Worst Auto Zone ever. Too hood and dishonest always try to sell you highest priced items

I broke down 1 1/2 mile from the store location when my battery died. I was able to park safely thank God. However, I still needed help with my vehicle's battery. I phoned the store and thanks to the manager Mr. Rodney Hall and his employee Mr. Jemal Wiggins I was picked up by Mr.Wiggins and driven back to the store to purchase a new battery. The manager of the store even drove me back to my vehicle and took out the old battery and installed the new one. I was even given a percentage off of the new one on the end. These two men didn't have to help me the way that they did and I am so grateful for knowing that there's still good people in the world like myself. Let's talk about promotions these two men need one as well as a monetary commission on the back end. I will be so forever grateful for their generosity. The date of this act of kindness is November 22,2021 at 7:50 or 8:00 a.m. The weather was chilly and damp. I will never forget about what they did for me.

#noshade didn't have the opportunity to ask an employee for help. Greeted practically as I walked in through the doors. Diagnosis ran and helped in under a half hour. I know this probably isn't typical- today however Employee 'Ron J'** set that bar. I hope this becomes standard if not already. It was almost like being selected on the 'Price is Right'. In an era where those going above and beyond seldomly get acknowledgement- today 'Ron J'** earned his flowers. -rarelysatisfiedcustomer

I wanted a battery and because I didn't have the car I couldn't get one , so stupid.

(Translated by Google) There is not a lot of staff that attends (Original) No hay mucho personal que atienda

Good service, nice staff

There was an employee by the name of Akaysha who went beyond to find a difficult part that I couldn't get the name for. Only the part number. Most people would have stopped helping at a certain point, but she went beyond and found the part and the name of what it was. People like this really make a business! She is the difference as to why I would return for any parts to be bought from this store.

Great customer service always stocked workers always willing to help.

Customer service at store 3294 was excellent. I would refer.

I had a good experience to deal with Anthony D

On Sunday afternoon, 1/26/2020, I went to AutoZone Upper Darby for a brand new battery (after my roadside assistance guy jumped start my car then discovered that the battery was dead). At AutoZone I was helped by Anthony who was young, polite, and very helpful. He changed my battery and did some other minor things which I asked him if he could help me with. I left there feeling happy and very satisfied with the service I received. This AutoZone Upper Darby is one of my favorite places in Delaware County!

Great service

Posted store hour on the wall said they close at 10pm but when I showed up there at 9:45 the door locked and when I called the store to make sure the girl upfront caught an attitude. I guess they don’t know how treat people

Aug 22, 2022: Purchased a Duralast Platinum battery for a 2015 Jeep Cherokee Ltd 4WD 6cyl 3.2 ltr engine. They took the old battery. Great sales lady. Quick transaction. About $220 + tax.

I bought a battery back in February for my 2005 BMW X5, but the battery didn't work for me for some reasons. When I went back and explained to the store manager, he just went and took one right off the shelve. 1/2022 so I'm very satisfied with the exchange.

All I can really say is who ever run their website page, needs to b fired, the hours online r posted as 1 thing, & it b another, but they do have da hours posted on da door. But all in all I like dis spot

Customer service was very good...

Excellent customer service experience from AutoZone ever Jamel wiggins

Absolutely amazing!!! Jamal went above and beyond to help me! I can barely walk on me knee and he helped me in the store and walked me to my car and carried my bag for me! He was the sweetest!

I had a excellent service with a excellent coworker named Rasheed on Friday last week. He was able to come down to my house, with the permission from his manager. To service my car, that had an old battery and died the day before, so my couldn’t start. I was heated, and sad when I didn’t want to pay for a tow truck to assist my car to a car shop, where that is more money. Instead, Rasheed insisted on coming to my house, to change the battery. Which I am very happy with and satisfied with. He notified me of money I could get back, if I trade in my old battery. He is a very good worker, and will be returning to this very autozone, for help or advice on my car.

Excellent customer service is an understatement! The manager James helped me to understand a very critical function in my new car I had no idea I was damaging my car. I come in often for little things like wiper blades and accessories the staff always greets with a smile and the line is never too long, I understand it’s a lot working in customer service but the staff doe’s genuinely try to help everyone from what I see! Thanks again James for helping me when I couldn’t get my car back on the road when the dealership refused to help!

