2/5 wesley l. 2 years ago on Google
Generally
the
hotel
is
good,
the
rooms
are
comfortable
and
cleaned
very
well,
the
standard
of
food
is
generally
acceptable
but
the
gym
is
in
desperate
need
of
up
grading.
Certain
members
of
staff
are
excellent
and
cannot
do
enough
for
the
customers
but
there
are
a
few
staff
members
that
really
drag
the
whole
experience
down.
The
staff
at
the
pool
bar
is
one
area
of
major
concern.
The
terrace
is
a
beautiful
place
with
an
amazing
view
of
Luanda
but
the
bar
is
dead........
this
is
due
to
the
extremely
poor
service
from
the
staff,
price
is
an
issue
but
if
the
service
was
better
this
can
be
over
looked.
The
Bar
Supervisor
does
his
best
but
the
people
around
him
do
not
support
him
at
all,
they
do
not
care,
for
them
the
less
customers
that
attend
the
less
they
have
to
do.
Staff
in
the
restaurant
that
serve
breakfast
and
dinner
are
great,
they
have
a
stronger
female
presence
which
seems
to
keep
the
service
levels
high.
I
really
want
to
separate
the
restaurant
staff
from
the
bar
staff
and
the
poor
rating
below
is
all
because
of
the
pool
bar
staff
and
NOT
restaurant
staff.