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  • 2/5 Mario E. 1 year ago on Google
    Working in the area for a few days of the week. Check out date was Saturday so wanted a bit of a lie in. You won’t get that here. I’m hearing impaired , without hearing aids I’m practically full deaf… yet it was like musical doors from 8am onwards. You can hear every single door slam in this hotel. Why isn’t there door stoppers or something in place to stop people slamming their doors? If someone who is deaf can’t sleep as there’s a loud door slamming every 5 seconds surely that’s a red flag.
    2 people found this review helpful 👍

  • 5/5 First things f. 2 years ago on Google
    The staff here are so freindly and nice. My legs were uncomfortable because of the long drive to here because I have an early morning flight. They showed me a local public footpath and it was a nice walk. I then went to eat at the pub next door which was decent. Sleep was terrible however honestly I can never sleep when there is a flight the next day and so don't judge the sleep because of that. Beds were comfy and it was clean. Do you know what? This is the best budget hotel I have been in and the best premier inn I have been in.
    1 person found this review helpful 👍

  • 5/5 penny D. 1 year ago on Google
    Lovely comfortable bed, best night's sleep for a long time. Good access to Dunstable, Luton and M1. Lovely breakfast

  • 5/5 Natasha S. 7 months ago on Google
    Lovely stay immaculate room so quiet staff always lovely friendly professional I've stayed in a lot as I work away

  • 1/5 Paul B. 7 months ago on Google
    The rooms are very old and tatty , the electrics were coming off the walls,put the heat on and a bundle of dead flies flew out. The room had a mucky smell to it

  • 5/5 Little D. 7 months ago on Google
    Very comfortable and clean room. Nice bathroom and shower. Good parking. Excellent food at the pub next door

  • 4/5 Vista M. 7 months ago on Google
    Lovely Peemiere Inn. Plenty of parking, Table Table next door. Rooms are large. As usual as a little table top other side of the bed with a light and on one side of the bed there is a three pin socket. I was in accessible room 15 and it's really large with a small doorless wardrobe. All in all I'm very happy with this hotel and the room.

  • 5/5 Cecilia C. 9 months ago on Google
    Convenient location for solo stay, good staff, room was clean quiet. Good parking.

  • 3/5 K D. 9 months ago on Google
    Rooms are OK and the staff are very helpful. The adjoining restaurant is dirty especially the toilets which are disgusting. If you want a drink only you have a choice of about 5 tables which have mainly ripped chairs.

  • 2/5 Donna J. 1 year ago on Google
    Not a nice hotel to stay in. The room 105 was freezing cold, had building works going on, the shower temperature was far too hot and could burn you and the temperature control for it wasn't good enough. Plenty of parking. Receptionist check-in could have smiled when checked-in but when I checked out she looked happy.

  • 5/5 Klaus O. 9 months ago on Google
    😊 lovely place, beautiful location 🦋🌿 and very friendly dudes dat work there, yo, thank you 🌾🤘

  • 4/5 inspiredbya B. 1 year ago on Google
    Although the breakfast was excellent (once you got it) it was very slow, because there was only one poor young lady doing EVERYTHING from 7am until 11am She had to set ALL the tables, clear them, then reset them as people left She was also the person who greeted you on arrival and showed you to your seat She set up and kept refilling ALL the items on beverages, pastries, cereals, bread & butter and fresh fruit Besides taking all the orders for the cooked breakfasts AND then delivering them to you once they'd been cooked... And all this with a genuine smile, a genuine concern for the clientele and there requirements and not a single grumble She deserved a medal, a massive pay increase and recognition from management of her tireless efforts The restaurant covers a large area So many covers and she kept going to & fro Wanted to ask her name, but she was too busy to pin her down HOWEVER I can tell you that we had breakfast at this property on Saturday 18th February 2023 and she was a young girl who had worked there for a few years Excellent young lady! 👌🏻👌🏻👌🏻👌🏻👌🏻

  • 2/5 Steve B. 1 year ago on Google
    Rooms at the hotel were fine usual premier inn but on returning to the bar after a funeral we were the only 2 people in there and the staff started turning the lights out at around 10:30 whist we were still drinking and made us feel we had to leave so we did

  • 4/5 Alastair W. 1 year ago on Google
    Absolutely happy with the friendly service (and the free breakfast voucher!) Only bad point was temperature of the room - I was aware there is no a/c, but it was very warm without opening the window.

