Featured Reviews


Frequently mentioned in reviews: store (10) Kroger (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 AhmLit 2. 4 years ago on Google
    I apologize for spending $110 lastnite in the store, taking and hour to get back to my car. I will not return because if I'm not loitering, it dont matter how long I'm in the store. Horrible security.
    3 people found this review helpful 👍

  • 2/5 Lawanna 2 years ago on Google
    I was a customer at the Kroger deli on 11/28/2021 @ 2pm. I walked to the deli counter and an elderly lady approached me and said, "What do you want?". I was surprised by the greeting. I felt how she said it was rude and unwelcoming. Instead of entertaining her behavior, I informed her that I wanted chicken wings. She asked me how many. There were a handful of wings in the pan so I told her I will take 5 but looking at the condition of the wings I decided to take 4 instead. She informed me her co worker needed to put down more chicken. I explained to the woman I am fine with 4. Then, As she placed the wings in the box she explained to me the wings are spicy I told her ok I will take them. She said, "What?". Then, dumped my chicken back into the pan. I asked her what she was doing?. She said, you said ok which means you didn't want them. I told her ok means I will take them. Then, she attempted to argue with me,. I stopped her and told her not to argue with customers. Once again, she dumped by chicken in the pan and walked away. I reported her to management. I had been a customer of Kroger for over 20 years, and also worked for them for a couple of years. I had never experienced such rude and disrespectful behavior. Kroger needs to be careful who they hire because it takes one person to bring a company down
    2 people found this review helpful 👍

  • 4/5 John C. 5 years ago on Google
    Another great day for the Shop and Share. Much like last year, everyone was very generous in giving back to those who have a very special need. Thank you to our Southend neighbor's who helped us raise 14 carts of support. We will see you again next year.
    1 person found this review helpful 👍

  • 4/5 Sandy's C. 2 years ago on Google
    Me and a friend shopped in there this morning. It was the first time I have been in this store in years. The store was nice and clean. Their employees are very friendly, I joked and kidded around with a few while I was shopping and checking out. The only problem I noticed is they have quite bit of their stock in what is called "fronted" in their store. Where they pull what they have on the shelves to the front to make it look like they have more on the their shelves than they do. I am noticing more and more stores are doing that now though/
    1 person found this review helpful 👍

  • 1/5 XxXxXx X. 1 year ago on Google
    One star because I can't give 0. I have been treated like a thieve in this store so many times over the years, even had former "guards" pull at my jackets. Their most recent is them calling managers and "security" each time I look at the plushies they have, especially since I found some Easter ones laying on the shelf back in June. Bought one today and one of the employees asked if that was mine while I was outside getting my stuff ready to head home. There's too many things that I could list that has happened over the years of how I've been treated, but I'd be leaving a novel instead of a review.
    1 person found this review helpful 👍

  • 3/5 Jason Y. 1 year ago on Google
    Convenient to have in the neighborhood but it is small and ghetto

  • 5/5 Tim S. 8 months ago on Google
    Pleasant employee's were caring and helpful

  • 5/5 RONALD E. N. 7 months ago on Google
    IT'S 1 OF MY FAVORITE STORES TO SHOP AT AND I USED TO WORK FOR KROGER IN NEW ALBANY, INDIANA ABOUT 42 YRS AGO !!!!

  • 1/5 Lecia 7 months ago on Google
    Purchased a pepperoni and cheese snack tray at this Kroger came to find out it had mold in the cheese after opening the package when I came home. Expiration date don’t expire until September. Will not not return

  • 5/5 Windy Kelly (. 4 months ago on Google
    Love the selection of fresh fruits & vegetables here. Prices & customer assistance are always good. Having a Kroger card is so beneficial. You really are rewarded for shopping there!

  • 1/5 Chelsea B. 10 months ago on Google
    I wasnt in the store 5 minutes and a mouse ran across the floor in front of me and crawled under the shelving in the seasonal section

  • 5/5 Bill H. 11 months ago on Google
    Always great service, never long wait at checkout. Being older I like the smaller format,easier to get around.

  • 1/5 Daniel f. 10 months ago on Google
    My wife and I purchased some groceries and some beer today. The reason we purchased the beer "Bud light" was because of the rebate offer on the 30 pack. We started to check out at the self check out line and when finished we expected the rebate for the beer but it didn't print it was blank. So we talked to the cashier in the self check out area. She informed us this has happened before and she wished they get it fixed and called the store manager Matthew. Matthew walked right up to the security and the cashier and began to speaking harshly without even greeting us or looking at us. He told us to call some number and they would most likely put the amount of the rebate on our kroger card. We said no we would like a refund for the beer he states that by law can't refund alcohol. I said that is unacceptable and lm not leveing without my money he proceeds to walk away rudely and finally another manager Laso walks up and ask if we left the store and we had not and refunded our money. No apology for the inconvenience nothing! It's truly sad that we had to experience that.

  • 1/5 Resurrection 1. 1 year ago on Google
    The pharmacy here is the slowest and rudest I have ever even heard of. You give him 48 hours to get your medicine ready they still show up until you 6 more hours cuz they're too lazy to get the s*** done in the first place. Happened on multiple occasions. Not to mention the 40-minute line. Do yourself a favor go literally anywhere else.

  • 1/5 Gerald R. 2 years ago on Google
    The Pharmacy has some serious issues. I've called them twice trying to determine the status of a blood pressure med. After routing my call through the menu, it rang for over 10 minutes without anyone picking up. Didn't even have the courtesy to ask me to "Hold Please". I get being under staffed, but turning off the phone system or ignoring customers calls isn't the answer to the staffing issue. Hire more staff!

  • 4/5 Lance H. 1 year ago on Google
    Amazing customer service! Selection isn’t as large as some locations but the store has great character.

  • 1/5 Christina M. 1 year ago on Google
    The pharmacy use to be great. Now they have went down hill badly. They filled all my daughters medical supplies last month. This month claimed that she has a secondary insurance that did not exist in their system. These were needles for her insulin pens and another for her blood sugar. All the sudden those two things weren’t covered because it said she had a secondary insurance which was false. The insurance company made attempts to get them to bypass this because this wasn’t correct that they do cover those things they covered them last month. They knew better than to refuse to hand me the needles that were covered under my daughters health insurance and her monitor. Then yesterday magically my daughters pen needles were sent to another Kroger pharmacy which I did not request nor did I authorize. It’s kind of funny that last week they had the pen needles there at the pharmacy then mysteriously sent them somewhere else. Then with my health insurance in the system it was oh you’re gonna have to pay this much money which is over $1000, this is not correct. Their system is messed up and apparently they have no clue what they’re doing. They know good and well my daughter can’t take her insulin without those needles. There are two really good people there that know how to use the system and can fix anything. So I will go over there today and if I continue to have problems not only am I switching because I am, I’m filing one hell of a complaint. This Pharmacy is going to screw around and put somebody in the hospital because what if they cannot switch to another pharmacy? There was no reason for this to happen. Thank you so much.


Call +1 502-368-3065 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Recycling
    • ✓️ Plastic bags
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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