1/5 Izzy M. 1 year ago on Google
Went
to
Indiana
for
the
holidays
purchased
a
television
for
199.00
ended
up
not
wanting
the
item
brought
it
to
this
store
to
return
it
product
was
never
opened
gave
them
the
receipt
they
opened
the
box
to
make
sure
all
was
there
they
verified
that
everything
was
there
then
they
said
he
couldn’t
return
it
because
the
other
store
where
I
purchased
it
made
a
mistake
when
ringing
it
out,
receipt
still
showed
price
I
paid
for
television
but
I
guess
it
was
rang
under
a
different
department
but
still
the
receipt
was
for
that
item
they
said
they
couldn’t
return
you
that
I
had
to
drive
three
hours
away
to
return
it
now
the
box
is
open
and
they
might
not
return
it,
at
the
original
store
if
I
decide
to
drive
three
hours
to
return
the
item.
I’ve
been
in
customer
service
for
many
years
as
a
general
manager/district
manager
I
would
always
take
care
of
the
customer
it’s
a
$200
item
I’m
not
going
to
make
the
customers
drive
three
hours
away
for
mistake
that
our
company
made
I
will
rectify
the
issue
here
in
the
store
I
would
apologize
to
the
customer
for
the
inconvenience
instead
of
telling
this
customer,
sorry
theres
nothing
we
can
do
we
opened
your
box
and
you
now
have
to
drive
three
hours
to
return
it
…
Very
unpleasant
feeling
that
I
have
to
pay
the
consequences
of
someone
at
a
different
store
for
the
same
company
and
they
could
not
take
care
of
me
as
a
customer
and
rectify
the
mistake
that
the
other
store
made
because
it’s
the
same
company.
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