If there was a way to give negative stars I would. The ER of this hospital is absolutely ridiculous. My wife went into the ER on a Saturday afternoon with chest pain, shortness of breath & nausea The triage nurse was absolutely the rudest person we have ever came in contact with. Once they got her back into a room she laid there in pain for over an hour before her nurse came in & that was only after we had to use the call button to get her into the room. Even then she still was not given anything for pain. The nurse began to argue with my wife & me. Finally the Dr came in & ordered her a pain medicine right away. The Dr came back in after all the testing was completed & said there wasn't anything wrong & sent my wife home. The very next day, Mother's Day she began having the same symptoms again, so this time we took her to Floyd & she was admitted for 3 days. Today my wife went to her general practitioner with worsening symptoms, swollen legs, ankles & feet so bad that she could barely walk from the pain. Her general practitioner diagnosed her with congestive heart failure. She wanted to send her to Clark ER, then my wife explained what happened the last time she was there. Her doctor called & spoke with the triage nurse about what what was going on with my wife & the congestive heart failure & that she required IV diuretics. My wife arrived at Clark, & explained to Dr. McKnight the whole situation & he assured her that she would not be shoved out the door again. That is exactly what he did. He did not even assess the major swelling in her lower extremities. He ordered only a chest xray, no blood work or any other testing. He did not address my wife's pain at all. He came in to tell her that she had no fluid in her lungs &You're good" and walked away. Her nurse came in & very roughly began ripping the ekg & heart monitor pads off her. My wife asked her to stop, but the nurse kept trying to pull her gown up & said "I'm just trying to get these off of you." My wife had to yell at her to stop touching her. Her nurse then stated "I don't understand why you are so unhappy with your results." My wife asked if Dr. McKnight even consulted with her general practitioner. The nurses response was "He is a doctor, he is perfectly capable of making a diagnosis & does not need to consult with a nurse practitioner on how to treat his patients." Needless to say my wife was in tears. Clark provides the absolute WORST service of any hospital we've been too. My wife called & left messages for the director of the ER & also the administrative assistant. We will not be returning to that ER for any reason whatsoever.

Trashy hospital. Unclean bathroom, looks as if it hasn't been cleaned in a week! Chairs break constantly, toilets clogged, and broken sink, turned it on and it sprayed me. Awful customer service, the nurses seem as if they don't really care about you but are only tolerating you. Down right rude.

The nurses here are disgusting, after i visited my husband, he calls me to tell me his nurse started calling me names and that i’m mean. Absolutely ridiculous that these pompous nasty women get to work taking care of ill people, especially mentally ill.. when they have absolutely no compassion or love towards anyone, and treat them as if they were cockroaches. I’ll make sure to have her fired for stepping over the line! If you care about your family member/so, do NOT TAKE THEM HERE!

***PLEASE READ BEFORE PSYCH UNIT STAY*** First, DO NOT DO NOT DO NOT bring any items to your loved one that you have any hope of seeing again. The nurses gleefully divvy up and steal any items they deem not allowed for your loved one to have during their stay. The funny thing is, they are quick to turn away candy and other snacks you bring quite immediately, while they state ‘we’ll have to go through the personal items later and see what they’re allowed to have.’ Those items may or may not be returned, and if you have anything that is easy to steal you might as well kiss it goodbye. Among the items my loved one lost include a Morroccin Oil expensive hairspray and get this- a bottle of sprayable deodorant. What nasty nurse takes a deodorant? Anyhow, long story short... well you get the picture. Sad facts for an otherwise decent stay for my loved one.

Worst hospital you can go to. They do not know what they are doing. If you are able to tell your driver where to take you, tell them to take you to Floyd hospital in new Albany. Go there and you won't die from something as simple as the flu

The worst mental health services I've ever received. The nurses don't give a darn about anyone. If you care about yourself or your loved one, take them literally anywhere else. Go to Norton or Wellstone instead.

After talking to 10+ people no one could tell me any useful information on how to find out if my loved one’s status or confirm that he was there still. I kept getting asked questions that would that wouldn’t help the process. Example: “What is his name?” “His name is ______________.” Which was followed by, “Sorry, I can’t tell you anything about patients; you have to talk to them directly.” What happens if they are unable to talk, or worse? I understand we live in a time where critical thinkers are a rarity, but that’s where a solid process should be in place and take over and guide employees to helping potential patrons of your business. I will not be back and would not recommend this hospital to anyone.

The Room smelled like urine and staff is very unprofessional the staff looses your loved ones clothes and belongings they don’t keep the patients clean and is very dirty facility over all. I would give this a 0 star rating but it is not an option

The Intensive Outpatient Program has been wonderful. The therapists and psychiatrists really check in with you to make sure your treatment plan is working and staying on course. I would recommend this place to anyone.

Dr. Jeyasingham is truly an exceptional psychiatrist! From the moment I entered the doors to the office, I felt welcomed, cared for, and completely at ease. Dr. Jeyasingham and staff has gone above and beyond to be sure that my complete health and wellness have been made first priority. Dr. Jeyasingham is extremely knowledgable and personable. I never was made to wait. And if ever I needed to contact him or Donna, they were super speedy in responding by my inquiries. The office is inviting and the beautiful staff members are friendly and helpful in every way. Truly, I would recommend this behavioral health office to anyone seeking answers to better their mental health and they do so in a very personalized way. Jackie Hetz

really sad and disheartening. i discourage anyone from subjecting themselves or anyone they love to this kind of treatment. I’ve been in the outpatient program for a couple years and while I finally found medication that works for me while inpatient, i have consistent issues accessing that medication because of the lack of care and/or competence of the staff. When I call to get my prescriptions sent to the pharmacy, i am told they will be sent over yet i go days without them as they don’t get sent over. i call repetitively to ask that they do their job and i get pushed off and dismissed and given empty promises when i'm just trying to access the medication i have been prescribed.