Genesis Diamonds image

Genesis Diamonds

Jewelry store

One of the Most Reviewed Jewelry stores in St. Matthews


Address

4600 Shelbyville Rd #106, Louisville, KY 40207, United States

Website

www.genesisdiamonds.net

Contact

+1 502-891-0424

Rating on Google Maps

4.90 (1.6K reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), 10 am to 7 pm, Hours might differ
  • Saturday: 10 am to 5 pm
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: Genesis (50) ring (42) Terri (24) rings (23) wedding (22) jewelry (20) service (18) experience (18) Diamonds (17) engagement (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Eriauna S. 2 years ago on Google
    When my fiancé and I began shopping for my engagement ring Genesis was the third store we visited. Three times was surely the charm as we fell in love with Genesis' excellence customer service and personal charm. Vetta took great care of us and helped us design a one of a kind ring with every detail I wanted. We cannot wait to return to purchase our bands and other jewelry purchases in the future!
    1 person found this review helpful 👍

  • 5/5 W H. 4 months ago on Google • 24 reviews
    We had a very positive experience with Vetta purchasing a gift. She walked us through choosing a beautiful design that fit our budget while not compromising quality. We highly recommend Genesis Diamonds to our family and friends.

  • 5/5 Lynne B. 1 year ago on Google
    Terri was FANTASTIC! She worked with us to find the perfect engagement and wedding ring set and didn’t stop offering options until she was convinced we loved the rings. The whole process was smooth, fun, and easy. We are so grateful for such a wonderful experience!
    1 person found this review helpful 👍

  • 5/5 Megan G. 1 year ago on Google
    We had a great experience getting my fiancé‘s wedding band thanks to Terri! She was so down to earth, helpful, and didn’t have that pushy salesperson vibe. She was so welcoming and fun! We have literally been to every jeweler in the Louisville area, and went with Genesis because of the reasonable price and Ms Terri! ❤️
    1 person found this review helpful 👍

  • 1/5 Brook B. 1 year ago on Google
    My 12 year old wedding rings center diamond broke in 3 places. How does a diamond break? I did nothing to damage it. The prongs and band are still in place and in good shape. Upon taking the ring to genesis, they treated me as though I did something horrible to the ring. Then told me since it has not been cleaned twice a year with them the warranty is void. They could fix it for $3000 plus. Genesis will not get another dime from me. Thankfully I have jewelry insurance and will be taking my buisness elsewhere. My father bought my mother a $5000 right handed ring at Genesis three years ago, the band broke into several pieces. When she took it in they said her warranty was void because she didnt have it cleaned twice a year, and also wanted to charge her a hefty amount. Completely disgusted with genesis! If you want quality and customer service go elsewhere.
    1 person found this review helpful 👍

  • 5/5 Will G. 2 years ago on Google
    Terri E helped me pick out the perfect ring. She was so knowledgeable and personable. I never felt pressured to go above my budget. We will definitely be coming back to genesis diamonds for our wedding rings!
    1 person found this review helpful 👍

  • 5/5 Margie M. 9 months ago on Google • 8 reviews
    Wendie was absolutely amazing. She made the choices easy for us and we are thrilled with our finished product. We’ve made a friend for life and will not shop anywhere else for jewelry.

  • 5/5 Karen N. 3 months ago on Google • 6 reviews New
    I highly recommend Genesis Diamonds, our experience has been amazing! Vetta and Sherri helped us pick the perfect diamond for our 35 wedding anniversary. Customer service is top notch! Maria helped size my ring while we waited and we left with one beautiful diamond ring!

  • 5/5 Austin C. 3 months ago on Google • 5 reviews New
    Absolute best place in Louisville for Jewelry. Always top notch service with the utmost respect each and every visit. I can’t thank Jim, Angus, and Kentus enough! These guys always take care of me and the ladies up front are super nice. Can’t speak highly enough of this place. Thanks Genesis

  • 5/5 Anita B. 3 months ago on Google • 5 reviews New
    Angus, Jayden and Katie were my pick up team. They went above and beyond to make sure I was pleased with my ring. Genesis really stands behind their product and their service. You won’t go wrong purchasing a ring from them. Thank you for everything guys. Angus you rock! Forgot to mention sales associate, Sherry. Excellent as well.