I needed their code reader. Got my answers in less than 15 on the lot

The customer service was awesome. The store manager Mr. Rodney Hall was very helpful with my car issue. He went above and beyond to make sure my car issues were addressed. I truly appreciate being a customer at his store location.

Rodney and Cachet were fantastic. I was out in 5 minutes with new battery and my Honda CR-V fires right up. Thank you

I called the Auto Zone on 56th & Vine they had me on hold for twenty mins, called back n he was irritated. Called Upper Darby they had my battery, he put it in. Me and the sales man was laughing n joking. A friendly environment. Nice service.

Super friendly, knowledgeable, and helpful folks here. Numerous times when I’ve gone to get parts here they’ll ask me what I’m looking to do and give me recommendations for something better suited.

They may not smile and be all customer service friendly but they will get you in and out with what you need. No long lines no waiting around while they Google BS that you typically get at auto parts stores. In and out 💯

Staff were a great help and knowledgeable of products I needed and thanks again to Ryan for putting in my headlight.

Didn't have what I need but very helpful knowledgeable. Led me to another AutoZone who had what I needed. And made sure the another store had it

employees need to be taught some manners. Start talking bad about customers thinking they won’t understand/hear them. when you confront them they act like they don’t know what your talking about. Worst employees from any auto zone I’ve been too.

Ordered a part that was supposed to arrive the same day Later that day went to get the part didn't arrive the employee acted as if I did something wrong and I was told come back to tomorrow I arrived later the next day only to be told the same thing by a manager who didn't know if the part arrived or not requested a refund and left

The guys were very helpful,very good service

Had to replace car battery. Very helpful employees. Will use in the future.

Always great pricing and selection. The store is managed excellently

Ron at AutoZone on State Rd was extremely helpful. Service was quick. I will definitely be returning!

The young lady w dress EXCELLENT CUSTOMER SERVICE

Anthony D did an amazing job he helped me get the part I was looking for and did some handy work to hold me over until the part comes I highly appreciate you man because of you my heat is working properly and I am not cold

Good customer service

Great service. Bought and got my new battery installed here

Was greeted as soon as I entered the store, they had everything I needed, great prices and Ron's customer service was excellent

Great customer serivce...ordered parts online...where available at store and ready when i got there. Fastest check out ive experienced in a retail parts store EVER!!!

Had a not so great experience but ended with a great one. I went to this autozone because I was looking for a part and online it said the part I was looking for was in stock. I told an employee what I needed but he came back empty handed saying they didn’t have anymore in stock. So I went to an aisle to get an alternative of the part I needed. I went to checkout but with a different employee named Anthony. I asked him if they had the part in stock and he said they were on his computer so we went to look for it and found it right away. I was so relieved. He was a great help and a nice guy to talk to. Even informed be about the problem I had with my car. Greatest Autozone employee I have met.

(Translated by Google) Fatal bad care (Original) Fatal mala atención

Horrible customer service. They can't charge a battery correctly in this place. I've had to return to this store 3 days for a battery I brought from them thats faulty in every regard. I see why people don't do business in the "hood". Do hood business, expect hood results!!!

Dumpy.

Quiet, got help right away with what I needed and right back on the road 👍

The store was not crowded and I got what I wanted and needed and I was happy to purchase what I needed and get it put on my card as well in a good timing.

Ask for Greg

Closed!!!

High advanced auto cheaper

Took away 1 star for lack of parking spaces !!

Good management

They let you use a free Check Engine tool. Good to know, however bad to know I need a new O2 sensor :(

One of the best rpt best places to buy car batteries, semi metallic brake pads, wipers and starter motors. Always have correct and/or improved performance bulbs in stock. Also have halogen and xenon headlamp inserts and headlamp cover cleaners. Have many different sizes of wet/dry sandpaper for other projects, and impact driver metric sockets in 3/8 and 1/2 inch sizes. Check out their leather mechanic grease monkey gloves...driving gloves?!

Wonderful

(Translated by Google) Good customer service ... (Original) Un buen servicio al cliente...

Get your auto parts without hazel

They had everything I needed and polite service

Hate coming here.. But they treat you right

Quick and No Hassle Customer Service. Anthony D. will take care of you!

The young lady was a big help