2/5 Sofia X. 1 year ago on Google
Nice
building,
great
location
just
across
the
central
train
station
and
close
to
the
royal
mile.
Once
we
got
to
the
reception,
they
said
that
they
didn't
have
the
room
that
we
booked
and
that
they
would
give
us
a
better
one.
Checking
the
website
later,
we
realised
that
this
was
not
the
case...
The
room
was
ok,
it
was
clean
with
a
nice
bed,
the
bathroom
not
too
functional
(every
time
we
showered
the
water
went
all
over
the
floor,
the
tap
covered
only
the
corner
of
the
sink
and
no
toilet
brush-although
that
might
be
a
UK
thing)
and
the
windows
had
to
remain
closed,
in
order
not
to
have
the
odor
of
the
restaurants
below
coming
into
the
room.
The
great
disappointment
must
have
been
the
breakfast.
The
breakfast
room
and
the
view
were
really
beautiful,
the
breakfast
just
adequate,
but
some
of
the
staff
weren't
helpful
at
all.
They
were
hard
to
talk
to
and
they
didn't
inform
us
about
the
menu
(we
later
found
out
that
you
could
choose
from
one
of
the
two
lists
and
they
would
charge
us
if
we
selected
items
from
both-although
that
didn't
happen
at
the
end).
Once
we
had
coffee
and
juice
spilled
on
our
table,
due
to
a
defective
table
leg,
and
the
waitress
just
gave
us
a
towel
to
clean
it
ourselves.
She
didn't
even
offer
to
change
our
table,
despite
the
room
being
half
empty.
Not
to
mention
that
she
forgot
to
give
the
order
to
the
chefs
and
we
waited
50
minutes
for
nothing.
Not
a
hotel
we
would
choose
again.
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