1/5 Jessica S. 1 year ago on Google
*Server
Daniel
ignored
us*
•Valet
was
$10.
Very
nice
people!
•
on
top
25th
floor
of
the
Galt
House,
the
room
spins
to
get
different
views
We
are
big
on
leaving
HONEST
reviews,
especially
when
a
good
one
as
they
can
help
an
establishment!
Unfortunately—
for
our
10
yr
anniversary
(which
we
told
the
server)
the
reservation
process
was
smooth.
We
were
seated
on
a
Tuesday
evening
in
January
very
quickly
upon
arrival.
Was
seated
then
10min
later
bread
&
water
was
offered.
The
hostess
was
very
friendly
&
gave
us
recommendations.
Ordered
cocktails,
they
came
out
after
15min
&
were
good!
Ordered
entrees
and
came
out
~25
min
later.
Servers
name
was
DANIEL—
he
went
to
tables
in
front
of
us
and
behind
us
and
completely
ignored
us.
My
husbands
steak
was
supposed
to
be
(Med-Well)
came
out
UNDER
Medium.
He
only
ate
maybe
3/4.
Too
tough,
cold,
and
again…
under
cooked!!
No
sauce.
I
ordered
the
burger
with
fries
—
came
out
under
cooked.
&
fries
were
cold
as
if
they’d
been
sitting
under
a
heat
lamp
too
long.
The
bacon
was
greasy,
and
taste
like
rubber!
Definitely
wasn’t
crispy!!
Lots
of
fat.
Had
to
ask
AGAIN
for
ketchup
from
the
gentleman
that
brings
water
&
bread.
This
took
15
mins.
Server
came
and
said,
“You
got
the
whole
coarse
of
ketchup,
mustard,
and
Mayo.”
Considering
I
asked
for
that
during
ordering……….
We
didn’t
even
eat
half
of
our
meal.
A
complete
waste
of
$200.
So
disappointing
as
it
was
our
anniversary.
The
best
part
of
the
experience
was
the
view,
bread,
and
drinks!
Our
server
could
tell
we
didn’t
eat
much—
(as
he
asked
if
we
wanted
boxes-
once
he
finally
came
back
to
our
table)
I
explained
how
neither
of
our
meals
were
delivered
as
expected.
He
didn’t
offer
ANY
type
of
“make
this
right.”
He
was
more
worried
about
serving
drinks
to
other
tables,
with
bigger
parties.
Speaking
of
drinks—
my
husband
was
planning
on
getting
another-
sever
never
once
asked!
Unfortunately…
this
was
a
first
&
last
for
us!
Btw-
the
Galt
House
is
INFESTED
with
Bed
Bugs
for
those
booking
under
a
business
trip.
Find
somewhere
else
to
stay!
Google
if
you
need
confirmation.
Very
disappointed.
We
left
there
hungry.
Upset.
And
didn’t
even
feel
comfortable
ordering
anniversary
dessert!
I
would
be
open
to
changing
this
review
if
reached
out
to
&
can
guarantee
a
better
experience!!!!
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