Heine Brothers Coffee - Valley Station image

Heine Brothers Coffee - Valley Station

Coffee shop

Ecologically minded coffeehouse chain pouring organic & fair-trade brews & teas. People often mention coffee, great, good, order, drinks, location, staff,


Address

10711 Dixie Hwy, Louisville, KY 40272, United States

Website

heinebroscoffee.com

Contact

+1 502-690-2012

Price rating

$ $$$

Rating on Google Maps

4.50 (93 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 6 am to 6 pm
  • Thursday: 6 am to 6 pm
  • Friday: 6 am to 6 pm
  • Saturday: 6:30 am to 6 pm
  • Sunday: 7 am to 6 pm
  • Monday: 6 am to 6 pm
  • Tuesday: 6 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: coffee (32) great (12) good (10) order (7) drinks (7) location (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Thomas B. 1 year ago on Google
    Barista told me my order was $16 something, didnt hand me a receipt. Should have only been about $13. So apparently the employees take liberty to tip themselves. Super unfortunate, I always tip. Edit in response: no thanks, I work hard for my money and would prefer to not waste more of my time arguing with somebody over email. I just won't be getting my coffee there because of either your hiring standards or employee's ethics.
    3 people found this review helpful 👍

  • 5/5 Jon M. 2 years ago on Google
    I love getting to sit in a super clean chill place, with a great staff, always clean bathrooms and fresh house blend coffee. You’ve grown on me Heine. Welcome to Dixie.
    1 person found this review helpful 👍

  • 5/5 N F. 2 years ago on Google
    I've been here 3 times now. I was quickly in & out of the drive thru each time. (Thank goodness no 45 minute wait like every Starbucks I've been too). They are extremely friendly. My Cappuccino was delicious. Only complaint i have is that my espresso was extremely bitter, almost un-drinkable. However, this will now be my primary coffee shop, I was happy with my service.
    1 person found this review helpful 👍

  • 5/5 Joshua S. 2 years ago on Google
    Great coffee and great atmosphere. Just as good as all the others and lives up to the HB name. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Josh B. 1 year ago on Google
    This place is good. No let me take that back this place is great, the coffee is just incredible what a great flavor they do an amazing job. The service was amazing, and very fast. We started to go to a different coffee shop, and my nephew said no don’t go there go down the road just a little ways until you find Heinie Brothers, he said you will not regret it. And he was right. If you find yourself in Louisville, they do have some great coffee shops. Do not discount this one it is a must if you’re looking for a great cup of coffee.
    1 person found this review helpful 👍

  • 5/5 Joseph M. 9 months ago on Google
    I always get great, friendly service and good drinks here. If you get, order and pay through the app, you can get points to redeem for rewards like food, drinks and items. If you want to pay with cash instead of card and still get points to your Heine Brothers account, just go to the store, order, tap the pay option on the app and scan the QR Code at the counter or drive thru.
    1 person found this review helpful 👍

  • 1/5 Honest R. 1 year ago on Google
    Great coffee and nice staff - i use to stop here every Friday morning for a coffee but i stopped going because everytime i went ( 3 times that i can honestly admit to ) I’ve been shorted cash. I only pay cash for coffee and i never get a receipt to confirm my payment or change back so i started to ask what my due amount is before paying and then count my change and always get shorts 2/3 dollars. My last order i had two coffee totaling 11.64 , i gave a 20 - my change was 5 singles , a quarter and five Pennie’s. I knew it was a red flag when i got back alot of change that could of easily been condensed and no one gives out 5 ones until you’re trying to make it seem like you’re Giving back a bigger amount. That’s thief and i hope they read this - I understand a couple of cents with the customers knowledge but stealing dollars thinking i wouldn’t noticed is saddening. I have not been back since and decided to write this because who know how many people this is happening too ! Edit : i called the store to inform the manager of my concern - not to complain but to raise awareness. The lady on the phone told me that there is not a manager on sight and she doesn’t know when she will be in the store …. Yeah 1 star and will never come back
    1 person found this review helpful 👍

  • 1/5 james 1 year ago on Google
    Today is, Feb 9th 2023 at 10:50am. I bought 3 different types of coffee's from this location. Me, my brother and a friend tried them and they wasn't what we ordered. So we went back in to get our order right. The man and women working were rude about our drinks and then charged me more just to fix my order. I will never come back to this location and I would not recommend it to anybody else.
    1 person found this review helpful 👍

  • 3/5 Leeroy J. 1 year ago on Google
    The scones were good but the coffee was nothing special. Reminded me of gas station coffee.
    1 person found this review helpful 👍

  • 4/5 Michelle W. 1 year ago on Google
    coffee was good.. and this place accepts military discounts.. made my day😇

  • 5/5 Sabrina S. 5 months ago on Google
    The people that work there are amazing. They work hard and get the job done right. The coffee is perfect every time.