  • 5/5 Tara P. 5 months ago on Google • 4 reviews
    I absolutely love Genesis Diamonds (Louisville, KY). We have been using them for all of our jewelry for years. All of the staff is kind, knowledgeable and extremely helpful. They treat us like family and call us by name every time we walk in the door. I can’t say enough good things about their staff, selection, no pressure sales and quality of jewelry. Huge shout out to Terri! We LOVE working with her. She is very knowledgeable, fun to work with, knows my taste, stays within our budget and is zero pressure. We always look forward to working with her for those exact reasons. Going to Genesis for all your jewelry needs is a no brainer. Thank you to the staff at Genesis and Terri for always giving quality diamonds/jewelry the best customer service around.

  • 5/5 Taylor L. 6 months ago on Google • 4 reviews
    I have so much to say about the people at Genesis. Our experience with everyone at this store has been welcoming and warm. The first time we stopped in was for the Tacori trunk show in November of 2022. Gal, one of the owners, was in town from Nashville. Gal is a gem and helped my wife and I design beautiful engagement rings. The thing about Gal is that he treated us like we were everything. He provided comfort in the budget we had set. He was inclusive towards my wife and I. He shared personal stories about him and his wife. He helped us custom design our rings explaining everything about the cut, color and clarity. He gave us his personal cell phone number and provided updates on the rings. He even told us that the same master jeweler made our rings. Our next experience was more recent with Terri. Terri welcomed us and sung high praises of our beautiful engagement rings we had designed. Teri helped us pick out wedding bands taking time to explain sizing and the best options. My wife especially loved Terri because she radiated inclusivity. And a week later our rings were ready! Today we had the pleasure of working with Terri again and sweet Katie. Our rings are stunning! Katie was so kind and sweet. We can’t wait to work with them again in the future!

  • 5/5 David L. 9 months ago on Google
    I took my fathers wedding band and my wedding band in to see if there was anyway to integrate the two bands. The staff at genesis diamonds was so kind and very helpful. They even brought out Kentus Plummer the in house jeweler to speak with me about my idea. Kentus even offered to perform the service while I waited. Amazing customer service. I’ve been a longtime customer with genesis diamonds and they have always treated me like royalty. Hats off to the team at the genesis diamonds on Shelbyville road. Keep up the great service.

  • 5/5 Lauren L. 9 months ago on Google
    Genesis Diamonds is truly the best! I have lived in 7 states and 3 countries and Genesis remains unmatched in terms of quality and customer service! A special thanks to Kentus Plummer, my jeweler, for his amazing work. Mr. Plummer worked around my crazy schedule and provided updates as he worked on my rings. He was so incredibly kind and made a point to greet and speak with me in person at pick up. My rings look perfect! I will forever recommend Genesis Diamonds and Mr. Plummer to my family and friends!

  • 5/5 Cynthia L. 6 months ago on Google
    If I could’ve give more stars I would. Everyone that helped was so nice, but Wendie was phenomenal. I am a very anxious person and it was my very first time trying out rings so I didn’t know if they were going to be rude and see a young couple just trying on rings for fun. Everyone was so patient and thorough to make sure you understand that rings isn’t something to play around with, once you make a decision it’s that. I came in with a vision and it was WRONG. I am a round girlie for sure, you never know until you try them on. So don’t be afraid to come in and try before making a decision. We will definitely be back!

  • 5/5 Shelby H. 10 months ago on Google
    I am so thankful for Terri and all of her expertise! She yet again has helped us add another special piece of jewelry for a special occasion, Mother’s Day. She and my husband worked together to find the perfect band to add my wedding set, it is stunning! Thank you Terri! I would recommend everyone pays you a visit, you have such a gift for making stunning pieces of jewelry come to life!

  • 5/5 Blair H. 11 months ago on Google
    My husband and I have been returning customers of Genesis in Louisville for many years now. You will not find better people, better service, better prices, or better jewelry anywhere. Every time we walk in we are treated like family. Terri is the best, you won’t find a better person to work with, she makes your jewelry experience fun. Kentus is amazing, he’s like a jewelry wizard. Thank you Genesis team for taking such good care of us. God Bless!

  • 5/5 Alexa B. 10 months ago on Google
    Vetta was great in helping me bring my dream ring to life! She walked me through the process, showed me options, shared her knowledge, and respected my priorities and vision until I was 100% satisfied. They call her the “custom Queen” for a reason! I now have a beautiful ring that combines both my former ring (which broke) and my grandmother’s ring in a setting that is uniquely my own and so sentimental. I cannot stop staring at my new wedding ring and band! Thank you!

