Featured Reviews


Frequently mentioned in reviews: mall (31) stores (15) shop (9) time (8) early (8) people (7) shopping (6) court (6) security (6) close (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Owen R. 1 year ago on Google • 225 reviews
    A very pretty mall. Smaller than St Matthews but still has a lot of good stuff.
    10 people found this review helpful 👍

  • 3/5 Brittany H. 1 year ago on Google
    I don't shop here much but every time I do I get accosted by those people at the Dead Sea Salt kiosk. I mean, just today, I'm headed towards H&M and one of them comes right at me and even after I say I'm not interested multiple times, she doesn't stop. One of the Foot Locker employees was even rolling her eyes and sharing in my frustration. So after I finish at H&M, I actually took a phone call and THE SAME GIRL from the kiosk starts coming at me AGAIN! WHILE I'M ON THE FREAKING PHONE! This is ridiculous. I want to enjoy my shopping experience in the few places that are actually left in this mall WITHOUT being harassed by these people. It happens so much that I've had to come up with a game plan to try and avoid them, and even then it doesn't work. The managers of this mall need to reevaluate this company's presence and their sales practices. They make me absolutely miserable and I can't possibly be the only one.
    11 people found this review helpful 👍

  • 1/5 Crystal L. 2 years ago on Google
    Haven’t been to j mall in 15 years. Went today and boy is it ghetto. Did not feel safe at all.
    9 people found this review helpful 👍

  • 5/5 Flash L. 7 years ago on Google • 107 reviews
    Jefferson Mall is a great place to shop tons of stores. Now they even have a kids play area with padded floor in front of footlocker. And also some small coin ride on rides. Plus the food court is prerty big.
    4 people found this review helpful 👍

  • 4/5 Sandy's C. 5 months ago on Google • 129 reviews
    Nice spacious mall to do your shopping in. Plenty of stores inside with a food court. They also have a play area for your kids. There has been some trouble there recently. So stay aware of your surroundings while inside. Lots of security inside for any problems.
    1 person found this review helpful 👍

  • 3/5 Jerrod C. 5 years ago on Google • 136 reviews
    The only thing I did not like was I brought a shirt from footaction and the thing that stops people from stealing was not removed.

  • 2/5 Often W. 1 year ago on Google
    The hours are not correct half the time. They say they open at 9 but a lot of the stores don't open til 10. So many of the stores close early without warning. The lotion people will not leave you alone. I love the J mall don't get me wrong, but it hasn't got better lately, that's all I'm saying
    3 people found this review helpful 👍

  • 3/5 Jen W. 1 year ago on Google
    Came to mall to specifically shop at glitters and it was closed early. This is not the 1st time I came by and it was closed early. I asked the lady working the last time I was in about it being closed a couple days earlier early, and her response was they didn't close early they close at 7 . Well I was here before 6 yesterday and they were in fact closed so she lied. All the workers for this store are family members . Why lie, just say you were short handed or had to close early for whatever reason? It doesn't stop me from coming back at another time regardless, because I love the prices and selection of product at this store.
    3 people found this review helpful 👍

  • 1/5 Johnatan C. 9 months ago on Google • 83 reviews
    I had a very bad experience with the security from the mall very disrespectful and mad, I am not from there I am from Texas and as I was passing by Kentucky I stoped early before mall opening hours, shopping from and delivering to the mall stores and this security came up to us and told us that we cannot park here until mall opens doors. I got a picture of the security guard but not sharing it, but definitely thinking twice in stoping in this place, or if I stop and I get approached by this security mall wannabe cop I will treat him the way he treats to see if he tolerates disrespectfulness.
    1 person found this review helpful 👍

  • 1/5 Rob run C. 7 months ago on Google • 121 reviews
    Trash mall for guys they never havw anything worth buying, no givenchy shirts, no jordans, no Gucci shirts, no rolex or michael.kors watches just a trash place to shop. Id rather order online for guys good place to shop for female

  • 2/5 Matthew K. 4 years ago on Google • 32 reviews
    I remember when this mall was a pretty hoppin' place... I don't think it was ever number one on Louisville's list of malls to go to.... But now with two of the major department stores are closed and the rest of mall having very basic and blah stores with nothing really unique to set it apart it's really depressing. I want to say this any shopping mall with a head shop in it is really not a place for kids.
    2 people found this review helpful 👍

  • 1/5 Lauren Ken D. 1 year ago on Google
    Beware of the little pop up shop islands with the sales people that beg to do demonstrations on you. One in particular sales body scrubs and 24k gold(doubtful) body butter. They'll tell you it's a certain amount and triple charge your account and give you a reciept saying all sales are final and won't refund you after flat out lying to you. Scammers. Idk how they're even allowed to still set up shop there just preying on people.
    2 people found this review helpful 👍

  • 4/5 moin a. 1 year ago on Google
    Nice place for Shop Eat and Massage.
    2 people found this review helpful 👍

  • 5/5 John W H. 6 months ago on Google • 64 reviews
    The shopping is fine lots of selections to choose from and they have a great food court. But be careful as there was a shooting here a while back. There is a security presence that they didn't have before. The mall posts that concealed carry is prohibited but I'll just say be prepared anyway. Enjoy the mall!