  • 5/5 Michael S. 6 months ago on Google
    It was very busy, and they still got everything done as quickly as possible. The cashier lady even got hot coffee on her and was still pleasant as can be. Customer service is good, and they are a very reliable heine, I go there fairly often, and it is always consistently good!

  • 3/5 Riss L. 5 months ago on Google
    I love coming here! Great food, great drinks, great atmosphere! But PLEASE-whoever is wearing the patchouli, can you lessen the amount? The last few weeks I've been there, it permeates my coffee cup, my boxed water, my food bags! It is too much!

  • 4/5 Lydia G. 8 months ago on Google
    Friendly staff! Chill atmosphere for hanging out with friends. The music playing was lame and non-controversial. I was able to charge my phone, which isn't always convenient elsewhere. I got the $5 berry smoothie, and it was decent. They have surprisingly flimsy plastic lids. When the barista asked me if I was cool with apple juice being in my berry smoothie, I wish I had said, "no." Their coffee is pretty good. It's not my favorite. But I prefer it over the overpriced coffee at Starbucks. I wish Heini Bros had a few more cold drink options in the summer.

  • 2/5 Judith S. 8 months ago on Google
    Coffee quality not nearly as good as the hype. Mocha drinks tasted like stale grocery store coffee. Employees were distracted and setting orders on the counter without calling them off loud enough to be heard.

  • 5/5 Jared G. 1 year ago on Google
    What a treat. Excellent coffee and staff. Ashley, Hannah, and Haile were delightful. Five (5) stars!

  • 5/5 Candace H. 1 year ago on Google
    I absolutely give this place 5 stars and highly recommend. The employees are always great and the drinks are fantastic. I had been wishing for a dixie location for years and am so thankful for this little shop. I live near the Watterson and pass many coffee shops to get my drinks here. I get the toasted caramel cold brew + almondmilk + caramel. I also get the caramel iceberg. But have you tried their banana chaiberg?! Absolutely iconic. Best memories I have with my friends are tied to this drink and Bardstown rd. Again, hands down, most favorite coffee shop.

  • 5/5 Jimmy p. 1 year ago on Google
    Reluctant to try this place for the longest time. Went with some friends and was absolutely blown away . I had a creme Brulatte I may be spelling that wrong. But spelling doesn't matter here this post is all about taste. And it tasted great. I definitely recommend Heine Brothers!!!

  • 5/5 Kayla T. 2 years ago on Google
    This location is fantastic. I actually went out of my way to go get myself a flavorful coffee from here (and a special treat for my doggo). The staff was very friendly, and they got me and four cars through the drive-thru in less than 5 minutes. Excellent service, and the coffee was great.

  • 5/5 Half_Heart_Games 1 year ago on Google
    I always love this place, the staff is always kind no matter what location you go to. The salty turtle mocha is definitely something you should try here. Overall a really nice place

  • 3/5 Ike T. 1 year ago on Google
    I ordered my coffee and sandwich. Completely misheard what I ordered and gave me some crazy drink that was nasty. As for the food, it was microwaved garbage in a bag. And to mention, they completely forgot to give me my item until I approached and asked.

  • 5/5 Brandy H. 1 year ago on Google
    My favorite coffee place ! Sweet employees. Feel very welcomed when I walk in and never has let me down (:

  • 5/5 Angela M. 1 year ago on Google
    A much needed addition to Valley Station! Excellent coffee and chai teas and lattes. The beekeeper is nice on hot days! They also have beverages for little ones without coffee.

  • 5/5 Hallie W. 2 years ago on Google
    I’m not lying when I say this is THE FRIENDLIEST and BEST TASTING henie bros in all of Louisville. I only come to this location now. Great job guys!

  • 5/5 LittleAngel H. 2 years ago on Google
    I love this location. This is exactly what. I was looking for in a coffee shop. The people match the aesthetic and kindness.

  • 5/5 Carla K. 2 years ago on Google
    Very helpful at the drive-thru windowsince I had never been there before they gave me some good suggestions on what I might like. Service was a tad bit slow but you could see them through the window trying to hustle and be fast. They are just knew and need our patience so we have another business in the valley to support!!

  • 5/5 pdortiz12 2 years ago on Google
    So glad to have a Heine Bros in Valley! Drive thru easy to navigate. Placed order. Picked up like a fine oiled machine. The coffee was excellent! They did upsale a couple of treats which I couldn't resist. They were fresh and delicious! Thank you!


Call +1 502-690-2012 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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