  • 5/5 Bryan B. 11 months ago on Google
    Davis Jewelers price to repair my wife’s engagement ring was over twice what Genesis repaired it for. The worst part is that I bought the ring from Davis initially. Davis jewelers also did not warranty the ring when the middle stone, my wife’s grandmothers diamond, fell out. I had a good experience with Genesis. I’m

  • 5/5 Jordan J. 1 year ago on Google
    VETTA BARTON! WOW! A year ago I met Vetta inquiring about a second opinion for an engagement ring. She sat me down for an hour giving me all I could ever want to know about diamonds. As a GIA certified specialist, she gave me the whole run down on what I should look for in a Diamond and even showed me how to use the little scope to see the inclusion bodies in each Diamond. She was not pushy to make a sale and I could truly sense her sincerity in wanting me to find the best ring for myself. She then gave me her phone number which allowed easy access and follow up. Many people would think that too personal, but she sent me texts when there would be sales and showings at Genesis which allowed me to find my Diamond at an amazing price. She then helped me custom design a wedding band through Fana which was a fairly easy and quick process. I have had an amazing experience at Genesis Diamonds through Vetta. I would highly recommend to anyone, especially young men who don’t know anything about engagement rings!

  • 5/5 Emily M. 9 months ago on Google
    My husband and I came in to Genesis to explore upgrading my ring. Terri was an absolute angel and spent extra time and effort to find my perfect diamond and always kept in mind my personal budget for this upgrade. She delivered that perfect diamond within my budget and was never pushy. We will absolutely go to Terri again and will continue to go to Genesis for our jewelry needs. Thank you Terri and Genesis!

  • 5/5 Eric C. 1 year ago on Google
    My fiancé and I had an amazing experience shopping at Genesis Diamonds for our engagement ring and wedding bands. We met Wendie and it was like working with my favorite aunt, literally like working with family. She is vastly experienced and knowledgeable, she is genuinely friendly, and so helpful, and it was like she knew what we wanted before we did. She is just a wonderful human. I was truly impressed how she was able to dial us into the rings that truly fit our sense of taste, style and personalities, and we landed on the most beautiful diamond and ring for our budget. I am forever thankful we got the joy of working with her as we start our new life's journey. Long term memory stuff made at Genesis Diamonds. We can't thank Wendie enough!!!

  • 5/5 Beth P. 2 years ago on Google
    I’ve always had such great experiences with Genesis! Today a walked in and asked if I could leave my rings with them to be connected. Jill at the service counter asked the jeweler to come out and talk with me and he offered to do it on the spot. Kintus took my rings and had it all done in less than 5 minutes. In love with my set and would recommend Genesis to anyone!

  • 5/5 Vanessa D. 2 years ago on Google
    We always receive amazing customer service here. My husband and I got my engagement ring and our wedding bands here as well as this beautiful diamond sapphire ring for Christmas. We shopped around at a few different places when choosing my engagement ring and the diamonds here are unmatched! I had a diamond fall out of my wedding band and they quickly replaced it, free of charge. They’re willing to work on prices and the staff is extremely kind.

  • 5/5 John H. 2 years ago on Google
    Elly was extremely knowledgeable and helpful. She listened to us and made great recommendations. There was no pressure to buy and she asked what we liked, as well as what we didn’t like about various selections. We bought “anniversary” rings for both me and my wife. She also cleaned and polished the jewelry that we already own. It was a wonderful experience, we were not rushed even though the store was very busy, and we are thrilled with our purchases. The pieces that we chose were unique and the prices were very good.

  • 5/5 Dylan H. 2 years ago on Google
    I’ve been a customer of Genesis for years and have purchased jewelry from them for every major life event (engagement, anniversary, first child, etc.). I highly recommend working with Wendie and Kintus if they’re available. They’ve helped me with every purchase, always come through for me when I need something done fast, and never steer me wrong when I’m unsure of what I want. Easily the best jewelry store in Louisville with top customer service.