  • 1/5 Bill 9 months ago on Google • 53 reviews
    I went there at 730 I know what I wanted from two different stores. Knowing I had plenty of time because the mall closes at 9. So I spent about 15 minutes in the first store. then I heard an announcement over the loud speaker that the mall was closing at 8pm. So I didn't get to go to the other store because by the time I got there they weren't allowing people in. So I guess it doesn't help to check what time the mall closes because they just close when they want.

  • 1/5 Princess Q. 1 year ago on Google
    My one star is for the ppl in the mall that stop you to sell you stuff. It’s one thing to simply ask someone if they are interested, but it’s another to grab someone and not let them go until they do buy something. I seriously had to pay for the product or risk getting kicked out of the mall or go to jail just so the lady would let me go. I kept telling her repeatedly that I wasn’t interested and that I had to go. She would not let go of my arm. Another man from a different vender grabbed a lady’s arm, but he let her go. Seriously going to the mall use to be fun and now I’ve noticed not too many ppl go and the ones that do wear earbuds when they know they have to walk by these sellers. I get it they need to make a sell. But seriously have some respect & understand that Not interested is the same as No.
    1 person found this review helpful 👍

  • 1/5 KLJ 1 year ago on Google
    Was going to the mall for Chinese food only. The woman that works at relax place, thought it was okay to advertise her massage by touching me as I'm trying to walk. Not everyone is okay with being touched, especially by a stranger.
    1 person found this review helpful 👍

  • 4/5 Sara B. 6 years ago on Google • 7 reviews
    The place has really been revitalized in the last few years! There have been additions of better, more varied stores and much needed remodels of existing shops. There's still an inordinate number of shoe stores.
    1 person found this review helpful 👍

  • 2/5 Shelly B. 1 year ago on Google
    This used to be a great mall with quality department stores. They used to have nice kid stores like Justice and Children's place. They used to have Hallmark, Macys, Payless, Yankee Candle. Now, it is ghetto. JCPenney looks Kmart. It you want some pot leaf clothing, this is the place for you.
    1 person found this review helpful 👍

  • 1/5 Evan K. 1 year ago on Google
    It used to be good, but now there is no selection at all. They said F the Jefferson Mall location when they opened tge Lexington store. Sad
    1 person found this review helpful 👍

  • 3/5 Google R. 2 years ago on Google
    Jefferson Mall used to be one of the best places to go on the weekend. That being said, it has been years since it lost that title. All of the stores that used to be big and popular aren’t really there anymore, so it always looks abandoned and isolated. They used to decorate and go all out for the holidays but they got rid of all the decorations, including their water fountains and TV’s that they had planted all across the food court. Round One is the newest addition to the mall but it’s just a scam. It’s overpriced, you’ll never win anything, and the food looks atrocious. Oh, and the mall still closes super early so if you arrive there after 5:00 pm, everything will be preparing to close. All in all, there’s not really a reason to go to Jefferson Mall. It’s an abandoned flea market that is a rotting shell of what it used to be. Unless you want some pretty good Asian cuisine or some anime merch, there’s no reason to go. However, if you’re fine being disappointed on a daily basis, Jefferson Mall might just work for you.
    1 person found this review helpful 👍

  • 5/5 Coal W. 7 months ago on Google • 42 reviews
    Always great but not too fond of the fake K9 they got parading around, attacking and scaring the daylights outta any kid in the vicinity.

  • 5/5 kim o. 1 year ago on Google
    Love coming here the services are awesome and Selena is the best and sweetest person. Love ❤️ you girl

  • 4/5 Slacking P. 2 years ago on Google
    Great mall and very lively.

  • 5/5 JoJo 2 years ago on Google
    Love going here to just hang out for a little while and walk into all the stores. Nice sales, especially shopping for the holidays.

  • 3/5 rose a. 1 year ago on Google
    It needs more nice restaurants and coffee shops. So wired, it supposed to be more set up for families. I wished to have a cup of coffee while I was there.

  • 4/5 Brian H. 1 year ago on Google
    I've shopped here ever since I was a little boy. I'm now 42 years old and I still enjoy it. But it's nothing like it was back then. 👍 for j mall

  • 4/5 Seymour G. 2 years ago on Google
    Wide variety of stores to choose from. Decent food court. This is a favorite of mine because it was the mall where I shopped growing up.

  • 5/5 Tiffany C. 1 year ago on Google
    Got tricked by the candy lady and spent $30 but I'll definitely be back just for the food court.

  • 5/5 ronnie c. 4 years ago on Google
    Went to Aldi's to shop They have lots and lots of very good prices


Call (502) 968-4103 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Arcade games
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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