  • 4/5 Joanne M. 1 year ago on Google
    Convenient for Luton airport. Had a Table Table restaurant next door for breakfast/ other meals. Friendly staff. Some rooms slightly dated. Other’s refurbished and modern. Clean enough rooms. Free parking onsite.

  • 3/5 Dave S. 10 months ago on Google
    We arrived, with two tired children in tow 10 minutes before check in 14:50 and were told we had to wait the 10 minutes or else be charged an early check in fee, which whilst no doubt policy felt penny pinching and measley. We returned to our car, in the pouring rain and sat for another ten minutes before going back in and going through the otherwise painless check in. Room was fine, no air con so was too hot all night at 25° even with the supplied fan. The window only opened a crack so we couldn't get any air in, making for a restless night. The restaurant next door (Table Table) is not great. Sticky tables, dirty cutlery, coffee was awful for our evening meal. Kids 4oz steak was perfect for our daughter and well cooked but the rest of our food was average but fine. Desserts were good. The next morning we went for breakfast as with kids eating free £19 wasn't horrendous for two adults and two kids. It was okay, standard fare but there were choices for eggs how you like etc. I went to the mens toilet and it was so bad, obviously hadn't been cleaned since the previous nights business and I immediately walked back out, told a member of staff who replied "that's not down to me". It really was so gross as to be an issue they clearly wern't in a rush to fix. Whilst I know technically the restaurant is a seperate business they are linked and provide a service for the hotel so include it in the review. What was good was how close and convenient the hotel is to Luton and airport parking. For that it was perfect.

  • 1/5 Lee V. 1 year ago on Google
    Stayed on Thursday night, hotel was full and not a soul on reception or anywhere to be found. If there was any trouble here, or you have a problem with anything in your room as I did, you are left with no aid whatsoever but to call the police who aren’t going to be turning up there any time soon. If you’re a single woman don’t stay here, no security anywhere and full up with tradesmen. Disgraceful from Premier Inn.

  • 4/5 Ninh L. 1 year ago on Google
    In a relatively quiet location along the A5, sometimes the traffic is fast moving and you might be waiting a while (and holding up traffic) to get in. But once you're in, the staff are nice enough and it's of a typical standard of a normal Premier Inn. My room (Room #1) was conveniently right next to reception, but suffered from a non-working ceiling light and a noisy extractor fan. No big deal in the grander scheme of things, but it's super annoying when maintenance is lacking. Still definitely a solid 4 stars out of 5 though.

  • 2/5 Kate 1 year ago on Google
    Room was clean and of the usual Premiere Inn standard but the hotel generally was pretty run down and a bit shabby (scuffed walls, worn carpets etc). No lifts so luggage has to be carried up a flight of stairs. The main issue was the proximity to the (busy) main road. Traffic noise in the room was constant and pretty disruptive. It was impossible to get a good night's sleep. Wouldn't return.

  • 3/5 Adey H. 2 years ago on Google
    An adequate place to stay, however room card key didn't work on two occasions. Also cleanliness could be better also the condition of the decor in the restaurant. Service in the restaurant was good and a special mention to you Megan who served us she was very professional and very accommodating.

  • 2/5 David H. 1 year ago on Google
    Room had mould in bathroom and fire alarm was activated at 01:15 for around 15 seconds staff didn't explain why. Customer service fobbed off complaint. I'd stay at another hotel this one's not up to the standard I've experienced at premier Inn elsewhere and far below other hotels I've used recently.