  • 5/5 Austin P. 2 years ago on Google
    Great place to shop. I was first helped by Wendie who was a great help and easy to work with. I made a few decisions and decided to come back later. Wendie was not in and I was helped by Vetta and made my final decisions. The whole process took about 30 minutes. I made a few custom requests and they made it happen. Took about 2 months but I am more than pleased with the results. Both women were very helpful and not pushy at all. Would most certainly use this place again.

  • 5/5 Maggie O. 2 years ago on Google
    I had a handcrafted ring resized. It is a combination of sterling silver and 14K, and the design made it not the easiest to enlarge. The jeweler was gracious and easy to talk with. And the final result was perfect! Plus, everyone in the store was so very nice. Great experience!

  • 5/5 Christian S. 2 years ago on Google
    My husband and I celebrated our 12 year wedding anniversary this week and he knew that Genesis Diamonds was where he wanted to go from their reputation and lifetime warranty. From the moment we walked in, Amber made us feel so comfortable! She was patient and kind and felt more like a friend choosing a new band and diamond along side of me than a sales clerk. We’re so incredibly thankful for her kindness. Kentus the Jewler was as equally amazing. It was fate that the set was my size, but Kentus got me polished up and soldered in no time at all. We will definitely be back for all of our jewelry needs in the future. Ask for Amber!

  • 5/5 T. s. 2 years ago on Google
    Vetta helped me pull off an amazing gift for my 10 year wedding anniversary. Everyone was so nice and polite. Customer for life!

  • 5/5 Samuel K. 2 years ago on Google
    I wanted to upgrade my wife’s wedding ring diamond and the entire staff at Genesis couldn’t have been more accommodating and professional in every step of the purchase. We have made other purchases at Genesis and have always been very happy with service and support. Thanks Genesis!!!

  • 5/5 Megan Magee D. 2 years ago on Google
    We had the BEST experience with Genesis Diamonds! We love our rings and really enjoyed working with Terry. Genesis is super accommodating and can really get you a one of a kind ring! One of my small diamonds fell out during our honeymoon due to resizing. I brought it in as soon as we got back and Genesis was able to fix it within minutes! Their lifetime warranty is a game changer!! I’m so glad my husband picked Genesis from the start. Their quality and professionalism is unmatched! We love Genesis!

  • 5/5 Samantha C. 1 year ago on Google
    I had an excellent experience going to Genesis Diamonds. I needed my ring inspected (my center diamond was loose) and repaired. I worked with Jill and Kintus. They were both super nice and made me feel comfortable letting them repair it. They were also able to repair my ring extremely fast (same day). Other companies were estimating 2-3 weeks to repair my ring and several of them stated they did not even have an in house jeweler. I will be back to check out wedding bands since I had such a great experience going to Genesis.

  • 5/5 Will L. 1 year ago on Google
    This is my Speedmaster I picked up from Genesis Diamonds. We are all familiar with the space/moon angle that Omega likes to stand by. I'm a pretty unimaginative guy, yet despite this, my Speedmaster has made me ponder some other lifestyles and alternative universes in space. I've been married to my wife for many years and we enjoy a very rewarding relationship together. She honors and serves me as a wife should honor and serve her husband and I honor and serve her the way a husband should honor and serve his wife. Yet, at work I day dream. I look at my Speedmaster and wonder about the Apollo 11 mission. Buzz Aldrin. Neil Armstrong. Michael Collins. These were all extremely professional, daring, active and fit men. What if I were one of them? I can imagine myself caught in zero gravity. I feel the weightlessness as I float, suspended without gravity. The quarters are close and confined. Adrenaline and seriousness fight for control over me. We are all strong, healthy men. We need an outlet for our stress and anxiety. Would Buzz accidentally brush past Neil as they floated in their capsule? A gentle point of body contact and maybe...a sly caress? We might never see our families again. Does Rolex allow you to reflect on your needs as a being as you float in space? I can see it in my minds eye. Neil Armstrong's twinkling blue eyes. He senses my urgency and need for contact. I miss my wife and have nowhere and no one to help me tame myself. Neil can tell. It is unspoken between us. I turn my back for a moment and I can feel him behind me. He floats towards me, his calloused hands gently undoing my outer suit. We embrace floating in zero gravity. It is science fiction. It is rewarding. He is an adept lover and despite outranking me, he lets me guide him. This is just a fun fantasy I've thought about when I'm lost in the dial at work. It's harmless but contrary to my very traditional values. I have more endings and scenarios about the Apollo 11 missions, all of which have been inspired by my Speedmaster. But, I choose to keep those close to the vest. Like the astronauts that traveled to the moon, I'm conservative and old school. It's how I play it - how I've always played it. No Rolex has ever stirred such musings from me before, but maybe you all feel differently? Regardless I highly recommend Genesis Diamonds for anyone liking to source an Omega Speedmaster.

