AZ Groeninge - emergency room image

AZ Groeninge - emergency room

Urgent care center Emergency room

😠 The receptionist of the emergency Eva T. is neither friendly nor professional! My wife sometimes have a migraine, and it’s difficult for her to move and speak because of the pain. We went to the emergency several times already during the Covid with my wife and our son 4yo. when she had a migraine. A... People often mention emergency, friendly,


Address

Ziekenhuisweg, 8500 Kortrijk, Belgium

Website

www.azgroeninge.be

Contact

+32 56 63 61 12

Rating on Google Maps

3.30 (40 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: emergency (12) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Florent D. 1 year ago on Google • 4 reviews
    It’s a good 3 hours to see a nurse, not even a doctor. For a pregnant woman who has been very ill for 2 weeks. Ashamed. I hope it won't be serious for you.
    3 people found this review helpful 👍

  • 1/5 beverly r. 1 year ago on Google • 3 reviews
    Super arrogant nurses. They do their work with the greatest reluctance and it reflects on the patients.
    3 people found this review helpful 👍

  • 4/5 R2Di2 5 months ago on Google • 507 reviews
    Beautiful modern hospital 👍

  • 1/5 Machi C. 2 years ago on Google
    (Translated by Google) Bad ! 3 hours in the waiting room! Everyone goes ahead! And the old woman at the reception as kind as a prison door! To flee (Original) Nul ! 3h00 en salle d'attente ! Tout le monde passe avant ! Et la vieille à l'accueil aussi aimable qu'une porte de prison ! A fuir
    2 people found this review helpful 👍

  • 5/5 Christophe D. 3 years ago on Google
    (Translated by Google) Despite the enormous crowds, I received a very friendly and very child-friendly welcome when I came with my son. Top people here. (Original) Ondanks de enorme drukte, zeer vriendelijk en zeer kindvriendelijk ontvangen geweest toen ik met mijn zoontje kwam. Topmensen hier.
    2 people found this review helpful 👍

  • 3/5 I O. 10 months ago on Google • 40 reviews
    I did not experience an admission to the emergency department of AZ Groeninge as advisable. I was admitted in a bad condition and the lady at the counter was cold and only interested in administration. When I was finally able to enter the emergency room (so there is no triage at the gate, you can just sit in a waiting room and no matter how bad you are, you have to wait your turn) the nurses were clearly not really concerned as they We were constantly talking loudly to each other about how busy they had been during the weekend and about parties... meanwhile you are lying there.... you don't know anything yet and you are just bad. This doesn't seem professional at all. Was it because they noticed that the person who was with me was a doctor himself? ? Because then everything was suddenly more as it should be for a patient. (empathy? expertise, explanation) Ultimately, the doctors gave us good and friendly (!) help. Admission to hospital was necessary. During the nurses' private conversations they had to be punctured and... this is the result. This will go away, I don't have a problem with that in the end. But a friendly and compassionate environment makes up for a lot when one finds oneself in such fearful circumstances!
    1 person found this review helpful 👍

  • 5/5 Pascal C. 2 years ago on Google
    (Translated by Google) Very well helped and luckily someone was immediately available immediately, the friendliness was also great, if they do a blood test you have to wait about 2 hours but otherwise really TOP (Original) Zeer goed geholpen en er was gelukkig onmiddelijk iemand direkt beschikbaar,ook de vriendelijkheid was top wel als ze een bloed onderzoek doen moet je ongeveer 2 uur wachten maar anders echt TOP
    1 person found this review helpful 👍

  • 1/5 Elias D. 2 years ago on Google
    (Translated by Google) Unprecedented long wait due to inefficient operation. Absurd. (Original) Ongekend lang wachten door inefficiënte werking. Absurd.
    1 person found this review helpful 👍

  • 5/5 Amandine D. 2 years ago on Google • 15 reviews
    Very good hospital I recommend 100% The people are very friendly, very helpful Often people say it's complicated with the language barrier which is not false but there is always a way to express yourself differently and to be understood. I have never had any problems since I was took this hospital Operation I still have it there and I have no problem the follow-up is great I highly recommend I am not ready to change hospitals ☺️

  • 5/5 Bernard L. 5 months ago on Google • 11 reviews
    Congratulations to nurses and emergency physicians there! One of the busiest emergency departments in the region that has to accommodate a very large capacity population. They work very friendly and efficiently! Hopefully people can sometimes see through crowds and not immediately turn away from them.

  • 1/5 Bernard D. 7 months ago on Google • 7 reviews
    Been in the emergency room for 2 hours and still no help. I have been referred by my doctor with a letter. How can this take so long?

  • 5/5 Matthias Q. 1 year ago on Google • 4 reviews
    5 stars for Doctor Deleu's suture work. On March 3, our daughter fell and had a seriously deep wound above her eyebrow. Today we visited a plastic surgeon to remove the stitches and inquire about aftercare. The surgeon complimented the emergency doctor, great work! Thank you to Dr Deleu also for the way you dealt with our daughter. Great that such doctors still exist!

  • 1/5 Guénaël De C. 2 years ago on Google
    Heel onvriendelijk en boertig aan de telefoon!

  • 5/5 Elias 1 year ago on Google
    Zeer goed geholpen, zeer vriendelijke artsen en verpleegsters!

  • 4/5 Bernadette L. 2 years ago on Google
    (Translated by Google) Due to the crowds at emergency admission (it was the weekend), the wait was a bit long. Once the emergency doctor was there, it went smoothly and they helped me well. (Original) Door de drukte bij spoedopname (was weekend), was het wel wat lang wachten. Eens de spoedarts er was verliep het vlot en hebben me goed geholpen.

  • 4/5 Martin V. 2 years ago on Google
    Goed ontvangen gr

  • 1/5 yousef w. 3 years ago on Google
    (Translated by Google) Jamer the employees are not friendly Front desk (Original) Jamer zijn de medewerkers niet vriendelijk Receptie

  • 4/5 Orchidee F. 3 years ago on Google
    Waar az delta Rumbeke m’n zorg van m’n zoontje heeft laten liggen van 3 jaar oud. En naar buiten gestuurd. Zonder maar te onderzoeken. Met 40 graden koorts. Hebben jullie ons goed geholpen. En antibiotica gegeven voor de oorontsteking luchtwegeninfectie en z’n amandelen die geïrriteerd waren. Bedankt voor de goede zorgen.

  • 4/5 PAARDE K. 2 years ago on Google
    (Translated by Google) No long waiting times, friendly staff (Original) Geen lange wachttijden, vriendelijk personeel

  • 1/5 Suren 2 years ago on Google • 2 reviews
    The receptionist of the emergency Eva T. is neither friendly nor professional! My wife sometimes have a migraine, and it’s difficult for her to move and speak because of the pain. We went to the emergency several times already during the Covid with my wife and our son 4yo. when she had a migraine. And we didn’t have any issue but today the receptionist told us that we can’t go inside with our son. Only one partner is allowed. When I tried to explain her that we can’t leave our child alone and all three of us were in the emergency during the pandemic couple of months ago, she didn’t want to hear me. Terrible person!
    5 people found this review helpful 👍

  • 5/5 Ria M. 1 year ago on Google • 1 review
    This morning I received very friendly and helpful assistance in the emergency department. Thank you. Ria


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