  • 4/5 Simon W. 1 year ago on Google
    Friendly staff. Good adjoining food at the Horse+Jockey. Room was far too hot, without any heating.

  • 4/5 Pam T. 1 year ago on Google
    Lovely room, everything spotless, air conditioner seemed noisy at first but didn’t stop us having a decent sleep!

  • 1/5 Lucian B. 1 year ago on Google
    Had room booked from 17.07.2022 to 20.07.2022 as i work nights on a project, because the work had some delays, my company extended and paid for 20.07 - 21.07.2022 an extra day. Receptionists guaranteed there will be no issues and nobody will wake me up to swap rooms or be kicked out as i asked specifically for that to make sure, they said no chance for that to happen as they have 4 available rooms, this was 7am. At 9am my company paid and asked same thing by calling here. Quarter 12 cleaning maid politley excused herself for waking me up to tell me that room handover is at 12 and i'm late, i explained she said ok and she left, all good. Said to try sleep as usually i am on meds for body pain and i fall asleep very hard. 12 31 loud knocks at my door almost caused me an heart attack while jumping from bed as even my hands were shaking. This was the manager of Premier Inn here in Dunstable / Luton hotel, looking quite confused and agitated, having a red face and aggresive tone where he is actually demanding me to gather my stuff he will even come in and help me do it faster for me to move to different camera. I said hold on bud, first of all yohr tone is not ok second you waked me up when the sign is showned on door and 3rd i paid for this room as discussed earlier. He started becoming coocky with inadecvate attitute, aggresive edged wording telling me why am i so difficult and i'm not doing what he wants as he is the manager here not me. Really?? I am the customer finally and i paid for a service that you had poor planning and from 9am till 12am you had 3 hours to check your reservations and see what you have and not available to book as he booked a room for a couple with a kid and my room had sofa the other room didn't, besides the fact the other room AC not working properly. At this point i'm still not sleeping, nearly 3pm at 6pm i start preparing to drive in my customers location to be there at 9pm so i can start 10pm. How is it posible to be kicked out and humiliated on the hallways by a manager that didn't even know i'm still booked there while he complaining for my attitude? At this point had to give a ring to my company and postpone today for tomorrow as i cannot afford putting other peoples life in danger driving round way exhausted this way, they agreed and will report further more to Trading standards while we will get our solicitors to recover prejudice. I swaped the room because his collegues at reception actually gave proof of proffesional behaviour especially apologising in his behalf as indeed his behaviour went over limits. Can't tell if there is a discriminatory issue aswell considering his aggresive tone and all, including the fact it was my fault he wasn't aware. What hotel is kicking out customers frim their rooms to make room for others? Bookings i'm talking about ACDR187961 for 17.07.2022 to 20.07.2022 and ACDR188275 for 20.07.2022 to 21.07.2022. I don't recommend this hotel until Premier Inn regional manager will not replace the unit's manager on site. In other companies especially the one i work for example, if we have this behaviour or bad language with customers we are sacked on spot. For more details email me, now will be busy to contact further more management about this as it is not acceptable.

  • 4/5 Kevin V. 2 years ago on Google
    Receptionist on arrival was amazing as indeed were all of the staff we met, room was clean and tidy. Downside was the amount of aircraft which led to the obvious noise!. Convenient location, didnt use the attached restaurant so can't comment on that.

  • 5/5 Paula F. 2 years ago on Google
    Perfect for staying at overnight when visiting family, room adequate for what we needed, but on the ground floor near the carpark, a little bit of noise noticeable. We had booked breakfast which was acceptable. Staff were brilliant, especially patient with young families.

  • 4/5 Carmen 2 years ago on Google
    Very friendly and helpful staff. Great prices! Very convenient location to visit Whipsnade zoo and the beautiful National Trust Dunstable Downs. The rooms and the cots we ordered for the little ones seemed quite old and worn out so could do with replacing. And the rooms could also could do with a paint touch up. But overall a really pleasant stay. I would definitely recommend.


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