3/5 Chelsie V. 2 years ago on Google
Communication
and
organisation
needs
to
be
improved.
I’ve
started
getting
my
prescription
here
again
after
moving
back
into
the
area
and
I’ve
picked
up
three
prescriptions
over
the
past
three
months
and
every
time
there
has
been
some
issues
with
regards
to
keeping
me
in
the
loop.
I
constantly
have
to
call
to
get
updates.
My
medication
needs
to
be
ordered
in
and
I
have
to
call
to
prompt
them
to
do
that.
When
there
was
a
delay
with
one
order,
they
didn’t
let
me
know
so
I
came
in
and
they
said
it
wouldn’t
be
there
till
the
next
day
(why
didn’t
they
call
to
let
me
know
so
I
didn’t
make
the
trip
in?).
None
of
the
times
they
ordered
in
medication
for
me
did
they
call
me
to
tell
me
it’s
arrived
and
that
I
can
pick
up
my
prescription.
This
time
I
asked
if
they
could
send
me
a
text
or
call
to
tell
me
when
it
has
arrived
(I
was
sent
a
trial
text
and
it
worked)
and
when
my
prescription
was
ready
to
be
picked
up
-
they
didn’t,
I
called
and
the
prescription
was
ready
in
5
minutes.
It
just
seems
like
nothing
is
done
until
I
call
but
this
is
not
convenient
as
I
cannot
always
get
through
on
the
phone.
My
prescription
is
the
same
every
month
and
I
just
hoped
there
was
a
bit
more
communication
with
me
and
between
the
staff.
Simple
thing
like
“We’ve
received
your
prescription,
would
you
like
us
to
order
these
in
for
you?”,
“Your
medication
has
arrived,
we’ll
let
you
know
when
your
prescription
is
ready
for
collection”,
“your
prescription
is
ready
to
be
collected”.
It
just
feels
like
the
pharmacy
is
a
bit
disjointed
and
none
of
the
staff
communicate
with
each
other,
just
do
their
shift
and
deal
with
things
at
present
and
don’t
handover
tasks
so
there
is
no
continuity
or
follow
up.
I
hope
to
continue
to
use
this
pharmacy
for
the
long
term
but
if
things
don’t
improve
I
might
have
to
consider
going
somewhere
else
as
it’s
just
a
lot
of
hassle
and
at
least
two
phone
calls
every
month.
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