An unforgettable stay at Pullman Hotel! The on-site fitness facilities make it easy to stay active while enjoying the serene environment. Waking up to the gentle sound of birds is pure bliss. The hotel's location is perfect, and the cuisine, true to its legendary reputation, is absolutely delightful. Thank you for this exceptional experience!

Out of this world decor, service and environment. A true tropical paradise, amazing food , the place to go if you want to put your feet up and relax. From the front desk to the waitrons you will get treated like royalty.

The hotel looks very rough on the outside. They need to paint and clean the building. The pool area was very nice. The food was good. The staff were friendly. There is no gym. We were told to walk a mile and take a left, to be lost and struggling to find the alternative gym. We then found they wanted to charge us $25 to use it. What a joke.

Amazing experience! The hotel is beautifully designed, offering stunning views of the river. The peaceful surroundings make it a great place to unwind. The food is delicious, and the hospitality is warm and welcoming. I will definitely return on my next visit to Lubumbashi!

Needs better management. Obviously a 5vstar hotel but so many things wrong. Electronic keys kept needing refreshed, tv on and off half the time, service for food very slow, they demanded a deposit on arrival but not the usual "hold" on the credit card, but an actual payment so even when I get the refund it will cost due to exchange rare difference. Breakfast was decent. Beds decent too and plenty of hot water.

Note that we chose this hotel on recommendations from locals as we held a seminar on property. We spent 2 nights. The welcome and check in was good and efficient and front desk staff were really good. Feedback on my room(s) first. W well size and well appointed room on the 4th floor. Unfortunately my shower flooded and by looks of the additional edge tiling seems to be a design flaw...the hotel staff kindly obliged and changed rooms to the 5th floor where this issue did not happen . I suspect that the hotel staff were aware of this issue as they did not flinch to change my room. The conference facilities....the stand and support of a low/poor standard....the conference facilities manager was absent and we were largely left to fend for ourselves....the audio PA system was a shocker and scratchy and the sound guy was nowhere to be found to manage and balance sound in the room. Seminar attendees complained about the poor sound. Food and beverage staff used the conference facilities as a thorough fare to an external facility making noise and a total disregard to proceedings at hand... The lunch was served as a general buffet and I found that the food was overcooked and lacked any imagination to have us differentiated. The afternoon canapes for 30 pdd people was 5 trays as served with small finger food. The quantity was inadequate and embarassing. We later proceeded for dinner and drinks and after waiting for about 10 minutes for our 2 local beers, we left the facility for an external dinner. Breakfast was acceptable. The hotel has access to an off-site gym, about a 3 minute walk. Take your own towel and water. All up, it's an old facility in serious need if an upgrade as it's dated. It was very substandard for the Accor Pullman brand, which have stayed at before I'm Australia.

Quiet, green location but check out on Saturday because they host a wedding every Saturday night and the music blares until 5am. Breakfast gets a bit much after a month. Everything is cooked with oil, including the rice and vegetables. Omlettes can be made to your specifications. Good range of bread and crousants.