3/5 S Court P. 9 months ago on Google
Our
trip
was
spoilt
by
unruly
kids,
the
staff
were
told
by
countless
parents
yet
nothing
was
done
and
it
continued
happening.
The
mother
of
the
kids
was
in
the
“VIP”
section
which
is
completely
separated
from
the
soft
play
so
you
can’t
watch
your
kids
and
although
the
staff
did
tell
her
she
took
no
notice
and
carried
on
sitting
in
her
peaceful
environment
whilst
we
had
a
little
girl
that
was
terrified
to
go
play.
The
staff
should
have
asked
her
to
leave,
we
weren’t
the
first
to
complain
and
I
know
of
at
least
3
others
who
complained
afterwards.
There
were
no
staff
out
and
about
monitoring
things,
i
know
it’s
not
their
responsibility
to
control
kids
but
it
is
their
responsibility
to
make
sure
the
centre
is
running
correctly.
If
they
left
the
counters
a
little
they
may
realise
it
wasn’t
running
well.
The
same
kids
ended
up
in
the
baby
section
running
around
in
the
walkers
meaning
no
babies
could
go
in
that
section.
Kids
will
be
naughty
if
allowed,
I
get
that
but
when
kids
are
bullying
other
kids
and
the
mother
doesn’t
care
then
kick
them
out!
The
food
was
also
pretty
poor
BUT
it
was
very
cheap
so
I
wasn’t
expecting
a
Michelin
star.
The
place
is
a
little
tired
but
still
the
best
soft
play
in
the
area
unfortunately