This place is absolutely horrible. I am the owner of alpha Tactical LLC in New Albany Indiana and while I was in this store, I seen prices that where outrageous. Almost 50 dollars for blazer 9mm ammo, 25 dollars for pmc .223 and every accessory they had in the store was made in China and shipped here for next to nothing and then listed for about 3 to 10 times it's actual face value. They literally had slings from wish.com that you can buy for $3 to $5 listed for $45 not to mention the quality of their custom gunsmithing is horrendous the barrels that they use on all of their builds are cheap and not even melanated let alone chrome lined they charge $450 for an upper you can buy online for $250 this place is all about profit and not about customer service. While I was in the store I heard their gunsmith lie to a customer and tell them that they are the only operation like this meaning gunsmith within a 500 mile radius of Louisville Kentucky and out of respect because I was in there building I did not call him on his blatant lie and tell him that I am a certified gunsmith who operates out of New Albany Indiana because I did not want to steal their customer but to give you an example of what they do the gentleman he was talking to had a Marlin model 60 22 caliber rifle that was messing the trigger assembly and was rusted he was going to charge that man $145 to pit a trigger assembly in... He charged him almost 50 dollars the the trigger assembly.. if you want low quality AR builds overpriced gunsmithing then go to this store. To put things in perspective and to equate their prices to the working class individual let's say the average person makes 350 a week after taxes at their job that would buy you seven boxes of 9 mm at this store...

Similar experience as many others. Took them a barrel for a 30.06 rebuild. They popped out the stuck round but didn't touch it for the year they had it. Kept getting the "another month" runaround. Finally just took my barrel and settled up for the round they cleared. Look, if you can't or don't want to do it, just let me know. Just don't waste my time. never again.

Wanted my Baretta 391 cleaned. The charge, first $45, then the "boss" said it's $50. I picked up my gun a couple of days later. When I removed the extended choke it sound "sandy". I mentioned it to the salesman. He said that's normal. After getting back to Michigan for a shoot I realized, although the gas valve looked spotless, it had not been disassembled and cleaned internally. Gosh, I can do that. Don't go there to have your gun cleaned. I wish I could get of my money back. :(

Went in to check the place out, a lot of Chinese optics, cheap 3rd tier ar parts and the shop was in general disarray. Not something you would expect from professional gunsmiths. After overhearing a few typical gun store conversations, I already knew I was in for it. I ended up speaking to one of the guys about a lower parts kit, and he tried to sell me on a trigger. When I mentioned I run $250+ Geissele triggers in my rifles and I only needed the lower parts for spares, he told me that his $90 Rock River would walk circles around a Geissele. These guys are taking advantage of uninformed first time gun buyers and people looking for a “quick fix” If you’re having an issue with your firearm, avoid this place, contact the manufacturer, you’ll be happy you didn’t leave your firearm here.

Took a brand new Model 70 Super Grade in to have the trigger lightened. They did lighten the trigger, but the action screws and the metal around the screws were corroded after they were done. My guess is that the screwdriver used to loosen the screws had some type of caustic on the end. When they loosened my screws it transferred to them and the surrounding metal. I don't believe it was intentional, but it really messed up my gun. I never said anything about it, I couldn't prove it and how could they fix it, re-blue my new gun? That would only decrease the value even more. Live and learn.

The date is now 3/15/17. In9/7/16 dropped my gun off for extensive repairs even though it was a lot of work he didn't say how long it would take. At 3 months I was told 1 more month waited 6 wks. talked to the owner asked how long. 1 month waited 6 weeks went to the shop ask for info on the gun NO work had been done what a joke this company is. So if u want to do business with them be prepared to wait wait wait⏱

This place is great, I went in to have a new front sight put on my 1911 and while working on my gun they noticed that the hammer fell when racking the slide. I asked how much it would cost to fix it, and the guy said, " let me just take it in the back and see what I can do." He fixed a spring, and charged me nothing for it. Thank you for noticing an issue with my gun that could have resulted in accidental discharge of the firearm, and thank you for fixing it. I will always bring my firearms to these guys in the future. Good friendly people, I sometimes feel out of place in gun stores because I am not military or police and I look kind of like a hippy, but I felt comfortable in the store because the staff was engaging and friendly.

Went in to get my compensator fitted said it may take a day or 2 got it back in 45 mins with a new spring definitely a nice store

In the past Firearm service center has been incredible in prices and service and will do anything for you but on April 22nd 2020 I left a shotgun of mine there to be repaired here now January 14th 2021 I’ve had it. Since Gary’s death the number provided on the building and in the answering machine neither respond to text or answer calls and has a full voicemail box so I’m left with no ability to get my property back after having left it there for the past 9 months my next step is a lawyer

Great place to buy from or to get a great gun Smith service on any firearms. I have had these guys and on and modify a few different guns, there service has always been super fast and highly effective. Use this shop over any other in the immediate area. Thanks for your expertise guys!!

I live in Lexington i broke the safety return catch on my 7mm . And this place fixed it and great turn around time. There are no real gunsmith around that now what there doing. Just a bunch of you tube gunsmiths