1/5 Lucian B. 1 year ago on Google
Had
room
booked
from
17.07.2022
to
20.07.2022
as
i
work
nights
on
a
project,
because
the
work
had
some
delays,
my
company
extended
and
paid
for
20.07
-
21.07.2022
an
extra
day.
Receptionists
guaranteed
there
will
be
no
issues
and
nobody
will
wake
me
up
to
swap
rooms
or
be
kicked
out
as
i
asked
specifically
for
that
to
make
sure,
they
said
no
chance
for
that
to
happen
as
they
have
4
available
rooms,
this
was
7am.
At
9am
my
company
paid
and
asked
same
thing
by
calling
here.
Quarter
12
cleaning
maid
politley
excused
herself
for
waking
me
up
to
tell
me
that
room
handover
is
at
12
and
i'm
late,
i
explained
she
said
ok
and
she
left,
all
good.
Said
to
try
sleep
as
usually
i
am
on
meds
for
body
pain
and
i
fall
asleep
very
hard.
12
31
loud
knocks
at
my
door
almost
caused
me
an
heart
attack
while
jumping
from
bed
as
even
my
hands
were
shaking.
This
was
the
manager
of
Premier
Inn
here
in
Dunstable
/
Luton
hotel,
looking
quite
confused
and
agitated,
having
a
red
face
and
aggresive
tone
where
he
is
actually
demanding
me
to
gather
my
stuff
he
will
even
come
in
and
help
me
do
it
faster
for
me
to
move
to
different
camera.
I
said
hold
on
bud,
first
of
all
yohr
tone
is
not
ok
second
you
waked
me
up
when
the
sign
is
showned
on
door
and
3rd
i
paid
for
this
room
as
discussed
earlier.
He
started
becoming
coocky
with
inadecvate
attitute,
aggresive
edged
wording
telling
me
why
am
i
so
difficult
and
i'm
not
doing
what
he
wants
as
he
is
the
manager
here
not
me.
Really??
I
am
the
customer
finally
and
i
paid
for
a
service
that
you
had
poor
planning
and
from
9am
till
12am
you
had
3
hours
to
check
your
reservations
and
see
what
you
have
and
not
available
to
book
as
he
booked
a
room
for
a
couple
with
a
kid
and
my
room
had
sofa
the
other
room
didn't,
besides
the
fact
the
other
room
AC
not
working
properly.
At
this
point
i'm
still
not
sleeping,
nearly
3pm
at
6pm
i
start
preparing
to
drive
in
my
customers
location
to
be
there
at
9pm
so
i
can
start
10pm.
How
is
it
posible
to
be
kicked
out
and
humiliated
on
the
hallways
by
a
manager
that
didn't
even
know
i'm
still
booked
there
while
he
complaining
for
my
attitude?
At
this
point
had
to
give
a
ring
to
my
company
and
postpone
today
for
tomorrow
as
i
cannot
afford
putting
other
peoples
life
in
danger
driving
round
way
exhausted
this
way,
they
agreed
and
will
report
further
more
to
Trading
standards
while
we
will
get
our
solicitors
to
recover
prejudice.
I
swaped
the
room
because
his
collegues
at
reception
actually
gave
proof
of
proffesional
behaviour
especially
apologising
in
his
behalf
as
indeed
his
behaviour
went
over
limits.
Can't
tell
if
there
is
a
discriminatory
issue
aswell
considering
his
aggresive
tone
and
all,
including
the
fact
it
was
my
fault
he
wasn't
aware.
What
hotel
is
kicking
out
customers
frim
their
rooms
to
make
room
for
others?
Bookings
i'm
talking
about
ACDR187961
for
17.07.2022
to
20.07.2022
and
ACDR188275
for
20.07.2022
to
21.07.2022.
I
don't
recommend
this
hotel
until
Premier
Inn
regional
manager
will
not
replace
the
unit's
manager
on
site.
In
other
companies
especially
the
one
i
work
for
example,
if
we
have
this
behaviour
or
bad
language
with
customers
we
are
sacked
on
spot.
For
more
details
email
me,
now
will
be
busy
to
contact
further
more
management
about
this
as
it
is
not
acceptable.