stephen “Dr.Feelgood” F. 1 year ago on Google
    All in all not bad rooms. Big rooms with fridge and microwave. One bad thing is our toliet didn't really flush, well if flushed but it was like they turn the water on once an hour so once you flushed, you had to wait before you could flush it again....weird I know but definitely worth the money with a pretty yummy breakfast!

  • 5/5 Ellen L. 1 year ago on Google
    Our stay was absolutely perfect, we had checked in Friday night with a young man who was very nice and accommodating! Breakfast was great too! Definitely good location. Right off the highway.

  • 3/5 Kem O. 1 year ago on Google
    Rooms were not that clean. Floor in the room we got had a very sticky floor and end table. Couch had no support when you sat on it..

  • 1/5 LetsplayJump 1 year ago on Google
    Did not stay. Had reservation to arrive after 3pm on a Fri since was arriving on Sat early by 7am. The man at front desk who seemed to be from India refused our stay. Says reservation got canceled and should have arrived by 4am. I asked if could check availability and willing to pay for another reservation.said no have to wait until 3pm that Saturday. We were tired with my 3 small children driving from out of state. He was so rude and no empathy

  • 2/5 Melissa K. 1 year ago on Google
    The pool was so chemically off, that our youngest son ended up with literal burns in his nose. There are plenty of much nicer hotels near by. Please, go with those.

  • 2/5 Elizabeth F. 1 year ago on Google
    The smell is nearly unbearable. I have no idea what it is (?curry or some spice) but it permeates the room. I opened a window and ran the fan and still feel like the scent is clinging to my body and contents of my suitcase. We are here to go to a bucket list event and all I can imagine is that our entire family will reek of this unknown spice scent. I knew this wasn’t a Renaissance or higher end chain when we booked but hugely disappointed. No quality at this Quality Inn!

  • 1/5 Jonathan C. 1 year ago on Google
    The room was ok and looked clean. It couldn't have been very clean because someone left a taco in the microwave so I know the microwave wasn't cleaned out. The rest of the room did appear clean though. This hotel offers breakfast if that's what you want to call some cereal and a bagel breakfast. Very disappointing to say the least. They do have an indoor pool but honestly I don't know why anyone would want to get in it. The pool was so cloudy you couldn't see the first step and the water looked like it was very thick so my family steered clear of that disgusting water. The staff was friendly and the prices were reasonable for the stay. I will check around for pricing at the other hotels next door to Quality Inn before using this hotel again.

  • 5/5 darkmarkstories 7 months ago on Google • 1 review
    Light didn't work, pretty sure the elevator would have collapsed, I'm like 80% sure there were bed bugs, microwave might have exploded if I used it, and no proper pillows. 10/10 would recommend


Call +1 502-251-1106 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Tru by Hilton Shepherdsville Louisville South image
1
Tru by Hilton Shepherdsville Louisville South
Hotel
Relaxed hotel offering breakfast & parking, plus an indoor pool & a fitness room.
4.40 (666 reviews)
Comfort Inn Shepherdsville - Louisville South image
2
Comfort Inn Shepherdsville - Louisville South
Hotel
Budget hotel offering modern rooms with free WiFi, plus complimentary hot breakfast.
$87/night
4.10 (567 reviews)
Hampton Inn Louisville-I-65 @ Brooks Rd. image
3
Hampton Inn Louisville-I-65 @ Brooks Rd.
Hotel
Bright, traditional rooms in an unfussy hotel, plus free hot breakfast, an outdoor pool & a gym.
4.30 (467 reviews)
Fairfield Inn & Suites by Marriott Louisville Shepherdsville image
4
Fairfield Inn & Suites by Marriott Louisville Shepherdsville
Hotel
🫤 I came exhausted from traveling 2 days. The room looked clean but was not. I saw a sock left behind from the previous guest. No one had run a vacuum. Lots of other debris on the carpet. The phone and table had stains from a previous guest. The door to the bathroom was dented and unable to close from...
4.10 (425 reviews)
Holiday Inn Express & Suites Louisville South-Hillview, an IHG Hotel image
5
Holiday Inn Express & Suites Louisville South-Hillview, an IHG Hotel
Hotel
Casual hotel offering a fitness center & an indoor pool, plus free Wi-Fi & hot breakfast.
4.10 (421 reviews)
Last updated:
()