  • 5/5 Lisa B. 1 year ago on Google
    Another amazing experience at Genesis Diamonds. I called on the phone to ask some questions and spoke with Terri Vanderspuy. She was so warm, friendly and extremely knowledgeable. I then went to the store to meet with her to actually look at the diamond earrings. Terri was so professional, she was patient with me and offered me such great customer service. I highly recommend Genesis Diamonds.

  • 5/5 Wendy D. 1 year ago on Google
    Angus and Terri were amazing. They really helped make mine and my husbands day. My ring was damaged and needed repair they made it so easy and smooth and every time i go in there they are so helpful! Love Genesis!! ❤️

  • 5/5 Ian 9. 1 year ago on Google
    Vetta and company were wonderful. I bought my engagement ring and our wedding bands from the wonderful people of Genesis Diamonds and could not be happier with our choices. Communication was perfect, rings are beautiful, and just the nicest people. Thank you all so much!

  • 5/5 Taylor M. 1 year ago on Google
    My fiancé and I came in to pick out our wedding bands and Terri was amazing! She educated us on everything and even sized my engagement ring (it was way too tight and I didn’t even notice). If you need any help picking out rings, wedding bands, any jewelry, please go see Terri at Genesis Diamonds Louisville! SHE IS AWESOME!!

  • 5/5 Kurt B. 1 year ago on Google
    Vetta was super helpful and knowledgeable! My engagement plans changed last minute and she was able to get me a perfect diamond in a day! I’ve been to multiple stores and Genesis diamonds is the only one that met my expectations!

  • 5/5 Hayley H. 10 months ago on Google • 1 review
    I had a wonderful experience with Terri today! I called to inquire about an appointment to have the prongs on my engagement ring tightened after I noticed it was loose. They informed me I could come in anytime, no appointment needed. I arrived and was greeted by Terri immediately, I told her what I needed done, and she took my ring back while I had a seat. Less than 10 minutes later I was walking out the door with my ring fixed! Very friendly, fast, convenient service. Terri was wonderful to work with, and I’m so glad she helped my fiancé choose my ring just seven months ago. We’ve both had a wonderful experience with her. Thank you, Genesis! ❤️
    2 people found this review helpful 👍

  • 5/5 Kevin L. 7 months ago on Google • 1 review
    What an amazing place to shop for any jewelry. I was there purchasing an engagement ring, and Wendy was so nice and very helpful I ended up coming back for the wedding bands. Everyone there is so helpful and they walk you through the steps as well as answering any questions or concerns you may have. The free cleanings are always a plus! 10/10 recommend for any jewelry need!

  • 5/5 Latonya B. 3 months ago on Google • 1 review New
    I can’t express how much I appreciate the team everyone was very kind . Yet I most say there were two employees that just went above and beyond to give A+customer service. Vetta and the jeweler that repaired my ring. They both took the time to educate me on the diamonds and explain and answer any questions or concerns that I had. I recommend Genesis diamonds to anyone I know. Thanks Very satisfying customer


Call +1 502-891-0424 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

Trends



Last updated:

Similar Jewelry stores nearby

JCPenney image
1
JCPenney
Department store
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
$$ $$
4.20 (1.7K reviews)
PANDORA Jewelry image
2
PANDORA Jewelry
Jewelry store
Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.
4.70 (823 reviews)
Merkley Kendrick Jewelers image
3
Merkley Kendrick Jewelers
Jeweler
Longtime retailer offering new & vintage/estate jewelry since 1832, plus watches & repair services.
5.00 (365 reviews)
Ashcroft & Oak Jewelers image
4
Ashcroft & Oak Jewelers
Jewelry store
Simple store featuring classic jewelry for adults & children, including birthstones & wedding rings.
4.70 (259 reviews)
Spencers image
5
Spencers
T-shirt store
Mall-based retail chain offering novelty goods & apparel, plus a selection of adult products.
$$ $$
4.40 (191 reviews)
Last updated:
()